Since when tip for driver was mandatory? It was great until a driver (don't know name but didn't speak english much, seems Chinese speaking guy) asked me to give a tip minimum $2 Seriously? This guy was rude and not even said what terminal for what airline. He also passed one stop and some folks were mad.
Highly recommend. Lot is attached to the Hilton parking lot. Clean, well lit. Felt safe. Shuttles were prompt and we made it to/from airport in about 10 minutes. We had no trouble with the scanners that others complained about. Perhaps they aren't holding it 2 inches away as the instructions state. It was rainy on our arrival date and the scanner even worked then. Drivers were polite and helpful.
Convenient, cost effective and the drivers are terrific!
Once you purchase the parking ticket online you will receive an email. Read your email and print it out in case you have any issues.The email contains a special BARCODE. When you arrive at the parking lot there is a kiosk machine. Pull out your phone and open the email that has the barcode. Scan the barcode using the kiosk and it let's you in. You park your car and then a shuttle comes and picks you up to take you to the airport. We had no problems finding the parking lot and only paid $11/day.
Good prices no issues. Well Google may have had me make an illegal turn but....
Ok outdoor parking. Always crowded and nearly full giving me concern even with reservations. The ticketing process is awful. When paying online, you receive a QR code which is scanned at the lot. An additional ticket is printed after scanning. Your are prompted to keep the ticket with you. On entering any of the wait stations to wait for the shuttle, you are prompted to insert the ticket you just received. For what purpose?? When I returned from my trip, after layovers and long flights and late night arrival, I presented my print-out ticket on request. The device did not accept it. I tried several times with no success, then tried the original QR code with no success. Finally after calling, being dropped, calling again, the gate was opened for me. System needs work and better instructions needed.
The shuttle service is the worst, it’s basically useless. I had to get my own transit back to the parking lot because the shuttle did not arrive after 60 minutes of waiting after being told it was on the way. My flight was delayed by 2 hours that day, and so I had to end up paying an additional $12 for an extra few minutes parked in their lot because their shuttle couldn’t get me as promised. Never ever again. For what it’s worth, you will see competitors shuttles do a round trip 2-3 times before these guys finally show up.
Nice easy access. Quiet and well organized!