Tony the valet, o wait he may have been a shuttle driver. I don’t believe they have a valet here. He was rather rude. You wouldn’t have known his mother taught him any manners like please or thank you. As a guest and fellow service professional I promise you don’t speak to everyone that way or in that tone and get away with it while being employed in a service industry.
You may kiss your mother with that mouth but please refrain from speaking to me.
Let me suggest going to a variety of other hotels in town. The Westin downtown, The Four Seasons, Holiday Inn next door, The Hyatt regency downtown has friendly staff.
Good luck with your stay.
welcome to DENVER. Avoid this hotel.
The staff here are incredible. They're all very nice, greet you every time they see you. The manager was extremely welcoming to us. Rooms are very nice and clean. Fitness room has some awesome equipment. It's close enough to everything you don't have to drive too long to get to anywhere. Overall my stay was amazing. Between the nice rooms and the accommodating staff, I had no issues.
If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere!
Beautiful property. Staff was very nice. Zachary in the restaurant area was AMAZING he was so friendly and very quick to take our order and to get us served, it was late and even though it was almost time to close he still gave great service!
We haven’t been in Denver for 24 hours and have been accommodated by the best hotel team known to man! This is our first time in Denver and the Renaissance Hotel Dream Team made us feel at home. Delaney at the front desk showed us the face of this company with such dignity and exceptional service. I have been to so many cities and so many hotels but none have never come close to this one!
It is my significant others birthday we checked in and Delaney said “Happy Birthday” as most places do. We dropped our luggage in the hotel room, went out to dinner and returned in the room with 2 cheesecakes, snacks, and beers! With a CARD!!! Thank you Delaney, Craig’s, Kate, and Marat for making this birthday special and for making us feel so welcome. Anytime we or anyone asks for recommendations to stay when planing to l visit - Renaissance Hotel is my #1 choice.
We can’t thank you enough!
This is a lovely hotel. They let me check in before noon, which was much appreciated. The room decor was quirky. There was a round table with a single chair in a room with two double beds. There is also a distinct lack of outlets. They've tried to compensate by using power strips.