Do NOT choose the Radisson hotel for airport long term parking! Spend the extra money and park some place safe. The parking is in an open garage under the hotel that is completely exposed in a bad side of town. Our car was broken into while we were away for the holidays. When I spoke with Sagar the manager, he said that they had no video footage of the incident and would not compensate my parking charge. For such a “nice” hotel, you’d think the least they could do would be to refund my parking charge while I fix my broken glass and interior and replace the tools stolen from my trunk while under their care. I thought I’d save $40 bucks parking there vs. Diamond parking, but instead it cost me upwards of $400 in charges, lost items, and damage. I learned a big lesson on this one and hope you’ll learn from my mistake: spend a little extra and park in secure lots while you’re away.
Our room was clean, front desk agent was very nice. Our room was very WARM and no way to turn down the heat. Agent said it was heater only in winter, air conditioning in summer.
Excellent service. Dining was top notch. Clean friendly environment. Thank you
Dan our server was marvelous! He made us feel welcomed, service was excellent and the food was delicious. Rooms were clean, beds are comfy. Easy access to airport.
The hotel is Nice the rooms are big and well cleaned however they offer shuttle services long story short they shouldn't, I was there for a week in a business trip, they were supposed to get me to my office and back, one of the drivers trow me in the middle of nowhere in the rain and cold and a second time they didn't even showed up.
Didn't stay at the hotel but used their airport parking service. Pay online and you go to the counter and get your car tag. Shuttle runs every 15 minutes. Very simple and fast.
The remodeling in the lobby is nice for an older hotel. Good wifi on the first floor. Rooms could be updated. No problems on this trip. Adora and the rest of the staff was very helpful and nice.
Very accommodating, we stayed here for the day while waiting for a red eye flight. The rooms could use a bit of work, but the beds were comfy and the Tvs were brand new in the room. Also, the airport location is nice.
Had a rough day with traveling. Checked in late and Lena was the best! She made sure our stay was comfortable. Went above and beyond with helping us with our bags! She also gave us a free breakfast coupon just to lighten the load. Breakfast attendant in the morning was also the best! Greatest hotel experience during my long trip
Rebeca was phenomenal at the Sapphire Bar & Grill! The staff was short- handed but she was literally running the floor to make sure all of her customers were taken care of. Excellent service and great food!!
What a great place to stay for a few days!
Hotel nice, plenty of food choices good and full bar except not much wine selection! Servers and staff personnel all
good! Try it out-- you won't be disappointed!! Say hi to those working hard in those front desk positions!!
Hotel was nice, fairly clean. Not sure how well they vacuumed because we found a small piece of what looked like an earring on the floor in our room. It has a nice restaurant, but $14 for the breakfast buffet seemed a little steep to me. Also, the complimentary shampoo smells like rotting pumpkin. The conditioner was better though. Overall, I would stay again. I would definitely bring my own shampoo.
I was stranded in Salt lake , I am a flight attendant , Mellisa at the front Desk was so helpful and nice! Wow! I am very impressed! Great customer service ! I will tell everyone to stay here! She made such a difference in my day! Thank you Mellisa! Radisson hotel is lucky to have you !