We needed a clean, comfortable room for an overnight stay due to airline delay. We did not need nor want to pay for amenities we did not intend to use. This Motel 6 was just what we wanted. Clean, reasonable and comfortable with a friendly check-in.
I liked this hotel no matter the other reviews I decided to try it, there is the club next door as one person mentioned but I could not hear them at all and the place has excellent food and I am talking great steaks to appetizers. It's not fancy but it was a clean reasonably priced hotel. I would stay there again.
This motel is one of the worst motel 6 I've ever stayed. The rooms are very dirty, the restroom was not cleaned, the bathtub was rusted, the bedsheets were not washed properly. The bathtubs were not draining (not just one but other one's too). I've called the front desk to get the restroom cleaned and they didn't respond properly. When the bathtub was clogged I've called them to report it and they said "What should I do", this was ridiculous and they offered me another room for shower. When I went there to take shower, the room was given to someone else, I mean the management should be aware if the room was occupied or not. It was not just me who was facing issue but the other people were also facing the same issue. Another customer had a room which didn't had water supply in his room, so they gave him another room which didn't open for him. Never expected this kind of motel from motel 6. Will never use any more service with your motels.
My flight was canceled after I had been on a plane for 8 hours coming home from Germany. I was so exhausted and had nowhere to sleep. I found this Motel and was worried that it was going to be unsafe or dirty. I was so pleasantly surprised. It was clean, quiet, and the AC was wonderful. I would highly recommend this place for anyone needing a place to stay overnight near the airport. Staff was quick and nice. Free coffee and shuttle to and from airport. 5 stars!
I was majorly disappointed in my recent experience. Ahead of arriving we had booked a room with king bed for $97.45. I never received a confirmation email and tried to follow up with a front desk agent and had several frustrating conversations trying to confirm the reservation. In addition, I inquired about whether my uncle would be able to drop off my car and leave the key with a front desk agent ahead of my arrival and was told it would be fine. When we arrived (at 11pm with our 4month old), the front desk agent charged me $100.87 for the room with no explanation as to the pay discrepancy. The room was not a king, but rather two double beds- I was very upset that no one had informed us of the room change. The front desk agent was clearly over his head, had a long line of people with issues he was unable to help and had limited communication skills due to a language barrier. He told us he did not have the keys to my car even though the car was there. If I did not have a Bluetooth tracking device for my keys I’m not sure how we would have resolved the issue. On top of all of this the hotel’s location, next to an active nightclub, did not make me feel safe and the broken deadbolt lock on the door was unacceptable. Conditions were so poor that rather than stay, we promptly checked out and made the 4 hour drive home rather than stay the night. For the price and location my expectations were not high, and even so I was extremely disappointed in the lack of customer service, poor communication regarding changes to my reservation, and the condition of the room which I felt was unsafe.
The location near airport is OK
You should communicate more with the customer.
The shuttle service at Newark was very late and the people at your hotel not very pleasant. Had to phone many times before the shuttle came to airport more than 1 hour later. Should improve the customer relationship.
Room was clean! No bed bugs! No bugs! Wash cloths & towels were clean, Front desk was nice & helpful. Plenty of 0$ delivery fee, cheap food places to order from on under uber eats, Free parking I believe, Ac worked, room had no smell, TV channels are definitely a bonus! It was quiet, no disturbance. GOOD PRICE ON THE RIGHT BOOKING WEBSITE. Will be visiting again💁🏽♀️
My room was ok, the AC worked, it was clean, but the floor was a little sticky but overall it was fine. I was stranded in Newark due to flight cancellation so I was happy to have a room, but found the inflated rates a little annoying. A few things that would have made it better:
1. The door was not easy to lock and I had to fight with it to make it close. I wish there had been an additional security lock option on the door when I was ready for bed. I ended up pushing the desk in front of it to feel more secure.
2. The airport shuttle in the morning was not on schedule. I was told every 15 min starting on the hour. I went down at 6:08 for the 6:15 and the shuttle did not leave until nearly 6:30.
3. When I checked in I was not given any information about food. I had been on a plane for over 11 hrs (3 of them sitting on the tarmac) and I was hungry. I found information in the room, but the service was going to take about an hour. I used Google to find food nearby but it would have been very nice if at check-in I was provided with some options for a weary and hungry traveler.
I knew Motel 6 was a budget hotel but didn't expect it was this bad. Building very old, decrepit, a bad smell everywhere which I have wasn't sure if it was inside or outside the building or both, had to go outside to access each block of rooms which was fun in the rain... . Hotel not clean where you're afraid to put your stuff down anywhere. Carpet torn, room, bed, sheets etc. smelled. Window unit AC Which I haven't seen used for 30 years and read very loud but did cool the room. TV didn't work etc. Staff were nice especially considering they didn't have much to work with and the airport shuttle got me there and back in reasonable time as well.