Do not waste your money. The shower doesn't work and the towels are not cleaned. Long lines just to check in due to the staff at the front desk moving slow. Stay at your own risk!!! Never again. I would spend more money for the Hilton then to go the cheaper route. You will definitely see the difference. BTW I did stay at the Hilton and it was 1000% better. Radission no need to respond to this. You can save the apologies and " hope your next stay with us is more pleasant " it won't be.
I payed a lot of money for their airport parking and once we got there we called them, they said someone will be here in 2 min, after 15 we called again and they said someone is on the way.
after a few more mins they called us to say that we have to take a taxi because the driver just went home and they can’t help me since it’s the only driver they have.
i was waiting outside on the cold and rain with kids.
all the money we payed for was not worth at all.
I will no recommend this hotel.
As soon as I pull in there was a bunch of people in the lobby in and out like they been living here for years. I'm waiting on the lobby and people are talking about hey Ms. Brown I thought you left us. Lady said I finally got approved for section 8 I leave next week. People walking around the hallways and in the elevator without mask. Thus place is being use as a shelter not a hotel. Website does not mention about people living here waiting for a place to live. I don't think is fair I should be paying over 170 dollars for one night to be sleeping in a place making me feel like I'm in the project. Hallways smelling like wee. And if you getting in the elevator prepared yourself to be in a tiny elevator with like 15 people and some not wearing mask. Terrible!
Rooms are very clean the bedroom very comfortable bathroom was amazing the staff was nice I recommend it to all but the price is a little up there
Please don't stay here. The hallway smelled of smoke and there were kids racing down tje hallway and fighting till around 12 in the morning. Wearing masks was not enforced in the lobby. The room had bed bugs in the bath tub. The only bright side was the workers there were very polite. The one star is only for that.
I am enjoying my long term stay here. All of the staff are respectful and make me feel welcome.
It was a short stay during the recent snowstorm. Service was great and I even got parking for free. I think the parking fee is $21.
This place is very nice and clean the staff is very professional and attentive . I would definitely come back. My room is very clean and comfortable.
The room was clean with a king bed which was nice, no standard phone chargers were available which most hotels offer now, hotel offers only valet parking for the car to be on their lot, I couldn't do that coz I was driving a rental so had to find street parking kind of inconvenience, room was dated especially the bathroom but clean nevertheless, i requested late checkout and they allowed me till 1Pm, rooms came with breakfast but i didn't try it "COVID Worries". I was on the 11th floor and had hard time sleeping as there were commotion every now and then infront of rooms, they also don't enforce the mask policy, I booked it because it's 7 min drive to JFK but I think next time I'll take my business somewhere else.
Was very good. But noice from the highway was to much.