We had a cultural wedding back in March. I regret booking the event here because customer service was horrible. Darlene the manager is friendly but her staff working that night did not want to provide more chairs and was arguing with my mom (the bride’s mom!) and my uncles. Guests have since told me “seems like that lady didn’t want you guys there”. Quality of the rooms are poor. Me and my bridesmaids left immediately after the event even though we were given a complimentary room. Worst part- I lost my wedding ring and when I told the front desk attendant he kind of chuckled because I asked if anybody turned it in or if the cleaners happened to see it while clearing the room. Pretty sketchy place so definitely a lost cause. 1 star because it is a very cheap place for the ballroom.
If there was a way to give negative stars I would. This place is awful, convenient, cheap, but RUDE. Also, looks like a good deal when booking, but you have to make a $100 deposit. Not just place a card on file, they charge you. Then "refund" you upon checkout.. in 5 - 10 business days. Literally here for a couple hours before our 4 AM flight. I better receive my refund before Im back from vacation.
I give them one star for closeness to airport. The need for repairs and a weekly or monthly contract with an exterminator and better housekeepers is evident. A lack of pride and cash cow greed shows.
Well i am known for my reviews so here's a real good one for the ladies and gents so once upon a time this place used to be great worth the money now this place is absolutely garbage like this place don't even deserve the one star but anyhow this place is just nasty roaches roaches roaches and now to add to the mix rats.... Yup you read that right my first night here with my family after a long time being here while waiting for are new apartment to get finished the room we got put in smelled like mold and some other smell i couldn't figure out till a few day's in we figured it out they had a sticky trap behind the bed with 3 dead baby rats on it so found the cause of the smell 🤢 so now we're on are 3rd week and didn't see or hear one rat till just last night woke up this morning one had gotten into a package of oatmeal 😳 i can't even bother to tell any of the people who run this roach n rat infested place because all they will say is we can switch you room's 😆 this place is an absolute joke i am dead serious please do not bring your children or elders here it is not worth it i am so ready to get my family out of here also thanks for reading my review ps if you stay here don't say i didn't warn you 😉
I bet this place was amazing in it's hay day. when you first walk in, you're greeted by extremely tall ceilings and balconies on the inside, you'd think you were walking into a mall. There's also a mini golf course, and pool. Which I don't think either of them were usable and at one time, maybe a bar.
It looks like they might be doing some updating. My room; I don't know what it is but the first thing I noticed when I go into a room is the smell, and this room smelled like a grape blunt wrap with mothballs. The bed was way too firm for my taste. Location was perfect to get back to the airport with ease. There's also one or two decent restaurants a block away.