Waited a half hour for a shuttle bus at night in the freezing cold. Driver drove like a maniac, treated me poorly and was unhelpful. I was holding out hope for the room. No such luck. The panel over the HVAC area is exposed, damaged, dirty, and likely dangerous. That seems to be the theme for the whole room. My favorite part is the bar on the first floor. The noise is so loud I hear everything from my room. I will get no sleep tonight and the staff couldn't care less. Don't fly in early to get a good night's sleep. It won't work.
Preflight stop over. Very good! Suite was very nice and the restaurant wasn't bad.
Staff was super friendly and accommodating. The rooms are spacious, clean, and quiet. I highly recommend and will be back for future stays. Thank you Eric Mitchell for your hospitality.
Overall a really nice hotel. Had a one bedroom which was really big. Bed was comfortable and clean. Pillows were a bit too soft but nit picky item from me. Shuttle to the airport is easy but shared with the other properties in the little area, so can be a little crammed. But overall really liked this place and would stay again.
To start with, I would like to say that the staff is very professional and friendly. The agent at the front desk was very well composed and smiling. Our little suite was located on the street side. I wasn't very happy about it but the windows are great! No noise from the outside and the hotel is very quiet despite it's huge size. Very clean and enjoyable! Definitely recommend!