Clean rooms....We had an issue when we checked in and the lady that checked us in was very rude and started to argue with us and told us to take our business else where. Didn't catch her name. After coming down that morning and specking with Tiffany at front desk she was pleasant and very helpful.
The staff is friendly and helpful. The food bar is limited but good. The Halls were frankly dirty but the room was clean and comfortable.
Stayed here after our flight home was delayed. The staff at the hotel were very friendly. The rooms were nice and clean and their shuttle bus driver was great! He drove us to a restaurant nearby and picked us up too. They made our unexpected stay pleasant.
Overall average hotel. Bed was comfortable. Room nice size. Had a safe. No towel bars in bathroom. Hallways needed a little cleaning, aging hotel. Breakfast was your normal waffle, eggs, instant oatmeal, nothing to write home about.
I wish I could put 0 stars because the service that my family received was awful. American airlines put us in for 2 rooms 5 guests with each room having 2 queen beds. 5 miles away from airport. Took forever to get picked up from the airport the hotel shuttle service said the driver is pulling right up. Three calls later each between 30 minutes and the desk stated 20 minutes and the shuttle will be there... almost 2 hours until the shuttle arrived. Got to the hotel, 2 rooms each had just one bed. Thank goodness they were able to correct the mistake. Flight left next day at midnight. We got kicked out of our rooms at noon.... no signs or notices given to guests when check out is. The only sign that's posted is at the front desk on the side of the wall that you don't even look at. Found a dead Cockroach between the doors on the elevator shaft, mold on the ceiling in the shower in one of the rooms.