Meh....We were stuck in Houston overnight due to a cancelled flight. Holiday Inn recommended by airline customer service rep. Online booking easy however discounted room not available. Shuttle location an adventure. Shuttle van quite worn and dirty. No AC in hotel lobby or halls providing a nice humid environment for funky smells. I think a combo of mildew and dog urine? "Executive King Suite"...Again meh. Bed comfortable or perhaps we were exhausted. My recommendation: try a different hotel.
This post relates to the airport parking feature only. We recently parked our vehicle for 5 days utilizing their airport parking service. The shuttle worked out beautifully and all was well until we returned to find our truck had been broken into and vandalized. Although the staff was courteous, we had to request that the manager phone the police, who after 30+ minutes never showed up. No further assistance of any type was offered by the hotel staff. We do realize that this is a hotel, and that the airport parking feature isn't related to the operation of the hotel, however, when you offer this type of service, which we paid for, we believe there should have been more involvement by the staff to address this issue.
Our main reason for this post is to have further 'parkers' be aware. We did not have any items on our vehicle's seats, console, etc, however the window was broken and many of the contents in the center console bin, glove box and under the seat storage were stolen.
We did notice cameras down the row from where we were parked, but not near our vehicle. My guess is that they are non-operational. We would recommend if you choose to park here, that you park under the street light!
Stayed at this location for 1 night. It's right next to the airport, has a shuttle running on demand. Was greeted by the friendliest faces and decided to stop by the restaurant, which is conveniently located in the hotel! The bartender Anjanae was a doll. She made me feel so welcomed! Her hospitality and customer service was A1! She is a for sure keeper! Give that girl a raise.. she handled the crowd so gracefully with little to no help!! Great staff at holiday inn. Will for sure be coming back!!!!
My stay at the Holiday Inn Airport Blvd Houston, Tx was Awesome. I needed a last minute Reservation, and I was able to get one. I ask for wake up call and the call came in at 3:45am on the minute.The front desk agent Fatima was very friendly knowledgeable and very helpful. The rooms were clean and very spacious. The hotel is minutes from the Hobby Airport. Thanks Fatima
Staff is super welcoming and friendly. Close & convenient to the airport and car rental return. They also had restaurant/bar specials (which I didn't get a chance to take advantage of.) The rooms were nice, clean and a super comfy bed. The lobby was also welcoming. Will stay here in the future when I have an early morning flight! Thank you Holiday Inn team!