123-10 South Conduit Ave., South Ozone Park, NY, USA
Overall, good service. Arrived almost midnight. Was sent to airport right away. When came back, would be able to contact the front desk for pickup fast. Waited about 30 mins to get picked up. The problem is the driver of the bus. Not friendly at all. We are a family of four with kids. The guy did not even want to help my wife to take the big luggage onto the bus. But when he picked up another couple of white. He offered the help right away even though it is a small luggage. He did exactly the same thing when we got off the bus. He brought the small luggage for the white couple to their car and left us alone by taking ourselves. Don't know what to say about this. We tipped him when we left.
Left our car in the JFK lot for 23 days. Great drivers, very friendly. Staff at the lot wasn't as friendly, but nothing too horrible. Very disappointed to see when we arrived that someone went through our center console and stole a ziploc baggie with $5-10 in quarters. Paid $422 to park our car there for 23 days and returned to find out someone helped themselves to some more of our money. Definitely will not use again in the future. Emailed the company, awaiting a response. UPDATE: Just received a call from SmartPark. They quickly refunded $20 to my account which I greatly appreciate.
Great friendly service. Fast pick up at the airport. Short ride. Counter help was very courteous. Will use again.
I have parked in this facility and I really liked the service. My flight was at 8 in the morning, on arrival at the parking there was a shuttle waiting and the Valet parking was really quick n easy. When I returned the other day I waited for less than 10 mins for a pickup. My car was ready at the parking. I would recommend this facility
Fast , easy and affordable . dropped off to /& picked up from the airport super quick . So convenient !!!! Super happy with service and will use in future ! Def 5 stars all the way !