Sonya and the other lady that worked with her(can’t remember the name) were very helpful, they moved us to another room right a way because we were not satisfied with it. They even had our names down packed. And they were very sweet to my 87 year old grandmother, and even got her extra blankets and pillows because she was cold. And they were very quick every time.
Horrible is all I can say! I will never stay here again! Had to reset our room keys every day! Run down house keepers for room service, fight for towels. Ants ate my leftovers and I had it fully covered. They were even in my luggage. Over it! Dont ever say here. Spend your money elsewhere .
The staff was first rate. Efficient, helpful and friendly, they rate 5 star. The hotel needs work. Our room needed a clean and a facelift, including finishing nails protruding from the broken trim on the headboard to the dirty corners and dead gecko on the floor. The coffee maker was broken and the element had a thick coating of spilled coffee. On the upside they were relatively inexpensive
This motel is very old and run down. Not a very pleasant feeling at all. The guest service team is adequate at most.
The rooms are awful and the beds are even worse. They crack and make all kinds of noises keeping others up in the room.
No towels in our first room. Tried to call down to guess services and the phone was broken. Got to the new room and at least we had 1 towels this time...
The front desk told us that it was a security risk for them to leave the building and that we'd have to come get more towels ourselves if we wanted some.
Bottom line is, If you're looking for a section 8 motel and you're okay with below average then this is the place for you.
I will not be staying here again. I urge you not as well. I'd take my business to another hotel/motel somewhere else.
The first room was nasty not cleaned lots of mold no towels, wash cloths and smelled nasty. Was put in second room and the same. I made due because every where I called was book. After the first night no room service. Had to buy cleaning supplies and air freshener. Would not refund money could not speak to manager all of this after checking in for 15 min MN Would not recommend anyone staying here.You also pay 100.00 extra for paying with cash..
The place was terrible they get my hundred dollars cash deposit they kept my room rent and my $25 early check-in fee when there was no hot water in the room at all the room smelled like pot and when I asked them to change our rooms because you had no hot water I checked out for different rooms the first one she sent me to was occupied so that was fun opening that door and the next one was dirty the next one was a twin room with two beds instead of one king size and the fourth one was right next door in the same building that had no hot water when they could make me happy they asked me to leave all I wanted was a smoking room with a king-size bed and they couldn't accommodate. So they kept over $225 way to go Travelodge never again I didn't even want to give them one star but I had to give him something
Stopped one night to rest while driving through. The room was not worth the price or the Wyndham name. I guess it is the airport closeness. It was dated, smelled, the blanket had cigarette holes in a non smoking room. I get some hotels can be unkept if cheap but for 80$ this was not worth it. Only thing that merited I gave two star was breakfast was included and the waffles were good.
They was really nice the price was right because of my discount but wouldn't pay the price if it wasn't with my discount the first room I had the toilet was broken and smelled moldy as well as the second room smelled moldy, it wasn't that cleaned to have housekeepers just standing around looking so as well as the maintenance man it's a lot to be cleaned outside I'm just saying...oh was scared to but my money in the soda machine it was wrapped up with tape and pieces of boxes like is was in a crime scene. We end up staying one night and then went to another hotel.
Good rate. Nice people. Room was ok, could be updated and cleaned a little better. Overall we were happy with the stay.
This place on Airport Road near the airport in Jacksonville is the most disgusting dirtiest not up to code or even out to standards for even being clumsy in the bathrooms from black mold cockroaches clogged sinks broken appliances from your refrigerator to the coffee maker the only thing that works where's the TV there was no telephone in the room whatsoever and had a sent of urine somewhere in the room! They said it breakfast from 6 a.m. to 9 you would expect it's be almost until 11 when you're getting ready to get out but I was afraid to even try that after seeing the Despicable and disgusting that I had to stay in because there was no other places to go
They brought us new towels everyday and touched up the room even though we were checked in for a week. Unlike other hotels we have stayed in. The front desk was excellent and allowed us to check in early. There was a few things that needed looked into but they were there in less than 5 min. I would not hesitate to reserve a room here again
After reading reviews we had 2nd thoughts about staying here during our Cruise, but we are so glad we stayed here. Our king size bed was so comfortable, our room was super clean. Breakfast area was decent lots of choices from hot breakfast items like waffles, biscuits & gravy to fruit, cereal, yogurt and hot coffee/tea. Hotel staff worked diligently refiling food and keeping the area clean. The hotel staff was wonderful so friendly and helpful. We did the park & cruise package and definitely would do it again, the hotel is close by everything and in a safe location.