Patrick, at the front desk, was super helpful...I hadn't arranged for the airport shuttle ahead of time, but he called the shuttle driver and I was able to make it to the airport on time. The breakfast was also VERY good. I bought it with my room, and the food was actually legit and better than some "real" breakfast restaurants.
The room itself was basic, but comfy and clean. No complaints.
Veronica espinosa Martinez
The rooms is nice and the bed was comfortable. But they have no microwave and the coffee maker is in the bathroom. There is no type of free breakfast. Checked in on Christmas Day by the next day we had no hot water. Third day and still no hot water. They gave us free breakfast for not having hot water but I would rather have hot water to shower. Water is ice cold.
Patrick at the front desk was great. Friendly and professional from start to finish! The bed was comfortable and the linens clean and soft. The room was clean. The ceiling throughout had patches and 3 different colours of paint. Summer, the bartender at 5th Avenue was great and we enjoyed our conversation with her during cocktail hour. The eggs at breakfast were cooked perfectly and the sausage was yummy. The coffee was disgusting. Overall a decent stay, mostly due to the staff! Thanks for the hospitality.
It’s an older hotel. There are some areas that could be refreshed with new paint, but the overall experience was very nice. They bed was very comfortable and the lady who checked me in was very nice and polite. Convenient location off of the interstate with plenty of parking.
I didn’t use the WiFi or eat breakfast, so I can’t comment on quality of those.
Overall facility and room was nice. Our issue was with the cold water at night. Being in town to visit family, we arrived back at the hotel late in the evening (11:30/midnight) most nights. For 2 nights now, our water has been cold when we tried to shower at night, but was normal temperature in the morning. We called the issue into the front desk, and was told they'd alert maintenance in the morning. No further communication as to the cause of this nightly phenomenon or when issue would be corrected.