I returned from a trip to find my car damaged on the rear side bumper. I went to the Diamond Parking office where I was told that their security camera was facing the wrong way and that it doesn’t record anyway so they wouldn’t be able to help identify who damaged my car. I asked what they were going to do to compensate my loss and they said they’d give me one day off my 9 day rental. Gee thanks! It cost me $1200 to have my car fixed. It would have been just as safe parking it on the street! We now use The Parking Spot and get much better service.
Car wash has been broken for months, they advertise a free car wash and it is a scam. Don't park here they seem they will never fix the car wash.
Such a rip off.
A great place to park during a short trip of 5 days or less.
I’ve used Diamond for a few years but I’m done now. Last 3-4 times I’ve had to wait for upwards of 20 minutes. Even 30 once. Not. Worth. It. Meanwhile all the other vans are zooming by all the time. I’m officially switching.
I fly in and out of salt lake City multiple times a week. I normally have no complaints with diamond parking outside of always being the longest wait for a pick up shuttle every time. I've had the same problem the last 2 times I've waited though. The shuttle drivers don't always stop at door 6 for terminal 1 even a good 15 minutes after letting them know I was at that door waiting. If you aren't jumping out in the road in front of them it seems they don't even look. I've never had this problem with Park N' Jet as they always stop at every usual stop. I'm going to try "The parking spot" next and see if they are any better. I'll come back to Diamond in a few weeks and see if they have retrained their drivers.
okay it's airport parking I mean what can I really say about it it's a parking lot you pay a certain amount of money so your car is conveniently close to you when you get out from wherever your trip or vacation or whatever may have been from the airport other than that fairly priced they have shuttles that go to the airport like every 15 minutes the shuttles carry water on them fill drivers aren't very friendly or talkative that you know just old grumpy man still having to work they don't want to keep on going so but they doing it anyway other than that 2 minute ride from the airport to the parking lot they were dog friendly didn't complain about my dog running around he want to go sniff the fence and all that good stuff so yeah good stuff