I booked this room ahead of time online, got there to check in - with a car full of kids sleeping - and was told they didn't have a room because they had overbooked. They tried to send us to hotel after hotel, and finally after the third, called around to find one. Got in one, was told they'd comp the room - no problem, at least we are in a room with kids now. Except, they charged our card for the room and it's now been 10 days and haven't gotten our money back. Try to call, but no one answers. The phone just rings. We live over two hours away. Worst experience ever.
Was 100% satisfied with our stay!! The evening we arrived they were offering free dinner, beer and wine. Even though we don't drink alcohol, and due to diet restrictions couldn't eat the dinner, it was a very nice gesture. The room was one of the cleanest we have ever stayed in, and the decor was beautiful. Bed was so comfortable that I fell asleep in no time, and usually it takes me quite a while!! Pool is very small, but it was just fine for the kids!! Would definitely recommend ANYONE to stay here!
Checked in on Friday night. Our room smelled like something had died. There was a puddle of water in the carpet and they offered us some towels so we could dry it up. No other rooms were available. The next morning we were moved across the hall. The air conditioning does not work properly in this room, so the room is steamy and it sounds like a helicopter is landing nearby. Tonight, the hot water has been shut off because of a supposed leak and they hope to have it fixed by morning. I must add that the staff has been nice, but this experience at Comfort Suites has been a far cry from comfortable.
This hotel is very nice. We stayed at this hotel for a wedding. They had a shuttle for us to and from the wedding. Our shuttle driver was Linda and she was awesome! She made our ride very fun. After the wedding they let us set up Cornhole in lobby. All staff was very nice and helpful. The rooms are very nice. The bed was very comfortable. They had a good free breakfast.
We always book reservations for our family and friends at Comfort Suites in Cicero! Their rooms are big and very sanitary. They have convenient shuttle services and a well trained staff. Their location is ideal, nestled right off the main highway. You can drive anywhere, quickly. Jennifer and overnight staff has accommodated my families needs on many occasions. I always see smiling faces! I’ve booked their banquet facility a few times. Everything is very reasonably priced and I can’t stress how convenient it is when using their services. If you are looking for a great nights rest and want your family taken care of, definitely use Comfort Suites Cicero!