My husband has limited mobility. He was dropped by transportation at the correct gate, then they changed the gate to a much further away gate with no transportation support. Be prepared to advocate for your loved one when that happens. A very nice lady in The Landing Zone was able to assist, when it appeared no one cared.
In my opinion this is an easy going and self-help airport. You can easily get to the places or gates you need to go. Staff is also very helpful. Only thing is it is an huge place therefore you need to get there on time because you can easily take 40 minutes walking depending on how far is your gate
Shirley Perez Anel
Congratulations to Miami International Airport Security Check Point High Priority. They really do a great Job assisting over 300 people in less than half an hour. Huge thank you for the amazing work, they are not only very efficient, also very professional. Thank you
Had to add a comment after having another great experience. First, I got scared when seeing the line going around and almost 2 blocks long. It was 4 am, all check points were empty, except the one on door 17, serving Spirit and Southwest. The staff did a really good job checking in more than 300 people in less than 1 hrs. They were also meaningful and offered express service for all passengers running behind. Priority is always good point. Hearing them calling by the name of the airline/flight made me feel more relaxed. The airport needs organization to prevent long lines. I completely understand that the terminals are not connected, but I do recommend an analysis of this situation and probably some good ideas to improve the clients experience.
Best airport we have been to. The garage parking was easy to find. The terminals were clearly marked. Everything was clean. They obviously keep on top of things. We were able to print out our tickets easily. Only took 30 seconds to check in our bags. They had plenty of places to get some snacks and books. Even had some vending machines by the gate. Flight attendants were friendly and the flight was smooth.
It's a humongous complex, with some striking artistic touches and plenty of places to get some food while you're waiting for your flight. But on a day with a 10 hour layover when your flight is delayed and your gate changes 3 times and the automated tram between gates is down for part of that day you can easily walk over 4 miles ( or so says my phone). Big plus was the Cuban cafeteria in D concourse.
Got us in for brunch, on the holiday. Staff, from management down were uniformly friendly and helpful. Beautiful decor, and a decidedly delicious Latin-influenced menu.
18% gratuity automatically added. About $30/person without alcohol or apps. Portions were generous, and everything was prepared and presented very nicely.
Food was really, really good. Service was timely, and attentive; Jen was great. Definitely recommend if you're looking for good food in a great room!
MIA is one of my favorite airports to connect through. Lots of good food and plenty of shops. Things to keep in mind. This airport is VERY spaced out. Even running, it’s faster to take the train as gates are much farther than you’d think. Give yourself 15-20 minutes to get from a shop/restaurant to your next gate. Baggage claim and check in is about typical for larger airports. It’s got a good vibe and has lots of available direct flights. It’s one of those airports you could fly in the day before, hang out in the city and fly to your destination the next day.
Cathal Lyons (afootandahalf)
I always like MIA, it's easy check in simple and nonce you clear security it's nice inside. The only issue is security, they really need more staff. This time again took over 30 minutes, it was not busy but they only had 2 lanes open. They staff are great when you get there, super polite and helpful.
Great modern airport with terrific restaurants and shops. The train system connects all the different gates with ease, but if mobility is an issue, get a wheel chair. The airport is huge and requires lots of walking.
We rented a car and the process was pretty smooth, both pickup and drop-off.
We flew American and used the Flagship Lounge which was very comfortable.
We have been coming to Miami for decades and this airport is a much improved version.
I will limit my review to Concourse D since that is my area if primary use. I love the wide walkways and slightly decorated floors. The sky tram is very easy to use, well marked and plenty of elevators/ escalators to assist as needed. The American Airline lounges are easy to find , well staffed and large. The American Express Centurion Lounge is by far, my favorite family of lounges. Located near Gate 31 , the food is absolutely top notch. Well stocked bar, great coffees and phenomenal staff. It does get busy. Tip; if you are headed in the smaller Bahamas flights down by gates 55-60, give yourself ample walking time.
Super clean. I love this airport after its renovation. There are plenty of restaurants and they are all open. Many places to grab a quick bite and shop. Easy access to the car rental place. The terminal is spacious with plenty of seating. I wish there were more than one Starbucks because the line is always so long.
I had travel to different places and enter different airports, but Miami is by far one of the best airports I had being in. The immigration process was fast and flight connection was also amazing. I was afraid I would loose my flight connection but everything was really fast and organize. The immigration officer was nice and very respectful. Also the airport beautiful and organize.