I think calling them outright thieves is generous. I booked online through a 3rd party that did not notify me that I would be charged an additional $5 per day fee until after I paid the upfront fee. When I show up I was charged an additional $90 because I drive an SUV, same if it was a truck or minivan, essentially anything other than a small car. The best part is that you don't park anywhere different than the people who pay less, you just pay more money. Then because I booked through a 3rd party I couldn't just walk away and park at the airport which was actually cheaper than the total price. I have left very few 1 start reviews on my life but do yourself a favor and pick another place to park.
Beware of extra charges when you reach their parking lot. $3 extra per day per vehicle for a small SUV smaller than a car. Not mentioned when you book at way.com. Not fair practice. I would deal with someone who is straight forward upfront. Way.com is where I booked. They didn't correct the issue too. Better pay a little extra where they say upfront. Parking at economy parking at the airport is much better option than these private small time operators who cheat on you.
First and foremost the staff is welcoming and polite which is important to me. When coming in I was aware of the extra charge for my SUV which is understandable but still at an amazing rate compared to the other lots around the airport. The manager informed me about amount of capacity in the shuttle bus when returning and the first shuttle that came was full due to a bigger family that arrived ahead of my families flight. An explanation and politeness goes a long way and I respect what they represent for their business. Will use them again in the near future.
I am very pleased with their service. Very friendly staff, excellent and Efficient service.
I had no trouble with anything. Shuttle came on time and I felt taken care of. This feeling of being taken care of is what I look for whenever I am using someone’s service.
Will definitely go to them in future. Highly recommended
Seems a bit shady running your business out of a camper in the parking lot. Experience was fine, but there didn't seem to be enough shuttles for the amount of people showing up both going to the airport and arriving back at Philly on the way to your car. Another negative was they had a suprise extra fee because I had an SUV, it was substantial at $11 extra per day! I would not use them again. We also.were able to get an earlier flight home and they wouldn't credit us for the day we didn't use.
This is a great place to park of you're heading to the airport or if you want to do a little walking in the area. The owners and staff are super friendly and they took great care of our car. They also really engage with us as they are taking care of all our needs, and provide great service overall. I would absolutely come back here to park the next time I head to the Philly airport.
We had a great experience parking with Arb. They were polite and took great care of my vehicle during our trip. The shuttle service to and from the airport was quick and efficient. Not to mention they had the best parking prices in the area. I would definitely recommend them to anyone flying from Philadelphia airport!