Very nice rooms. Not the best service. Have been here for 2.5 days. When they clean my room
....... Always leave a/c on. Too cold for that. Only compliant!
The hotel hasn't been renovated in probably 25 years, but it is clean, the beds are comfortable, the staff is friendly, and it has the best coffee I've ever had from a complimentary hotel breakfast. It seems to be a family-run business, and it has a great vibe. There's a free airport shuttle, too.
The staff is rude and incompetent. There is always something missing from your room. A tv or a mirror in the bathroom or a do not disturb sign. If you call the front desk, they can’t help you... even if its just a do not disturb sign. The place is DUMPY and everything is broken. The ice machines, the soda machines, and the treadmills are always broken! Also, even with the do not disturb sign, they will walk in without knocking. It happened to me and I witnessed it happen to someone else! Beware.
Friendly staff and restaurant food was good. Didn't care for room smelling like someone just ate their Indian food in it though. The carpet in the room was in serious need of cleaning...you could see it and feel it with your feet.
I stayed here on my drive back to my home. The facilities they have are great for the price you pay. I needed a room close to the lobby as I can't walk well. The young lady had a great smile and she took an effort to check all the rooms she had available and gave me a room close to lobby. They also had FREE breakfast in the morning which I thought would be coffee and some baked goods but instead I got eggs, sausage, apple. They also had waffles available. The breakfast attendant took really good care of me and brought me a plate when he noticed I was not able to walk good. The rooms are great as well. But the staff is very courteous and helpful. If I ever go back to Salt Lake, this is where I will be staying for sure!