My boyfriend and I booked our stay for two nights which costs 217.08 however when we arrived they asked for $100 deposit! The staff was very rude. The girl at the front rarely spoke French (my boyfriend is Quebecois) and she began to lose her patience about trying to explain why it is so expensive. The man at the front desk was translating to her in her language for 30 minutes. We were about to just pay with debit (We were tired from all the walking in the cold) , but she placed the machine PREAUTHORIZED three times when we explained that we cannot afford that in the beginning. So we just left to BEST WESTERN. BETTER AND HONEST CUSTOMER SERVICE NOT TO MENTION REASONABLE PRICES. THANK YOU AND ILL NEVER GO BACK THERE AGAIN!
Waste of time and RUDE!!!!!!!!!
Best staff as well as yummy breakfast in the morning rooms are very neat and clean everything is fantastic and the behaviour of owner is really really nice i love this hotel
It's serviceable. The 24hr airport shuttle is great for those coming in late or leaving super early. Room was clean enough but it smelled a little musty. I'll probably try a different place next time I have an overnight in Montreal, but if I had to stay there again, I'd be okay with it.
The hotel is much welcoming than Crowne Plaza. The rooms are cheaper and staff are doing their best to help, to clean. The reception staff is also great they will help you with anything.
Do you like moldy croissants? Because that's the care they put in the breakfast service.
Looking for a safe place to park your car? Don't worry, they'll gently ask you to park your car in the street as they don't have any spot left in their minuscule parking lot (even though you called beforehand to check if they have enough spots)
Looking for a comfy room to sleep? Oh, wait, their curtains are so small that you'll get a light beam coming through.
If you're looking for a cheap place, go to AirBnB, at least you might expect that a stranger's might be a little messy.