The front desk agent Stephanie was so friendly and accommodating. She took me three requests and gave me all to pleasing satisfaction. The rooms...not so great but for a one night stay...all good.
Our stay at knights Inn was far from satisfactory. Booking a motel is always a bit of a risk but we were incredibly dis-satisfied with the quality of our stay.
Upon check in, we were given the keys to our room. When we entered the room we were overwhelmed by the smell of dirty feet, wet towels, and urine. The carpet was stained, there was no duvet cover, and the washroom had the worst stench.
When we brought this to the attention of front desk, he was accommodating and agreed to check us in to another room. We were grateful that the next room smelled less overwhelming but quickly starting noticing the imperfections of our new room.
We ended up sleeping on top of the bed sheets as there was no duvet cover again, and underneath the duvet cover we found 5 long dark hairs within pulling the duvet cover back 12 inches from the top of the bed.
Our friends who stayed in room 109, requested (in advance) a non connecting room, only to arrive to having a connecting room. When we brought this to the front desk attendant's attention, he lied and told us it was connected to a laundry room which was not the case.
Both of us found mold in our rooms and definitely had an uneasy nights sleep.
When we tried to bring all of our concerns to the attention of the general manager, we received no response.
Save yourself the sleepless night and book any where else but here.
The website photos were very deceiving at best. I always want to believe the best but in this case we forfeited our 80. plus dollars rather than stay there. One last comment. The shuttle van driver was unbelievably dangerous. If you want a third-world experience without having to travel to the middle East, then your adventure awaits you.
Definitely on the seedier side of life I'm this motel. Seemed as though you could almost purchase anything and everything if you step outside your room though. On the other hand the location is great and there are many area stores and transportation options available if you want to get away from your room for a few hours.
First of all we were able to book a room no problem online. Man at front desk named Scott was very hospitable and helping. Price was very reasonable. Motel was quaint it was the best sleep i’ve had in awhile. I needed extra blankets and they were not hesitant to give me two more blankets!