I used this parking lot last weekend (Aug/24~25). There is Progressive Snapshot device in my vehicle which measures fast acceleration, hard brakes, driving time and driving distance. Basically, all vehicle histories are recorded in the app. When I got my car back, I found that Valet Connections had driven my car over 30 mins and applied total 7 hard brakes. This may affect my insurance score. I can't believe what they have done on my car. I wonder they did some experiments with my car.
This was my 1st time trying outtheValet Connections service. I must say that it was a fairly easy and Affordable parking option compared to my usual parking structure. The drivers were super nice and accommodating. I found out that they also have a V.I.P. Program which I'll be signing up for in the near future. GREAT JOB Valet Connections!
You getting what you paying for, if you complain that it's take long time to get shuttle , you can always park you car right at airport but you will pay 3 times more for what people offer here. For me it's a great place to park if you on a budget. The only suggestion I have it's to get little better shuttle more suitable for airport rides, instead of regular van
Best rates in the area. A bit further out but the shuttle service is excellent. I park here every time I fly out of Detroit and recommend it to all of my friends and family
Made a reservation online for their place down the street from them, guess they own that too, when I got there, the lot was full and directed me to go to Valet Connection, they give you a shuttle ride to the airport, and also offer car detailing services for when your gone, wish I would of know that before hand, but maybe next time. The staff were very friendly and welcoming, and took good care of my car, was a little worried about that last part before I dropped my car off, just because I've heard of horror stories from people, not from this place but in general about off site airport parking.