In all my years I’ve never seen a place run this poorly. Waited at the airport for two hours with many phone calls for the shuttle to pick me up finally I took an Uber to the place to get my car. When I get there I find my car is buried in the back of the lot , there was a woman ahead of me yelling and complaining that she’s been there for over two hours and she still hasn’t gotten her car yet so she called the police, It took me over two hours to get my car out from the lot, so that’s a total of 4 hrs just to get my car. My flight from Fla. was less than 3 hrs. Do yourself a favor spend the extra money and park somewhere else you’ll be glad you did!
Dishonest, unprofessional, discourteous. Do not patronize this parking lot. I had a reservation for this lot and when I reached there, the gates were closed. Many cars were circling trying to find an open gate. After circling the lot for 10 minutes, I called the parking lot phone number and the person on the other end said that the gates would open in 30 min. When I told him that I had a flight to catch and could not wait 30 min, he said "Go somewhere else". Shameful, Unprofessional.
never park there; awful service and experience
If you want your car safe don’t park here. This place is a dirt parking lot with no security, no light, one worker parking your car locking the gate and driving the shuttle. They charge you extra for a small suv. The Shuttle van is old and about to break down. Called upon return and was told to rush outside the shuttle will be there in 3 mins. 4o mins later after standing in the cold the old broken down shuttle with out of town plates finally shows up. When we arrives at the lot it took the same guy 20 mins to find the keys to the car parked in front of mines. This place needs to be shut shut down. You definitely get what you pay for. Its cheaper for a reason.
This is the worst parking. There's only one person whom does the receiving and the drop off to the Airport, which make the process very difficult for the customer. I do not recommend this place.
I tried to give 0 stars but I was unable to. To Start, there are too many cars. The lot is cramped and the guys are horrible drivers. PLEASE TAKE PICTURES OF YOUR CAR! DO NOT LEAVE WITH TAKING FULL PICS AND VIDEOS, if you do. I car had damage in 3 places, the trunk, side, and the rear bumper. To add to the unprofessionalism, one of the workers was fist fighting with a customer due to damage when I arrived to get my car. I FULLY RECOMMEND finding another parking place. It took long to get the money for my damages. They only paid for the dent, not the swipes.