Only stay overnight in Four points for transiting to New York City. During breakfast, a staff approached me and questioning whether I was belonged to one of the tour groups by a staff suddenly. I noticed that I was a only one be questioned and keeping her eyes on me at whole time. Her action made me feeling very much uncomfortable and resentment. Sheraton is well known an international hotel group and their staffs should be well trained and professionalism of standards. This incident change my point of views and full of disappointment. I will make a serious second thought next time visit.
The breakfast is gross like a couple days old
Pros : lots of towels are given in the rooms and lots of pillows
Cons : the hotel hallways stink and the rooms smell I think the carpets needs to be deep cleaned....
And the breakfast is horrible ,look I'm not picky with food I eat plenty everywhere. But the food looks old here and tastes bad. I have had better breakfast at motels ....
First this place is not really close to Logan Airport. It took 20 minutes for the shuttle to get to me and another 20 minutes to get to the hotel. Second it felt a little bit tired. I expect more from a Sheraton. Beds were very comfortable. Air conditioner was very loud. Coffee was excellent. Shower was okay.
Nice rooms, easy access to/from Logan airport. Free parking for up to two weeks with each room - bonus! Staff was very helpful and nice breakfast buffet available as early as 5 am. Lots of airline crews stay here. Enter through shopping mall entrance - it's a little confusing, but follow the signs.
I was there as part of group 2 weeks ago. This hotel was so accommodating to us. The staff was friendly and helpful in every respect. They bent over backwards to make our group of ladies (and a few gents) feel welcome. The rooms were clean and the breakfast was good. I especially welcomed the fact that breakfast starts at 5am since I am an early riser. I would have given 5 stars, but there was a problem with retrieving messages from the phone system. There seems to have been a programming problem, but I am sure that will be resolved. I would absolutely stay here again... Thank you Four Points Sheraton at Boston Logan Airport for making our fan group feel so welcome.