Our bed comfortable a king spacious to sleep… Buffet breakfast with coffee great to start your day. Also young lady pleasant to greet us in. Will come back again.
The best thing about Radisson was the young lady at the front desk, Priya. She was smiling, happy, informative, we just felt welcomed! Then, I love the big staircase up to our second floor room. Which had a great shower! The pressure was excellent! Room was clean, position of the hotel is perfect! Near the airport, yet, the road this hotel is on goes right up to the downtown area of Salt Lake. Easy drive to airport or downtown.
Hotel was to close to airport and lobby is clean and room looks good. front desk service was great because we arrived after midnight but still got efficient service... will come back again!!
Dan our server was marvelous! He made us feel welcomed, service was excellent and the food was delicious. Rooms were clean, beds are comfy. Easy access to airport.
Never had a hotel room with a second floor loft! Definitely unique and fun! Well maintained and clean. Management is a Gem! 👍
This place gets five stars because their room water is the best hotel room water I've EVER had. Seriously: I don't know what you guys are doing to filter out the nasty, salty, hotel taste that I previously thought all hotels had, but wow yours doesn't have it!
For people who find there's more to a hotel than water in the rooms, I would probably give this place a 4 star. It's not the fanciest hotel I've been to, but the rooms are bigger than some of the national chains, and it seems nice.
Very quick and Easy check-in incredible talent Sam, Greeted us very well.
Such a beautiful lobby and beautiful live music playing. They gave us free water bottle when we checked in! Absolutely stunning room we stayed in. Huge bathroom and bed. So clean, which is a big priority for a hotel. Parking was easy and plenty of it! TV, unique but cool! Had a great stay, would love to come back!
Stayed during COVID, room was clean and seemed well ventilated. Good price and was able to book last minute. Great roadtrip option!
Very accommodating, we stayed here for the day while waiting for a red eye flight. The rooms could use a bit of work, but the beds were comfy and the Tvs were brand new in the room. Also, the airport location is nice.
I was flying through Salt Lake on my way home on Oct 21 when an unexpected database outage grounded all flights in and out of the airport. My flight cancelled, I was fortunate to find this hotel instead of being stuck overnight in the terminal.
I arrived with another traveler also stranded. We both checked into our rooms very quickly. We then met at the restaurant/bar area. From there, I watched a steady stream of customers arrive, most of whom had not planned to stay but found themselves there the same as me.
Despite the fact that the hotel was mot prepared for all of us, the staff pivoted and took great care of us. The service in the restaurant was great, the margaritas helping to take the sting out of being stuck overnight. I signed up for the free shuttle for 6am to catch my 8am flight. The staff had also made sure that the breakfast area was open and we were encouraged to grab food/snacks before leaving. The room was clean and comfortable, and it was comfortable. More than that though, was the ability of this staff to take care of a large influx of guests and do it with a smile.
This has been a tough road for all of us; many service/hospitality industries are hurting for people. I don't know if this hotel had the staffing it usually does on a Monday night outside of ski season, but I do know that they did a great job accommodating an influx of customers without notice. If I need to stay in Salt Lake in the future, I'd absolutely stay here again. Bravo team.
Pretty good and they have short term parking. Could be a little better policed in terms of lobby cleanliness. There were still drink glasses and cups sitting on tables from the evening before when I left.
Excellent service. Dining was top notch. Clean friendly environment. Thank you
The remodeling in the lobby is nice for an older hotel. Good wifi on the first floor. Rooms could be updated. No problems on this trip. Adora and the rest of the staff was very helpful and nice.
Had a tough day of flying. Raghu at the front was super kind and helpful. He helped us find the shuttle area over the phone and then made it simple for us just to get to bed and get some rest. Appreciate his help and kindness.
Didn't stay at the hotel but used their airport parking service. Pay online and you go to the counter and get your car tag. Shuttle runs every 15 minutes. Very simple and fast.
To Whom It May Concern,
I Would Definitely Love To Take This Opportunity To Say That The Front Desk Beautiful Young Lady Named Selina. She Was Amazing, Had A Beautiful Smile And Great Service. I Had A Flight That Was Cancelled And We Had A Long Day And Tired!! But, This Young Lady Was Fantastic When We Arrived At The Hotel Last Weekend; She Definitely Deserves To Be Employee Of The Month Or Better Than That Employee Of The Year!! Had Great Customer Service And Took The Time To Get Us In A Very Comfy & Warm Room Immediately With No HassleOn Ground Level, That’s The Kind Of Act Of Kindness, Great Worker We Would Love To See At Every Hotel We Would Stay At! Please Let Selina Know We Said Thank You And Recognize Her Wonderful Hospitality Service!
Front desk staff was very nice. The hotel itself was pretty clean (much better than most places).
Room was very spacious. But, no phone-had to walk back to desk for question. Had a fireplace room, but it didn't work. Was looking forward to relaxing. Still, it was a good experience.
Beautiful hotel. 1st room was perfect except there was NO heat. It was in the 30's outside. They had us move to another room (after we fully unpacked) without assistance; new room smaller but thankfully had heat...but only tepid shower water. Even tried taking a shower at a different time of day...still not hot. Very close to airport, shuttle on time.
Very well maintained place...It's super nice family place ..Quiet n clean n friendly staff
The rooms were comfortable, looked modern, and had nice furniture. Check in was easy and breakfast was offered.
Free hotel shuttle
Either the walls weren't noise insulated very well or perhaps it was just the volume of the other guests with crying children and doors opening and closing all night
Limited breakfast menu
Overall I felt it was a good experience and we'll worth the price I paid.
Had a rough day with traveling. Checked in late and Lena was the best! She made sure our stay was comfortable. Went above and beyond with helping us with our bags! She also gave us a free breakfast coupon just to lighten the load. Breakfast attendant in the morning was also the best! Greatest hotel experience during my long trip
Hotel was nice, fairly clean. Not sure how well they vacuumed because we found a small piece of what looked like an earring on the floor in our room. It has a nice restaurant, but $14 for the breakfast buffet seemed a little steep to me. Also, the complimentary shampoo smells like rotting pumpkin. The conditioner was better though. Overall, I would stay again. I would definitely bring my own shampoo.
What a great place to stay for a few days!
Hotel nice, plenty of food choices good and full bar except not much wine selection! Servers and staff personnel all
good! Try it out-- you won't be disappointed!! Say hi to those working hard in those front desk positions!!
Our room was clean, front desk agent was very nice. Our room was very WARM and no way to turn down the heat. Agent said it was heater only in winter, air conditioning in summer.
Rebeca was phenomenal at the Sapphire Bar & Grill! The staff was short- handed but she was literally running the floor to make sure all of her customers were taken care of. Excellent service and great food!!
I didn’t have high expectations for this hotel going in, but I was pleasantly surprised! My room was nice and I just got a standard two queen room. The room was comfortable and the staff seemed genuinely attuned to my comfort. They’ve got a restaurant in the lobby area which is cool. Nice job!
I was stranded in Salt lake , I am a flight attendant , Mellisa at the front Desk was so helpful and nice! Wow! I am very impressed! Great customer service ! I will tell everyone to stay here! She made such a difference in my day! Thank you Mellisa! Radisson hotel is lucky to have you !
This is the best value of all the airport hotels in the area. Check- in staff Ragu was very efficient and professional. Rooms were clean and up to date. Amenities were standard for price. Disappointed that breakfast was not included. Have to pay, but it's delicious.
Shuttle service is great.
Will definitely return.
Really welcoming at the front desk, beautiful lobby and spacious rooms! We took the shuttle from the airport and scheduled our return shuttle very easily. Would definitely recommend!
Was a very nice stay. Had a very good dinner and an awesome room with a balcony with chairs. Never had a bad stay with this hotel.
The staff was amazing and helpful The rooms were clean The price was great would definitely recommend this place and stay there again myself.
My experience was very positive! Greeted very warmly and courteously. My room was very clean and well stocked. The loft bedroom was a nice surprise! My bed was very comfortable! I am planning on making it my go to hotel at SLC
Let me start off by thanking the guy at the front desk. Pramod, you the man! Thank you sir for making it happen. This man here did everything in his power to make sure I was able to stay here. And for that my family and I are extremely grateful and we appreciate you man. And as far as the room quality I give that five stars as well. The Radisson Hotel was perfect from the room to the staff to the service and I highly recommend this hotel if your ever in the area and are looking for a place to stay.
First time staying at this hotel and I'm very pleased with the stay. The concierge was friendly, helpful, and made me feel welcome. After settling down in my room, I went downstairs to have dinner. Francisco took care of everything and I had an amazing meal. The meal prices were a little high but I'll take a quality meal over powder eggs and stale tortilla chips at the airport. I would come back with my family in a heartbeat.
Very nice hotel! Clean, easy to get to, front staff are very friendly, courteous and welcoming.
It has a gym, guest laundry, bar, restaurant open from 5pm to 10pm. Its also just steps away from at least a couple excellent choices for outside restaurants.
Its got an underground parking garage with 3 elevators to get to and from the upper levels of the hotel. You need to get a parking permit from the front desk that has to be displayed in your dashboard/windshield. The entrance to the garage is at the Northwest of the hotel with a max clearance height of 6'10".
Overall a pleasant stay, will stay again if its needed. 5 stars 🌟!
Ramada SLC Airport Concierge
I loved this hotel. Everything is gorgeous, beautiful and classic looking. Super clean and comfortable. They cover every detail. The staff is very attentive and kind. The room has amazing bathroom space, comfortable bed and soft and fresh pillows. A nice room and wonderful view. The pool area is nice. I would definitely come back when in SLC. Oh also they have a good location, close to different places in the city and the metro that is very useful for transportation around the area
This is easily the most beautiful, upscale classic, luxury hotel in all of Salt Lake City. I am a regular guest of this hotel for my leisure trips, and have never been let down. Their staff have a real eye for detail and even after a significant amount of time between visits, a couple staff members still recognized me and greeted me by name. Nowhere else does that happen!
Tonight’s driver was amazing!
He came to the airport in 5 minutes, instead of 20, and was super nice and polite with us. He even helped me to carry my backpack to the lobby.
Thank you very much!
We will definitely be back :)
Stayed there two nights with my little girl. Staff was outstanding, WAY above and beyond any comparably priced motel I've seen. Rooms were clean, breakfast was good, family friendly environment. They'll be my go-to motel in Salt Lake from now on.