3150 Kettner Blvd. , San Diego, CALIFORNIA, UNITED STATES OF AMERICA
Excellent service for a great price
Horrible shuttle service. We waited over an hour to be picked up...it was very cold. We called and text several times and the only reply we received was alrighty!! Will never use them again I rather pay more money per night.
We just finished our second parking experience with WallyPark in San Diego and it will definitely be our last. The first was several months ago and we chose to use Lot 2 because we did not want valet parking. When we arrived for our pre-paid reserved parking we were told the lot was filled and they would have to valet park. We again said we did not want that but were offered no other option and had to get to the airport so we agreed. Our second experience this past week was absurd. We arrived for our pre-paid reservation to find the whole parking lot gone. A sign was up that said it was closed for construction with no directions as to what to do. We went to the parking garage and were told to park across the street and when we asked why we were't notified, they said they didn't have our phone number or e-mail....which was given for the reservation confirmation. No more Wally for us!!!
Was nervous after reading other reviews but my company has an agreement with them. I found the location easy to find and no issues entering lot or finding parking. The shuttle to airport picked me up directly from my car and was there within seconds of me parking. Upon entering shuttle was given a card with my parking spot filled in for me. The return shuttle was at pick up location with in 5 minutes of waiting and took me straight to vehicle. This was a seamless operation for me.
"A phenomenal customer Service, for both Mike B and Alex S"were so kind, courteous, and professional. With being at the parking garage at early morning drop off, they were very cheerful and most amazing attitude in providing the up-most care in getting us to the airport on time. I would most definitely will used them for all our future trips.