Courtyard by Marriott San Jose Airport

Courtyard by Marriott San Jose Airport

Unavailable
1 2 3 4 5
Good
0.4 miles from SJC
1727 Technology Drive, San Jose, CA, US

Overview

4.1

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Address
1727 Technology Drive, San Jose, CA, US
Google Map
Courtyard by Marriott San Jose Airport
1 2 3 4 5
Good
1727 Technology Drive, San Jose, CA, US

Amenities

Google Reviews

4.1
Good
1 2 3 4 5
(Based on 686 reviews)
Petra Hulme
1 2 3 4 5
My fiancée and I had a great experience at this hotel! The staff are accommodating, and as a walk-in customer, we paid in cash for a deluxe premium suite after paying they suddenly upgraded us to an executive suite for free. The room is very big clean and elegant. We had a great time celebrating our anniversary! I highly recommend staying here.
Calmneasy Miller
1 2 3 4 5
I would have probably rated the place a four, if it wasn't for the previous reviews about management.

Having traveled all 50 States, the 50 largest cities in the United States, 6 Continents, and 4 Oceans, I would say that this place has a management issue.

The reason for my opinion is because there is no coordination between signs posted, and employees knowledge.

I went to the courtyard were there was a sign designating it as a smoking area, just to be told by an employee that it wasn't.

Had I never asked about a cup with some water to use as an ashtray, it would have never come to light.

However, management needs to figure out how to balance signs and employee training.
Leah Karanastasis
1 2 3 4 5
Great location for business. It's super close to the airport and they provide airport shuttles as early as 4am (yes i had to be at the airport before dawn). Service at the front desk was so excellent - very friendly and informative. Airport Shuttle Driver was nice and helpful and made sure I jumped off at the right terminal. Overall great stay for business.
Blair Roberts
1 2 3 4 5
We chose the Sonesta after seeing they had fair prices and good reviews online. From the moment we got there, we were treated well by the lady at the front desk. She even gave us a room on a different floor and other side of the hotel from a very noisy and rambunctious group that came in directly after us which we definitely appreciated. She was warm and welcoming and at 10pm, that's not usually the kind of attitude you get from people. The room was the cleanest room we stayed in during our week and a half trip which included 5 different hotels. The room had a clean seal on the door and even the tv remote was sanitized and left waiting in a sealed bag for us. I'd give this place more stars if I could and if I'm ever back in San Jose, I would absolutely stay there again!
Tom Fellrath
1 2 3 4 5
Nice hotel - a former Courtyard - with very helpful staff. You wouldn't know that it was in the shadow of San Jose Airport...so quiet. Perfect for our extended layover.
J. Tal
1 2 3 4 5
We were pleasantly surprised with the Sonesta. Our flight was canceled and set back 2 days, so Alaska put us up in this hotel for 1 night (we had to pay for the 2nd night ourselves, thanks Alaska 😒) The staff was very pleasant and the room was very clean and comfortable. There are only a handful of places to eat and things to do within a short walk, so it's better to have a car if you stay here. It is however conveniently a very short distance to the airport. The AC unit is very loud so if you're a light sleeper you won't be able to use it at night.
Allen Forsman
1 2 3 4 5
Nice clean place with friendly staff. I do have a couple of complaints though:



1) The lights in the hall and bathroom areas of the room are on motion sensors, so if you venture a midnight trip to the bathroom, you'll be greeted with a sudden barrage of blinding lights which you now have to turn off by finding and pressing each switch button. Good luck getting back to sleep now.



2) The shower water takes literally two minutes to get comfortably warm enough to step in. From there it never quite gets hot enough to be fully satisfying. Pretty much every hotel I've ever stayed in has a circulating hot water system that gives you instant hot water. Guess not this one.
Hannah Robbins
1 2 3 4 5
We’ve stayed here a few times for airport travel. The rooms are always super clean. The staff is what makes the hotel. They are always so warm and welcoming and go beyond to help! The shuttle has been great never an issue! Again I cannot say enough about the customer service! They are so nice! Tonya is so sweet to our kids! Definitely stay again and price fair!
Robert Heare
1 2 3 4 5
Newly remodeled. 24 hr shuttle to San Jose airport. Very friendly front desk. Went overboard helping us with food as we arrived after 10 o'clock. Kitchen its open, guess stupid California covid stuff, but had breakfast grab bags ready.
Corby Day
1 2 3 4 5
Close to the airport. Complimentary shuttle. Very polite and helpful staff. Helped us with luggage and let us check in early. Beautifully appointed room and comfy beds. The price was amazing! Spotless.
Marys Fitness and Dance!
1 2 3 4 5
Stayed here 2 weeks ago Tonya was very informative about how to get around the airport, the service was Great! Really friendly staff, and super clean, I came to town again and came back to this Hotel, Tonya really goes above and beyond, she called my room just to make sure I was ok and didnt need anything else
Clemen Lealofi
1 2 3 4 5
I would not recommend this hotel to anyone. Yes location is good, but hidden fees are not explained at check in time. For example, parking is extra costly. But not mentioned at check in time. And it's our fault cause we don't read their fine print, such crooked ways. Never staying there again.
Raymond Roman
1 2 3 4 5
Great place very friendly and check in was fast and easy. Love the new colors and furniture.
Nikinia Talley
1 2 3 4 5
I’ve been staying here traveling for work purposes only. My card was over charged and I inquired with front desk staff a lady. She stated I just got in so you’re going to have to wait a minute. I was like is there a manager available she retreated then the manager comes. I asked for corporate number the ask for his assistance in the matter. I went to get breakfast and he was able to tell me about the charges and how they’ll be returned to my card in 14 days ok fine. I turn to leave and he stated I heard the way you spoke to the staff and I will ask you not to talk that way. I replied what did I say? He went on to say it was inappropriate. I asked again what did I say because I didn’t want wait while on my way to work! I felt that she was rude but I didn’t care because my concern was addressed the he threatened to kick me out I’m like for what?. Spiro the GM then calls me while at work and states that he overheard the incident at 0630 am. He did not apologize he said I was disrespectful. Then I replied what did I say I didn’t use profanity i didn’t yell. He said he didn’t hear exactly what I said. He stated waiting shouldn’t have been a problem for me no recovery. He hung up on me. I’m a traveling nurse I have great patience yet these staff members ganged up as witnesses for nothing. I wasn’t trying to get a free night nor jeopardize their jobs I just wanted the charges to be reviewed I wasn’t upset with the rude lady but I’m disappointed with both managers on site.
Mon McP
1 2 3 4 5
Room was clean and the front desk people were fantastic. Hotel is tore up for renovations, but with covid going on and so many things closed, its great timing. It didn't ruin our stay at all. Room was clean, bathroom was stocked and the beds were comfy.
Benjamin Mones
1 2 3 4 5
Great place to stay - second time in this location and I will still comeback. Service was phenomenal!
Robert Van Rens
1 2 3 4 5
Fast, efficient check-in, comfortable rooms and ready to make accommodations. Despite being under renovation, an excellent value.
Lin Dobbs
1 2 3 4 5
The first thing I noticed was that the carpet was littered with various stains throughout the room as well as in the common areas, which for such a seemingly fancy hotel (relatively speaking) was a bit off-putting.

I wish the room had had a microwave (tho not a huge deal). And not having in-room coffee is LAME..!

Lots of hangers, functional/not vandalized TV remote, lamps & night tables on both sides of the bed, and plenty of light sources - all thumbs up. Also, really liked having a private kind of mini patio-like area accessible thru a siding glass door & screen door at the far end of the room.

Bathroom had lots of counter space in the sink area. Separated by its own door, the toilet & shower area was spacious and comfortable. Loved that the full-size top-pump bottles of shampoo, conditioner & body wash were installed on the shower stall wall, which frees up the in-shower shelf space for any other shower necessities.
Lance W
1 2 3 4 5
Well the price is great for its Location.. the room is clean and the beds were not half bad. This useless virus has taken service back several years. I do miss having a ice, coffee, fridge and a microwave in the room especially if you spend more than a day..
Wade Hartranft
1 2 3 4 5
I stayed here for a few weeks and it’s pretty nice, the the best hotel I’ve stayed in and the rooms are fairly simple with no microwave but they do have a mini fridge, the tv it come with is fairy old and kinda I’m the smaller side but it dose let you hook your phone up to it to play Netflix, YouTube and amazon prime but that’s it no Hulu it Disney plus or hbo max but still a fairly nice hotel with super friendly staff
Jorge Morse
1 2 3 4 5
Loved this place by yours! Great value in an excellent location. Rooms were spacious and comfortable.I would definitely recommend this hotel to family and friends!
Copeland Siya
1 2 3 4 5
The reception and hospitality at the hotel was very warming and pleasant.Perfect location for visiting.
Ericca Trost
1 2 3 4 5
I understand COVID, but I didn't know they would not be providing food or beverages like they normally do. Every state is different regarding their regulations. Also there were no glasses, ice buckets, or coffee machines in the room. We had to go downstairs to ask. I think the communication could have been better.
Enajra Algara
1 2 3 4 5
Stayed here twice, place needs modern renovation. 1st stay is super nice and got to meet nice front desk agent. 2nd stay, met some great staffs again esp. the housekeeper and the night attendant. Its just that front desk didn't let me do late check-out. The guy at the front desk that morning mentioned that it is the ALAMEDA COUNTY (Is SanJo part of ALAMEDA?) rules to sanitized the room and blah blah that I can't do late check out. Uhm I believe with Marriott they always let you do late check-out based on room availability and these days it is not busy. I've been to few local hotels this month and they always let me do late check-out everytime I needed to. Sorry but I'd rather recommend courtyard sunnyvale.
Tanishaakter Srabonty
1 2 3 4 5
I had another great stay at this hotel for an overnight date night.The rooms are clean, comfortable, and lots of headroom. The staff are professional and no hassles for checking in a bit early. The location was perfect. It's a humble classy place that is modern. My favorite hotel when staying in the city!
Timur A.
1 2 3 4 5
No breakfast, lost my package and couldn't find it. Came the other day and another receptionist just found it after more careful searching. It was signed that it was received the day before.
Benjamin Spiegel
1 2 3 4 5
Close to San José Convention Center. Centrally located to food, transportation and entertainment. Staff was friendly and very helpful. Rooms are a little be “used” but very clean and well maintained
david gardner
1 2 3 4 5
Stayed here for work, room was good, close to food places and reciption was efficient and friendly. Breakfast was good too
Angel Gabriel Loya
1 2 3 4 5
Centrally located within walking distance from the airport, free airport shuttle to and SJC Int'l Airport, delis located nearby and within walking distance, including casino Bay 101, swimming pool and spa facilities are available
Gouri Potadar
1 2 3 4 5
The hotel is not that great....but the staff inside is really friendly the rooms are okay okay types does not give you Marriott wala feel
Jessie Purtell
1 2 3 4 5
Had a great stay here for work. The staff was great, when the printer wasnt working they had me email documents to them and they printed them for me right away. I had the avocado toast and a latte every morning in the cafe and was very happy with it although it was a little expensive. Rooms were nice and comfortable.
Ronnie Coale
1 2 3 4 5
Super friendly people working. However, no room service, restaurant closed, and streaming TV channels did not work.



Edit: Restaurant was also closed in the morning too, so no breakfast. Couldn't even buy a yogurt.
Gretta Chilton
1 2 3 4 5
If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!



We just did the airport parking. It's like a few minutes to the airport. Worked very well. And the price was reasonable. The Marriott itself is a pretty standard courtyard. Staff was very nice.
Josh
1 2 3 4 5
Was really unhappy with the front of the staff and then the cleaning people walked into my room for the 3rd time in a row without so much as a single knock on the door!!! I stayed here seven or eight times and usually it's really great, but the front desk staff all stood around talking when I walked into the hotel and they continue to talk for 6 to 8 minutes while I stood there which may not sound like a lot of time but it is a lot of time when you're tired and standing at a front desk there were four people behind me before anyone came out. what's worse is we could all hear them having a personal conversation in the back room and when she lovely said hello for the third time they said we'll be out in just one minute. It did not make for a good ccheck in! Also they failed to respond to a message that my wife sent them on their Marriott Bonvoy app for 3 hours though they were clearly not busy when I arrived
Ramsey Oklah
1 2 3 4 5
Good representation of the standards you expect at the courtyard brand. Clean room with up-to-date amenities, friendly staff, and a great location for any needs. Only gripe was with arranging a pick up from the airport, but the ride back was smooth
VISWANATH Manjunath
1 2 3 4 5
Excellent business hotel, close to the airport. Quiet location, large rooms. Not much restaurant options.



If on business highly recommend
Nagaraj Yedathore
1 2 3 4 5
Awesome hotel close to SJC, 101, located in business area, with an army of very friendly staff. The restaurant serves a basic set of food and drinks. The rooms are pretty spacious and room service is good. The broadband was kind of shaky despite complaint which was readily attended.
Vishal Arhatia
1 2 3 4 5
Very average hotel. Lift is very slow. No breakfast. Rooms are small too. Not worth the price.
Angel Osoria
1 2 3 4 5
Clean and modernized. No continental breakfast served but a Starbucks with limited options on the property.

Pool is small along with the rooms.

Ample parking and a three minute ride from SJ Airport.
jay heady
1 2 3 4 5
We just did the airport parking. It's like a few minutes to the airport. Worked very well. And the price was reasonable. The Marriott itself is a pretty standard courtyard. Staff was very nice.
Tammy Hollis
1 2 3 4 5
We were in San Jose for the Natty. The hotel met our humble needs. The staff members were cordial and very helpful. The location is convenient to the airport as a shuttle is available to pick you up and drop you off.
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