Great parking but the shuttle always takes forever
Great place to park. Great online rate with easy directions for obtaining shuttles and times. Courteous drivers. A+
F this service. Pick up 30mins late and shuttle is jam like illegal immigrant
Infrequent shuttles. I was told a shuttle was coming but it did not come. Eventually took another shuttle to a nearby hotel an walked a mile.
I arrived at SFO airport around 10 PM. I waited for a shuttle bus at the pick-up location and I asked the drivers of two black shuttle buses. Both people answered the bus wasn't for BAP and Hilton. The second driver told me the shuttle bus scheduled hour for BAP and Hilton was until 7 pm. It is lie that Shuttles run every 20 minutes between 4:00 AM - 12:40 AM. Shuttles of Other airport parking had come between 10 pm and 11 pm. I was made to wait for a long time due to it. And my car had got very dirty when I got to the parking. I had to wash my car. This parking lot is awful. I will never use it again.
QR code didn't scan so I had to pull a ticket...which means i had to go to the Hilton front desk to validate it before leaving after I land. When I landed, I had to wait over an hour and after 3 phone calls to get picked up at the airport...definitely will not recommend this option to anyone
Great price, good location and easy pick up and drop off.
Well it's a parking lot. A bit "out of the way" so less traffic driving by, which I equate to less "prying eyes " looking for a easy target. Buses where on schedule, or a little early. Did see a couple of LARGE raccoons that have a residence somewhere nearby.
Great rate and safe parking area for park and fly.
Worst shuttle service. Every other company shuttle came and left and I called them and they said on way and slow due to traffic . When I called again they said oops sorry the shuttle was full. So just excuses as they don’t provide proper and timely service for shuttle finally I ended up taking Lyft to parking lot
Since when tip for driver was mandatory? It was great until a driver (don't know name but didn't speak english much, seems Chinese speaking guy) asked me to give a tip minimum $2 Seriously? This guy was rude and not even said what terminal for what airline. He also passed one stop and some folks were mad.
Highly recommend. Lot is attached to the Hilton parking lot. Clean, well lit. Felt safe. Shuttles were prompt and we made it to/from airport in about 10 minutes. We had no trouble with the scanners that others complained about. Perhaps they aren't holding it 2 inches away as the instructions state. It was rainy on our arrival date and the scanner even worked then. Drivers were polite and helpful.
Convenient, cost effective and the drivers are terrific!
Once you purchase the parking ticket online you will receive an email. Read your email and print it out in case you have any issues.The email contains a special BARCODE. When you arrive at the parking lot there is a kiosk machine. Pull out your phone and open the email that has the barcode. Scan the barcode using the kiosk and it let's you in. You park your car and then a shuttle comes and picks you up to take you to the airport. We had no problems finding the parking lot and only paid $11/day.
Good prices no issues. Well Google may have had me make an illegal turn but....
Ok outdoor parking. Always crowded and nearly full giving me concern even with reservations. The ticketing process is awful. When paying online, you receive a QR code which is scanned at the lot. An additional ticket is printed after scanning. Your are prompted to keep the ticket with you. On entering any of the wait stations to wait for the shuttle, you are prompted to insert the ticket you just received. For what purpose?? When I returned from my trip, after layovers and long flights and late night arrival, I presented my print-out ticket on request. The device did not accept it. I tried several times with no success, then tried the original QR code with no success. Finally after calling, being dropped, calling again, the gate was opened for me. System needs work and better instructions needed.
The shuttle service is the worst, it’s basically useless. I had to get my own transit back to the parking lot because the shuttle did not arrive after 60 minutes of waiting after being told it was on the way. My flight was delayed by 2 hours that day, and so I had to end up paying an additional $12 for an extra few minutes parked in their lot because their shuttle couldn’t get me as promised. Never ever again. For what it’s worth, you will see competitors shuttles do a round trip 2-3 times before these guys finally show up.
Nice easy access. Quiet and well organized!
I had a great experience here. I parked my newer BMW here for 2 weeks. I made a reservation online through a third party site which was cheaper. I felt confident since they were linked to the hotel next door.
Parking lot was well lit and the spaces were big. They had a couple shuttle stands with trash cans, pay stations, and shuttle times. Shuttle came on time to the minute per the schedule.
Shuttle bus was nice. It stops at about 3-4 properties near by. Driver was friendly and even dropped me off near my car which saved me time. You could even walk to the hotel and wait there if you want.
The only issue I had was leaving. I tried to scan the bar code I had but it the gate didn’t open. I drive to the hotel and they fixed the issue. This might have been with the third party reservation or my fault in scanning.
Car break in: Same issue as in San Francisco. Do not leave anything visible in your front or back seats. Papers, folders, bags, trash, etc. can all hide items that thieves might want. Or if your car is on a list of popular break ins then get an alarm. When I went parking lot was full and there were no broken windows. My car was fine.