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ValAir Valet Parking

ValAir Valet Parking

Unavailable
1 2 3 4 5
Average
(27 reviews)
1.2 miles from CVG
579 Petersburg Road, Hebron, KY, US

Available Parking Types

N/A

Shuttle Every

15 min

Shuttle Time

3 min

Overview

3.2
Average
1 2 3 4 5
(Based on 27 reviews)

First-Class Offers At Cincinnati Airport - We Have The Best Cincinnati Airport Parking Options For You. Click the aforementioned link to search and compare great deals.

Available Parking Types: Uncovered Valet Parking Shuttle Service: On-Demand, 24/7 Shuttle Time: 4 minutes

Find a Great Deal at ValAir Cincinnati Airport Parking CVG

Before driving to an airport and starting a trip, every passenger should find and book a secure parking spot in advance — and we’re here to help you do that! If you’re flying out of Cincinnati/Northern Kentucky International Airport, you can choose from an array of public parking options on and off-site. On-site Cincinnati International Airport Parking offers several options, including valet and economy parking. On the other hand, there are off-airport parking lots that provide competitive rates, great services, and free airport shuttles.

ValAir Airport Parking is one of the off-site parking facilities located close to the airport terminal building, and it’s suitable for both long and short-term parking services. Keep reading the article to discover their discounted parking rates and other valuable parking information.

CVG Parking Coupons

Use the ValAir Cincinnati Airport Parking promo code CVG319 at the checkout to save up to $5!

ValAir Airport Parking CVG provides a very convenient parking service only 1.5 miles away from the airport terminals, right off exit 4A I-275. It’s accessible 24/7 and offers professional valet parking — so, instead of circling a parking garage and wasting precious time, one of the attendants will park your car and direct you to your shuttle bus. Aside from valet service, ValAir Parking CVG offers car washes, oil changes, and repairs at additional cost. Accessible parking spaces are also available to any passenger with a disabled parking permit. Since the car parking area doesn’t have covered parking spots, it’s ideal for oversized vehicles, too.

After leaving the vehicle, use a free shuttle service that takes up to 5 minutes to reach the terminal. The courtesy shuttle buses run 24/7 and are available on-demand. When you get back to CVG, call ValAir CVG Airport Parking at 859-689-7891, and a shuttle will pick you up curbside.

Parking Rates

To find the cheapest vehicle parking space within a few minutes, use ParkingAccess.com as soon as you book your flight and make a long-term parking reservation in advance. Thanks to pre-booking, you can get an online discount and lower the standard parking prices. Cincinnati Airport parking coupons also reduce the costs, so feel free to use them!

ValAir Cincinnati Airport Parking rates are competitive and suitable for both short and extended stays. The hourly parking rate of $2 applies during the first 5 hours, and then you pay the daily parking price, which is $12 per day. The day parking cost includes shuttle transportation services.

Our reservation process lets you book a spot in ValAir Cincinnati overnight parking structure safely and quickly. All major credit cards are accepted, and our booking system is very simple. Avoid sold-out situations and high drive-up rates — ParkingAccess.com will help you find the most affordable outside parking lot at and near any airport around the globe.

Additional parking garages and lots: Thrifty Parking CVG Allright Airport Parking Cincinnati Hilton CVG Airport Parking Quality Inn & Suites CVG Parking

Location

Get Direction
Address
579 Petersburg Road, Hebron, KY, US
Google Map
ValAir Valet Parking
1 2 3 4 5
Average
(27 reviews)
579 Petersburg Road, Hebron, KY, US

Amenities

Google Reviews

View All
3.2
Average
1 2 3 4 5
(Based on 27 reviews)
Tracey Moore
1 2 3 4 5
How can you possibly express gratitude deeply enough when someone goes out of their way to help with No stake in the game? I was told that, after hours, we could return a rental car but would then go to ValAir to catch a shuttle to the airport. I called ValAir and spoke with Cathy, the owner. Some of the information given by the rental car company was not completely true during Covid, so she said "I'll get in my car and go over there to see exactly what is true right now". She then called me within 10 minutes with details and instructions AND gave me her cell phone number if we had any issues on the morning of early drop off. THAT is Customer Service at its finest...actually HUMANITY at its finest, especially during these tough times. Any company owned by someone with that kind of heart is top-notch!
Maria Apolinar
1 2 3 4 5
I will be honest and say I was a bit nervous after reading some of the reviews on here. However, I was fortunate enough to have a great experience. I opted to have my car detailed why away and it exceeded my expectations. We were picked up from the airport in a van and the driver was personable. The only downfall I had was that the folks at the counter didn’t communicate with me very well but I had no hiccups and have no reason not to give 5 stars. Very satisfied!
Janis
1 2 3 4 5
2 stars because the Valets and Rhonda were so nice. First time using ValAir and was so disappointed. The drop off went great. I felt confident someone would be waiting for me when I returned. My flight returned- I waited in 36deg weather with flip flops and a light jacket for 40 min after texting as indicated on the receipt although I was assured they would be waiting for me, and calling 3x. After I finally reached someone, they assured me the van was on its way but I had to call again. They didn’t know what happened and the owner wanted to blame it on Airplane Mode on my phone which doesn’t work since I also called and never use Airplane mode. I turn my phone off.



Here is the kicker! I drive away after getting a $10 disc for standing in the cold only to realize they had not put my key in the car (they assured me they had before I left) Pulled off the highway searched my car, circled back after not getting a response via phone about my key. When I arrive no one is around- finally an employee comes back and asks another employee who pulls my key out of her pocket. Now it is 1.5 hours since my plane landed.



They have offered to refund my fees which is totally appropriate. Their system is archaic. Pretty sure they had not allotted for the time change and they do not have enough employees or communication tools to do their job. FastPark had 4 vans come and go while I stood there and everyone of them asked me if I was waiting for their service. Think I will try the overachiever across the street!
Stephanie Irwin
1 2 3 4 5
Update - i think the owners response and the overall reviews for this service speak to their attention to being “right” vs providing a great experience for their customers. I would have been happy with a 20 dollar coupon to come back and try them again. The only focus was on “we are right and you are wrong.” I hope they learn from this and the bad reviews they receive from their customers.



This is a company that values feeling “100% right” vs making any attempt to address customer experience issues. We left a car in their care including the interior to be cleaned, and when we picked it up 5 days later the heating and cooling dashboard controls completely stopped working and our car was blowing 80 degree heat at max speed. The owner claims she was 100% sure it was not their fault even though she acknowledged she was not the individual who cleaned our car nor did she observe them doing so. Therefore, the basis for her absolute certainty was very unclear. Our dealership stated that they had never seen something like this happen “spontaneously” with our car model and year. Not once did she acknowledge something could have gone wrong here nor made any offer (not even a coupon off a future visit) in order to try to make the situation right. We are lucky that we can afford the 600 dollars in charges she refused to make any amount of dispensation towards (in addition to the premium price of the cleaning which was not done well). I hope a less fortunate customer is not left in our shoes. Based on other responses I have seen to poor ratings, I’m sure there will be a detailed response that she was in the absolute right which is evidence of the core issue. I didn’t want to waste my time and energy posting this but I do want to prevent any future customer from visiting this business and having the exasperating experience of dealing with this ownership team.
Marybeth Camp
1 2 3 4 5
Horrible. Left us at the airport for 30 minutes at 1:00am. Had to call. They had our return flight listed for the wrong day. Unorganized and then charged me full price! Will NEVER use this parking service again which is sad because they used to be great.
Dwight Hicks
1 2 3 4 5
You can't make up this stuff.I called the night before driving in at 5 am for a 7am flight. I turned into the lot and saw a shuttle boarding. I parked the car and the driver asked if I was going to the airport. After answering yes, I was told to drop my keys in the drop box and climb aboard. My wife and I were assigned in loaed our luggage onto the shuttle, while I dropped my keys in the drop box while being watched by the driver.The shuttle was pulled over by law enforcement enroute to the airport. The driver after returning to the van asked me if I was returning a rental car. The shuttle was for Enterprise Rental Car customers and I would need to be taken back to move my car to ValAir Parking. After the attendant at Enterprise informed me and the shuttle driver that there were no keys in the drop box, my wife's cooler head took over. She handed me her extra set of keys, told me to properly park the car, and ask the attendant if she could leave her name and number for when the keys showed up. ValAir explained parking options, shuttled us to and from the airport. The ValAir attendant on leaving gave me an old man discount. A rocky start to my Jamaica trip but never worried about my car
Steph Jenkins
1 2 3 4 5
[additional comment following owner response: this is a great example and reinforcement of my experience - it is a customer’s right to follow up on a service issue at a provider. Following up on the issue and also being clear that they were losing a customer and any referral business is feedback any customer would provide in this situation. It goes without saying that her feedback is one sided and not accurate]



this is a company that only values "being right" vs. making it right. our car was damaged in the care of their valet lot (with someone in our car cleaning it) and the owner made no effort to remedy the situation, even in the smallest way, from a customer service or retention perspective. No grasp of customer experience issues and their implications of on the long-term viability of a business.
Stephanie Irwin
1 2 3 4 5
This is a company that values feeling “100% right” vs making any attempt to address customer experience issues. We left a car in their care including the interior to be cleaned, and when we picked it up 5 days later the heating and cooling dashboard controls completely stopped working and our car was blowing 80 degree heat at max speed. The owner claims she was 100% sure it was not their fault even though she acknowledged she was not the individual who cleaned our car nor did she observe them doing so. Therefore, the basis for her absolute certainty was very unclear. Our dealership stated that they had never seen something like this happen “spontaneously” with our car model and year. Not once did she acknowledge something could have gone wrong here nor made any offer (not even a coupon off a future visit) in order to try to make the situation right. We are lucky that we can afford the 600 dollars in charges she refused to make any amount of dispensation towards (in addition to the premium price of the cleaning which was not done well). I hope a less fortunate customer is not left in our shoes. Based on other responses I have seen to poor ratings, I’m sure there will be a detailed response that she was in the absolute right which is evidence of the core issue. I didn’t want to waste my time and energy posting this but I do want to prevent any future customer from visiting this business and having the exasperating experience of dealing with this ownership team.
Thomas Poe
1 2 3 4 5
If I wasn’t writing this to years ago I would’ve given them five stars but their service has gone downhill so badly, I cannot give them any more than two. Place they have stage the wrong car when I got to the airport. And in January when we got snow, they only had one employee covering all of these flights that were flying in after the snow. The manager should have stayed over instead of that one poor man freezing to death trying to transport people as well as stage cars. I am wondering if ownership has changed as it’s unusual to see someone going from being the best to worse then airport fast park. I would give them a zero .
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