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110 Ella Grasso Turnpike, Windsor Locks, CT, USA
NEVER park here. My car was severely damaged when I was parked there overnight, and they could not produce the video of who hit me (no note was left and I came back to 3K worth of damage). Laz claims to have cameras all around the lot with great video capabilities, that is a lie. After speaking with police they mentioned there was nothing they could do and advised against parking there due to previous occurrences that were similar.
Used their services twice. No issues parking, minimal wait for shuttle. Check in staff was polite but check out staff (lady at the counter) was rude for no reason. Said I should prepay next time since she kicked 30 customers last winter who didn't have a reservation :/ Probably won't visit them again
Don't park here! Where do I start? 1. Card readers don't work when it's raining 2. You will wait forever for their shuttle (while u watch other shuttles pass by several times) 3. Their lot is full of potholes 4. If your car is damaged in their lot they will do nothing about it. I fly often and will NEVER use this crappy place again.
Parked there a number of times. Haven't had trouble.
Don't park here! I did the park, stay and fly deal with the hotel next door back in May. I have a new Audi and used the valet parking lot. When I got my car back there was a big streak of white paint from someone throwing a car door open into my passenger side door. When I cleaned the paint off there was a dent and scratch underneath. After months of them not returning calls and failing to following up or call back when they said they would, they've denied my claim. They told me my only other option is to get my insurance company involved and waste more of my time. I wish I could leave zero stars because they wasted so much of my time. I will never park here again.