Friendly drivers. Just make sure you go to the departures level to get picked up
Very disappointed that they did Not honor the $8/day rate as advertised on their website. Apparently you need to make a reservation to get this deal!
It is well known establishment, the name trusted. It is a bit farther from the airport but the shuttles pick you up and drop you off right by where you park and very friendly staffs.
So much easier and less expensive than the long term lot at SFO. I was a long time user of Sky Park, but you'll get my business now.
Driver stopped by car and waited for me, helped with bag & gave me parking spot reminder slip, told me best way out of lot on exit. Terrific value @ covid 50% off special!
Good service. Only complaint was the phone number that the driver gives you with your parking spot on it is the wrong number. I had to google the right number to get a hold of someone to pick me up at the airport. Could t text either the number.
They are handling social distancing well, and provide a level of service that is adequate for a time when they have few customers.
Parking and retrieval of my vehicle was easy and straightforward. The lot is well lit and easy to navigate. The drivers were friendly, helpful and accommodating to all situations with passengers that I witnessed. All in all a good experience!
I worked with Alexis to rectify a mistake I had made, and she was so understanding and helpful. Because of her awesome customer service, I plan on only parking here whenever I have to fly out of SFO. Also the app is super simple to use. I’m a fan for life!
(5 steps+5 steps+5 stars)
NO HASSLE NO WAIT
1. Booked in app no hassle
2. Drove up @ SFO parking lot. Show the code
3. Shuttle drove up
4. Got the claim ticket, Got in to Shuttle
5. Hop in to Shuttle off we go!
HOP IN GOT IN DRIVE OFF
1. Arrive @ the airport walk to pick up spot
2. Hop in to Shuttle, Show the claim ticket.
3. Drove up @ SFO parking lot, meet by attendant
4. Got in to my car
5. Drove off.
Great service, friendly staff, just remember to allow extra time for shuttle to drive around parking lot to pick up passengers.
Convenient and easy to use. Drivers are always present to take you to and from the airport. Fair pricing! It's the best off-site parking in both Oakland and SFO!
So so easy! There was no self park available when we arrived, so we were offered valet at the same price. On our return, the van appeared nearly instantly and our car was waiting for us. Having prepaid, we simply drive away. Amazing! And a very fair price. I'll definitely be back.
App is easy to use to make reservations. The staff is so friendly and accommodating. Valet facility is clean and safe. Easy on and off 101 and shuttle to airport.
I love how convenient it is to use the valet both on the way in and on the way out. I love having my car ready and waiting for me when I return. There are also so many shuttles that you never have to wait long when you return at the airport.
Park n Fly was easy to get to. We had no wait time with departure or arrival. When we returned our car battery was dead and our driver jump started our vehicle. We will use Park n Fly again.
I parked here for about three days when I was on a business trip. The parking was easy, and the shuttle service was great, but I have to leave them a one star review. Why?
Because I now have an ANT INFESTATION in my car. I called them after taking my car to a car wash to try and deal with the ant problem, and they pointed the blame at me, suggesting that I had food in my car that must have attracted the ants. Reader, there was no food in my car except for a single French fry wedged between the seat and center console, but I don't think this was the culprit because it was completely untouched by the ants.
I'm really frustrated, especially since after I spent an hour vacuuming and cleaning at the car wash, the ants are still there. Do not park here unless you want to deal with an ant problem.
A well-organized company. Very efficient and fast. Service people were nice and helpful.
The shuttle is very fast to follow you to your parking space and pick you up. Also quick to pick you up at the terminal when you get back. Have used Park 'N Fly several times and always have had a pleasant experience.
Reserved valet parking. Quick shuttle to and from airport. Friendly helpful staff provide great service, including handling luggage. Drive right out, no cashier interaction, charged to credit card. Easy, quick, painless.
wider parking spaces in the back, appreciate it. quick pick up and drop off - drivers help with the bags taking them on and off. Make sure you use your Park n' Fly card.
They were friendly, helpful and courteous. Got in and out as fast as one could reasonably expect. I was caught in the SFO runway issues and was delayed 3+ hours. No problems. Pick up van came well after midnight with no problems.
Smooth, seamless, and quick. Cost was very reasonable. Everyone we interacted with was super friendly, though the process required very little interaction. Shuttle frequency was great. I like the text-message shuttle request option.
We always use the valet service. Definitely worth every penny. Staff is professional, caring and customer focused almost without exception. I have never had a bad experience at the SFO location.
Like everything here. Price, fast valet parking when no reserved self-parking available, frequent and cool shuttles, cool blue. Keep it up.
We have used Park N Fly for years -- both at SFO and OAK. Drivers are prompt, cheerful and helpful. Most importantly this service is reliable and conveniently located near the airport. We have never had a problem!
Parking lot is safe. We've used it several times without any issues. Shuttle service works great. The app is a little buggy but it's very convenient.
I was very happy with the Valet parking service. After my daughter and I got off the plane we walked outside found where to stand and wait knowing I might have to wait a little bit. 10 mins later the shuttle showed up to picked us up. The driver was very kind professional and helped us with our luggage. I was so happy but then felt bad for the driver with people yelling at him saying they had waited 20 mins then those same people started lying saying they had waited an hour once we got to the parking garage. I have to say it's not a long wait to get the shuttle and they are all very kind. Thank you for a great service with great prices. I had parked for a week and very pleased with the service
Easy "In" and quick delivery to SFO terminal. Then helpful service on arrival home and picking up car. No hassles. Just good service all around.
They made the parking element of my travel to SFO very easy. The valet team was very nice and made the transition to the terminal quick and painless. Thanks Park N' Fly.
I really like the valet service and easy quick shuttle to the airport. Upon returning, simply text your ticket number and wait for the shuttle. Your car is waiting when you get back. So convenient.
Parking here is convenient.
BEWARE AND PARK AT YOUR OWN RISK. I valet parked my car at the SFO ParknFly on Sept 2, 2017. When I returned (Sept 7, 2017), I found that my car had been vandalized, a window was smashed, and items were taken from my car. Two to three other cars were also broken into that night. The night shift reassured me that the manager would call me in the morning and everything would be ok. Right... the manager never called me. So I called several times over the next 2 days and finally the manager, Ernesto Zamoro, emailed me insurance details and a claim number. However, when I called their insurance company I was told "sorry we will not pay for a window replacement or damages because it is not covered in their policy." So I am out $700 in repairs, my car door will never be the same and I'll never get back the stuff that was taken from my car. And they could care less and never even followed up with me. To add insult to injury, they didn't even offer to comp my parking! I WOULD STAY AWAY FROM THIS PLACE.
Had 10 days of vouchers and asked the shuttle driver if they were good here. Turns out good at the valet parking only. So checkout took five only. Checkout person has some experience dealing with disgruntled customers apparently.
Gave driver on outbound leg good tip but didn't have much change on return trip. First time I've had someone complain about the size of tip.
On the plus size car was still there undamaged.
Will use BAP or anza next time. More shuttles, less cost.
Came here because Skypark was full and you needed a reservation in advance. This place is good and pleasant experience. Shuttles are decent with New Comfy Seats
Horrible pickups - frequent flyer. Park n fly used to be amazing, but over the past year success has deteriorated their service. Their convenience is amazing being right of the exit, but o. Pickups, they send one car for every 3 cars the competitors send. This has happened 4 times in a row. Never again.