I loved my stay here. Whoever runs this place knows how to run a good hotel. Not only did I extend my stay, but I even asked for late check out, I did not want to leave! Every part of the hotel made me feel at home. The staff were very kind and accommodating. I Iiked the rooms aesthetic and comfy beds. Great location to drive to do the SF tourist thing, but still far enough away to be able to come back at night and be able to relax with easy parking (25/night) and quiet area with a beautiful walk among the bay across the street. I'm definitely staying here next time I'm visiting SF!
I stay here every time I go to San Francisco ,clean rooms, nice accommodating personnel at the front desk. The only cons is the way going there , and the cleaners they bang your door so loud as if theres something going on that you need to vacate the premises immediately , maybe they need to coordinate with other department, sad to say the DO NOT DISTURB SIGN IS ON THE KEY SLOT , good thing im already awake ,this happened twice to me already,😊ask the front desk at what time will the cleaners come ,its better than a awake up call
Used it for parking at SFO, very easy and convenient
We were overall pleased with our stay. Customer service was lacking upon checking in and checking out, as if we were a nuisance. Hotel lobby was neat and tidy however hallways and ballroom lobby seemed unattended too. Our room was spacious, quiet and clean which was refreshing for the two nights we stayed, and the beds were comfy. Location was perfect for how we travel, we would definitely stay again for the price and convenience.
Great place to stay! It was clean and well maintained. The only problem was the bathroom door lock didn't work. (room722)
It's very comfortable and close to San Francisco downtown. It was not that crowded and offered an interesting dining option. It's a must!
Clean and convenient to the airport. The shuttle process was a breeze and there’s good coffee in the lobby. The room was a standard Crowne Plaza room. Nice beds.
Nice hotel with friendly, not in your business service. Beds are comfortable but noticed the room was a little dusty. Also parking is on the ridiculous side thankfully there’s public parking not too far away..
This was a great experience. A sweet gem of a home away from home the attentiveness to cleanliness. Was a relief and how lax on dog. Thank you sooooo much. Love and light.
Close to the airport, they have free shuttle. Also walking distance to the train station. Our was standard, clean and comfortable.
Perfect to park near the airport, cost
Me $10 per day and they have a free shuttle to all terminals in SFO
You need to reserve in advance through a parking app.
Very helpful and pleasant. Rooms are clean and cozy.
We stayed here for one night before leaving San Fran and I have no complaints!
It was perfect for us as we landed on the morning and left the following morning!
The staff were friendly, room was clean, and the shuttle service to the airport was fantastic!
Nothing fancy but perfect for us
Friendly staff, clean room and very comfortable bed. The pillows were so good I didn't need my personal ones. We needed a room for at least a week as family members were recuperating from exchange kidney transplant surgery and I was made very comfortable.
The reservations were handled perfectly, and I'm impressed because, during my arrival there, I was greeted enthusiastically. The staffs are well-uniformed and presentable, and my room was very spacious and comfortable. It was indeed a beautiful place to stay together with your loved ones. I will surely come back to this hotel for the next visit.
Check in experience was great. Nice, warm, and friendly staff. I would recommend this hotel to anyone visiting San Francisco. However parking is at a premium.
Very clean, good service. Good location as its very near to Cisco. View from window is awesome
Enjoyed my stay and the food was great. Rooms are comfortable. Some reception staff need to be hospitable when checking in guests who come in earlier than the stipulated check-in time. All worked out well eventually.
Great place if you’re going to the airport. Rooms were nice and clean, lots of amenities in the hotel, staff was friendly and helped me with the airport shuttle schedule - and it has an indoor pool! You have kids? This is a MUST!
It was a good place to stay after the Raider game. The room was just a standard queen size with a view of the roof. Very clean and the people were very friendly. Continental breakfast....kinda boring but we made the best of it. We got it with the room.
We stayed at the Crowne Plaza on our way home after a month in Canada. We took the opportunity to visit Pebble Beach and Carmel. The hotel was perfect for our short stay. The rooms were very comfortable and well appointed. The staff were very friendly. The location is great - just a short shuttle ride to the airport. The only negative was the cost - but all hotels in and around San Francisco seemed to be very expensive when we booked.
Amazing Service/Lunch and Dinner Hand Down your Tastebuds will be thrilled!! / Breakfast needs some Tweaking!! Real Talk...Most important meal of the day need, I say more.
Rooms Clean! Plenty to do and see on your feet!! So don't be afraid to get out and stroll a bit!!
Really nice hotel. It is an easy walk from a Caltrain Station via a Pedestrian Over Crossing to cross Hwy 101. Although it is near Hwy 101 and near San Francisco International Airport, it was not impacted by the noise from either. It seemed the rooms were well insulated from the noise outside. I highly recommend this hotel.
We really enjoyed staying here. Here’s a list of a few pros / cons
Very great location
Close to tons of great restaurants
Cleaning and front desk staff are both incredible and go above and beyond
Great grassy area right outside hotel for the dogs
Musty in the rooms and no windows open
Extra fees for parking (in my mind, this should be included when booking a hotel)
Expensive breakfast and just sub par
Overall, it was a great hotel and we wouldn’t mind staying here again :-)
Mike made my stay memorable. He was very helpful, easy to talk to and very understanding.
This hotel needs him! Thanks mike for your hospitality
Don't like paying to park 25.00 per night ugh. Otherwise its fine.
Great hospitality, kind personal, lovely atmosphere... 👍 We enjoyed our stay here! Thanks a lot!!!
Very comfortable and quiet, easy to get something to eat and drink, and head to airport, without leaving hotel. Would recommend.
Room was comfortable and quiet, and I got one of the 'bad' rooms. Personnel (esp. cleaning crew) were nice and patient. Room had single-serve coffee maker, but I wasn't crazy about having to get water for the machine from the bathroom tap. I would stay again, but I'd pay for a nicer view.
The hotel itself was really nice. Everything in the rooms was great and the rates were comparable to all the other hotels in the area. I picked it mainly because it was on the cheaper end but still had an airport shuttle...and that ended up being a long wait.
This was a incredible and convenient stay . The hotel shuttle before my flight was luxurious prompt and timely
Older building past its prime and the Hotel still feels like they haven't fully recovered from the pandemic. They do have a pretty good airport shuttle service and the rooms were clean. Shower pressure was 8/10.
Update for June 2022:
- I have increased the number of Stars to 4 as the Hotel is right beside a great pedestrian bridge that takes you over to the Burlingame village area.
- Also, I had a shower without hot water and Michael from Engineering actually fixed it. Great work!
Goid people work here
Beautiful hotel, staff was very friendly and helpful. The restaurant/bar atmosphere was wonderful and the food was fresh and delicious. The rooms were spacious, clean and comfy. I did question the choice of the the door to the bathroom which was a glass sliding door that didn’t completely close, therefore didn’t offer a lot of privacy. My only other concern was the lack of elevators and the space inside them. However, we were there during a convention/reunion of some kind, so it could’ve been the crowds all coming and going at the same time. **here’s a plus** I loved the pillows so much I ordered them as soon as I got home! 😊
Excellent experience! The room was clean, comfortable and quiet. Breakfast buffet is the way to go for both price and quality. What stood out for us was the staff, they were welcoming, professional and happy to attend to our needs. We will be back.
I actually didn't stay at Crowne plaza but my car did while I traveled, flying through SFO. Every one of the personnel I encountered there treated me with absolute courtesy and helpfulness, and I wasn't even a guest. Which made me think that they probably treat their guests REALLY WELL!!
Good covid-19 procedure, good clean room with very nice condiments and a shower that isn't weak, small, or clogs. Got an executive 10th flood and was pleased with the view. I'd had much worse experiences at higher prices, so for this place to be reasonably cheap is amazing.
Great airport hotel. Restaurant has good food. Rooms are clean and looks recently remodeled.
This place was a very nice place to stay. Very quiet in my opinion. Very comfy. I just want them to include breakfast then I would consider this hotel the best.