I had to get a refund because they don't let Milwaukee residents stay there. It took forever to get my money back. They'd make so much more money if they allowed their own residents to stay.
I cannot really give much of a review since I didn't get to check in. Although from what I seen it was amazing I just wish I got to see the room. Unfortunately I won't ever see it as long as I am local. It was our anniversary night and we wanted to relax and take the kids swimming but because I am a local we were unable to. The manager however was great he was very courteous and knowledgeable. I left slightly disappointed but definitely not because of the front desk service.
I stayed here for work for over a week and APPLE made this the best experience ever. I was glad she made me feel comfortable and always offered amazing service at the bar. It made coming here for work so much bearable knowing that I could come back and have a great experience at the bar while drinking. I definitely have recommended it to everyone including our travel team.
PROS: Front desk staff was awesome. Free drinks were nice and breakfast was sufficient for being zero dollars!
CONS: Room smelled musty, hair all over sheets, red sticky gunk on comforter, hair on bathroom floor and shower. Wore shoes in the room b/c the carpet felt dirty. Walls were yucky. Pool was nice but deck needs to be cleaned as there were hairs everywhere on pool deck. Funky dirt floating in the hot tub.
The hotel staff was very accommodating. We required a baby bed and they checked in with us shortly after arriving to confirm we had everything we needed. The pool had a perfect area for little kids and a bigger area for the older ones too. The bar/eating area was very open and friendly. We had a great experience here and would definitely recommend.