While on my way to Florida from Pennsylvania with my boyfriend, we blew a tire in Virginia on the way to the hotel. We ended up getting to the hotel at 6am, and because we left at 11:30am, they prorated our room. The woman at the front desk (I didn’t catch her name), was very nice and welcoming. Around 8am I went downstairs for breakfast and was immediately greeted by Sabrina, who was the morning shift for the front desk. She was very nice, very friendly, and even complimented my shoes lol. As someone that has worked in the hospitality profession, I can fully attest that the employees at this hotel are top tier. The breakfast was expected for the hotel; bagels, waffle press, muffins, etc. I opted for a bagel, which was fresh and delicious, and the coffee is always good. The room had an odd smell, but honestly, I’ve never been to hotel that didn’t. The room itself, sinks, shower, etc. were all very clean. I saw a few reviews regarding cockroaches, after I had already booked the room, so I kept an eye open, but didn’t see any. I even brought up some bakery items for when my boyfriend woke up, and there wasn’t a single roach in sight. Our experience was very good, and I’d recommend it.
Price online said roughly 70 dollars and I got there, the price was crossed out and I was charged 99$. Had to get my room changed at 2am because there was roaches in my room on the first floor. (I have pictures but can not attach them to this review for some reason) Was not offered reimbursement or refund, but it was disgusting, and there were dead ones in the room also. Stains on the bed. Room reeked of cigarettes and marijuana. Would not come here again. The only reason why I put two stars is most of the staff was relatively nice and not rude.
All the rooms smelled very moldy. I'm guessing because of the lack of fans in bathrooms. Looks redone but definitely an older place. Staff is great and wonderful from front desk to cleaning people but the first room we had the tub was too rusty and worn to bathe baby so we switched rooms with some adult family members. Breakfast standard. *** I wouldn't suggest walking over to gas station after dark, lots of wonderers up to no good hanging around. Location isn't great unless you wanna eat at a cracker barrel. Family members said pool was nice.
Close to I-85, clean, staff was friendly & courteous, and the room was a decent price. It’s a good layover hotel. Snacks were available at the front desk. Breakfast was standard for Choice Hotels. There’s an Cramer Barrel Old Country store and a Exxon Gas Station that sells fried chicken next to the hotel. Warning a lot of restaurants refused to deliver there? You make your own opinion on that!
Was not the same as it looks online rooms are so outdated everything and mold and mildew smell need to replace curtains new paint job with accent wall but had the paint all on other wall! Used a family discount and found out it really wasn't a discount. They had roaches inside the room and outside and toilet runs all night was supposed to get refund never got it. So the front desk girl lied to my face. Sent email and no response please do not stay there . Also looks like people working if you know what I mean. Was wondering why everyone was in the lobby cause that's probably the best place to be. Gonna try to call Corporate will update how that goes.