A little bit more expensive than I wanted to pay for an ordinary stay. But was conveniently located to my brother who I was visiting. Is probably a good event spot or departure point for cruise or flight.
The atmosphere is great and laid back. The rooms don't have microwaves! Seriously! You have to go to the front desk to warm up your food! Room was a nice size, maintenance & the front desk responds quickly. But the bathroom could've been cleanier! Convenient to the airport 9 minutes, 2 minutes from the expressway and they have an airport shuttle and a restaurant; although you can walk to Denny's for a quick breakfast. Yes, I would stay again if I needed too. Because there's no microwave in the room it wouldn't be my first choice.
I was so disappointed with our stay I may not stay at a holiday inn again. First off I was lied to by Amanda at the front desk. I called to see where the shuttle van was to which she replied that she didn’t know but it comes every 30-40 minutes. I waited outside with my wife and 17 month old son for 55 minutes before it came. That is ridiculous when you are 2 miles from the airport. And you know exactly where the shuttle is, you have Wallis talkies! Then we tried to plan a ride to the airport in the morning because we were bumped and “that shuttle is full.” Clearly you need more than one van! This all ended with Amanda telling us they had no toothbrushes. Cmon?!?! What are you even doing? Amanda was rude and should learn how to treat customers. Pitiful.
Staff is wonderful. Bed comfy. Close to lots of things but have to drive. No breakfast included, sad. Shuttle available to meet cruise ship.
The hotel has been remodeled to look more modern in the lobby. The rooms looked updated but not modern. The bed wasn't super comfortable but not terrible. They have a nice pool and jacuzzi and the trees make it seem very private and like a resort even though you are right by the highway. Because of the rain, some kind of rain bugs came into the room through the AC unit. They didn't have any more rooms to switch me so then sent a kind gentleman who came and cleared the room of the bugs. Not a perfect stay but very kind and helpful staff. The lady who checked us in was so sweet and even suggested a local restaurant. I would definitely return again.