The staff was extremely friendly and accommodating. Nathan at the front desk made sure house keeping took care of my room more than once during my extended stay. I’d highly recommend staying here.
Left the place down the road. Caroline (?) Was a doll! Called the night before to inquire about moving. She remembered our conversation. Clean, super impressive suite room. Awesome pool. Kiddie pool for my granddaughter's birthday. Great hot tub. It was like going from the ghetto, another hotel down the road, to a castle. Even had a hour of free drinks in the bar. Big, clean, extremely comfortable bed. Saved our special weekend
For the price it worked. The hallways, bathrooms and maintenance could use some extra attention, not very clean. The pool area was spacious and good for social distancing.
Nice folks, very happy with our stay, and they have a shuttle to Airport. Nice shuttle driver as well.
I booked a room showed up to check in; unfortunately I lived within a 30 mile radius. Meaning I was unable to receive the room I booked on my way home from work. I had to call the agency to have them call the hotel, in order for cancellation. When all I wanted was to relax. Though they were friendly. Much if an inconvenient, especially when I overheard the receptionist say this "specific" detail was in the website. Well I SEARCHED HIGH AND LOW ON THIS SPECIFIC MILWAUKEE MKE AIRPORT LOCATION AND FOUND NO SUCH THING. very inconvenient and inconsiderate. I will definitely not recommend this place for anyone coming to Milwaukee or living in Milwaukee. Shame, sham and a disgrace to humanity and Equality.
I had to get a refund because they don't let Milwaukee residents stay there. It took forever to get my money back. They'd make so much more money if they allowed their own residents to stay.
I cannot really give much of a review since I didn't get to check in. Although from what I seen it was amazing I just wish I got to see the room. Unfortunately I won't ever see it as long as I am local. It was our anniversary night and we wanted to relax and take the kids swimming but because I am a local we were unable to. The manager however was great he was very courteous and knowledgeable. I left slightly disappointed but definitely not because of the front desk service.
I stayed here for work for over a week and APPLE made this the best experience ever. I was glad she made me feel comfortable and always offered amazing service at the bar. It made coming here for work so much bearable knowing that I could come back and have a great experience at the bar while drinking. I definitely have recommended it to everyone including our travel team.
PROS: Front desk staff was awesome. Free drinks were nice and breakfast was sufficient for being zero dollars!
CONS: Room smelled musty, hair all over sheets, red sticky gunk on comforter, hair on bathroom floor and shower. Wore shoes in the room b/c the carpet felt dirty. Walls were yucky. Pool was nice but deck needs to be cleaned as there were hairs everywhere on pool deck. Funky dirt floating in the hot tub.
The hotel staff was very accommodating. We required a baby bed and they checked in with us shortly after arriving to confirm we had everything we needed. The pool had a perfect area for little kids and a bigger area for the older ones too. The bar/eating area was very open and friendly. We had a great experience here and would definitely recommend.