If I could give this place zero stars I would. Arrived in pouring rain and had to search forever for a parking spot then wait forever for a shuttle. When we returned home, we waited over an hour for a shuttle before giving up and paying $20 for a taxi. Next time we’ll park at Park N Fly - saw at least a dozen of THEIR shuttle busses while we waited. Lesson learned.
Do NOT use this off-airport parking company...I repeat..do NOT use this company.
I wish I could give ZERO stars!
We arrived to park our car and were told to “go find a spot”...there were none...figured, hey it happens sometimes. So we go to the main counter and there isn’t anyone to be found for guidance.
After waiting around for about 5-10 minutes, someone appears and we tell them that aren’t any available spots. “No problem, leave your keys and we’ll park it for you”. Ok, cool...no worries at this point.
The we wait for the shuttle to take us to the airport. We’re told that it’s supposed to come around every 20 minutes. We waited for 45 minutes...still no shuttle in sight and staff only makes brief appearances before we can even ask how much longer for the shuttle
By this time, we’ve spent almost an HOUR just to get parking situated. So we gave up and called an UBER to get a ride to the airport...it showed up within a few minutes.
On our return, we had to call the phone number for pickup EIGHT TIMES before someone answered. After we got someone on the line, we waited about 20 minutes to be picked up at the airport terminal...not too bad considering our experience at the start of our vacation.
I’ll update if there are any issues with picking up our car.
Booking was easy and yes, cheap. You get what you pay for. I arrived and was told the shuttle would be returning in 10 min then would reload. Well, 20+ minutes later, after the driver sat down for a bit, did we finally leave. Upon returning from my trip, I called as directed. They said 10-15 minutes. Again, 30 minutes later the shuttle showed up. I won't be as frugal next time!
I wish I could give less than 1 star. The parking might be cheap, but it may come at a price, like the $400 in damages I now have to my car. I have never seen cars parked tighter together in my life. The guys that work there couldn't care less, and are not willing to help out at all. I will definitely spend a few extra dollars to park somewhere else next time.
Excellent service. I am a frequent traveler and have been parking my car at EZ Airport Parking for more than 5 years. I have always been fully satisfied. You wait for the shuttle in their warm office on sofas unlike other airport parking where you stand in open shelters. The staff is courteous and friendly. I think they go out of their way to help you out. On February 21, I was getting late for the airport so they parked my car and I hopped on their shuttle. When I came back at midnight on February 28 they took me to my car, cleared all the snow from my car while I was sitting in their warm car. All these, which I call valet parking, for only $10.00 extra. Isn't that amazing ?