Quality Inn Richmond Airport

Had a great time there. Very friendly staff. Great customer service. Very clean room and the housekeepers were also excellent. What ever I needed it was provided. Will most definitely stay there again.

Enjoyed my stay! Friendly staff! Great breakfast! Centrally located by shops and many eateries.

It's not a five-star hotel obviously, but it's better than a three-star experience. My room (109) was clean and comfortable, the property is clean and safe, the staff is friendly and always available. There is a 7-Eleven right in the front of the parking lot and there are other eating options within easy walking distance, including Waffle House and Burger King. I stayed there for a week and had no problems at all and I would stay there again. I will warn though, that the bathroom is small. I was traveling alone so it wasn't an issue at all but I definitely noticed.



*Update*

My second stay was also great. I booked a room last-minute after a storm knocked our power out. Room 134 was clean, everything in good repair and the beds were very comfortable. All they had left was 2 doubles. I LOVE their pillows and how fresh and clean the bedding feels AND smells. I can't help but wonder if the horrible reviews are fake...

my flight was canceled so I was looking for a decent place to sleep an extra night near the airport. I was a little nervous but when I tell you the rooms are clean and the bed is more comfortable than a 5 star hotel, I’m not lying. I’m actually in shock. I have no complaints and I want to take the bed with me. the only thing I’d say is that there are no elevators so if you’re disabled heads up! thanks again!

It was cool but the bathroom is never clean, and the shower is always dirty. The 1st time I stayed there in April the coffee in the lobby was YEARS expired, meaning it was expired years ago. There was no waffles due to them not wanting to make any, and that was terrible.

They were all helpful and friendly. The place is nice and clean. The rooms are spacious and comfortable. They also have good breakfast.

Good for a quick layover or a comfortable stay/vacation!!

I am a nurse Intern and stayed at this hotel. Where do I start I have stayed in quite a few hotels while quarantining after working on a unit. THIS hotel is by far my NUMBER 1 pick. Not only was my room clean and spotless, the housekeeper was finishing the last touches to my room she didn't know I was coming up and to see the detail she was taking even when someone was watching and she didn't know made me so happy about my stay. She was so polite and diligent with the cleaning. THERE IS NOTHING BETTER THAN SLEEPING AND SMELLING BLECH ON YOUR COMFORTOR "the power of clean". and the bed, tv, the space of the room was 100% perfect. the best sleep I had had in ANY room. Now lets talk about Ms. Brenda She was truly a Godsent. She checked me in even though I was a little early. She gave me a complimentary room for my service for the night after I have abruptly fell asleep sitting on the couch waiting for my room.(had a rough shift) Even if she had not done that, I would still say the same thing in my review. There is nothing worse than being away from your family but she you can be comfortable where you lay your head even if for a day or 9 hours. NOTHING is easier on your heart when it shows up this way. Thankyou to the staff and I will be staying again 1st choice.

This is the best budget hotel close to the Richmond Airport. They got me out of pinch when my third part booking site fumbled my reservation at another hotel close to the airport. After a snow storm layover in Denver and finally arriving in Richmond, my check in process was seamless and quick. Ben at the front desk cheered me up. Great staff, location, and price point.

I have been to top resorts in other countries and didn't even get the personalized and friendly service/attentiveness that I got here. The rooms were clean...the TV channels were good. The staff was so nice and pleasant. This is a good place to stay for the money. Spending 100's of dollars to stay in a hotel is ridiculous, these days and most times the customer service socks and the high end places have moldy rooms. I did not experience issues here. I will stay here again.

It's so much better then staying under Wyndham rewards.

Nice and neat hotel that doesn't break bank.

Stayed last night. Close to airport, good location, VERY CLEAN, comfortable bed. Everything felt nice. Gentleman who works nights shift last night, very nice and kind. Very helpful. Will definitely stay here again.

I’m not sure what some of these old bad reviews are but my first time here for a quick visit it’s close to the airport the rooms are very clean, bed sheets are fine,AC works great. Please see my attached video and see for yourself. Thanks for the quality stay.

Stopped here on out way to Outer Banks with my family and it was much nicer than I expected for the price. Front desk staff were very friendly and the room was nice and clean. Bedding smelled fresh. They offer grab bags for breakfast at the front desk which I prefer to buffet style personally. The shower in our room needs resurfaced but worked fine. Remote was a little hard to use but we figured it out. Other than that it was a surprisingly stay.

Everyone at the facility is amazing!!! At a time I was faced with a lot of stressful situations, having a clean and safe place to stay meant the world to me. Thank you!!!!

Hotel was clean. It's a little outdated needing upgrades. But we were pleased with the accomodations

The room was clean and quiet. I am very sensitive to bad odors and the room did not have any bad odors. So based on my three top criteria, cleanliness, noise and odor free, all good.

Great hotel! Nice beds and a good breakfast! Soft pillows nice TV has microwave and mini fridge!

Clean rooms, friendly staff, coffee makers, microwaves, and fridge in room. Continental breakfast. If it had a fitness center I'd give it 5 stars. But for $80 a night. Not bad for a clean quiet room around a good location to do things.

Check in was easy and the staff was very nice. We were able to pay to park there and get a shuttle to the airport.

Every time i come to richmond, I check in to this hotel and I’m never disappointed. The rooms are always clean and I never have an issue with checking in. They remodel a year ago and the hotel looks better. they don’t have an elevator but they do ask if you prefer to be on the first or second floor.

Loved it. Everybody is nice there

Stayed here with a good friend and it was late so last minute but very easy to book, decent room and got some rest. ☺️ Just kidding didn't sleep a wink. Kidding again it was a fine hotel and reasonably priced for the day and last minute reservation. If you're in the area I would recommend staying there.

An older motel, renovated, and while not top of the line, was decent for the $. Check in staff very friendly and efficient. She was experienced enough not to tell me my room number out loud for all to hear, but indicated was on my key folder.



Breakfast decent with fresh fruit and yogurt, along with the regular breads and waffles.

They just finished renovations when we got there, so there were some minor things that I didn't like. They were still repainting some of the chairs in the lobby and the railings in the stairwell, and they didn't have an elevator for guests to use for big luggage or for bigger guests that aren't able to take the stairs. There was no elevator at all. But overall, I had a GREAT weekend at this hotel!! The housekeeping staff was great and very thorough with their cleaning, the staff always welcomed us with a smile and positive attitude, the continental breakfast was surprisingly very good, yet basic but also very satisfying. I would just suggest getting an elevator to accommodate all of your guests and also to expand your parking lot.

So I happened to need to stay the night for an early morning flight without realizing that it was the weekend of the Richmond Marathon. That said; everything was booked completely full everywhere I checked. I stop at this hotel which was also booked and could not be more impressed with the extra mile the management went in order to find a room to accommodate my wife, my son and myself. I will spare the details but will say I'm certain I would not have gotten a room anywhere remotely near the airport had I not came by this hotel. Thank you again for going above and beyond.

Wonderful lady at the front desk, staff was outstanding.. A great experience, breakfast was awesome. Hope to see the same staff, when we.visit again. God bless them.

For the price, I can’t complain much. Our night at the hotel was good, although not exceptional. The room was kind of clean (kind of in we found a hair of two in the bed but everything else was a above 2* hotel grade cleanness.) Our king size bed was okay and the room was good.



The staff working over there is great.

Very nice and accommodating. Comfy beds, good tv selections. Great shuttle service.

A great find! I swear, people will leave bad reviews about anything. The staff was quite kind and accommodating, room was very nice and perfectly clean. The layout was convenient too. This felt like a great deal for the price, from the TV and comfy pillows down to the lovely green bed cover and big fridge. I enjoyed the healthy breakfast too- cereal, yogurt, juice, waffles, oatmeal, some fruit. I loved it. Ended up adding another night to my stay.

One of the very few hotels in the area that will accept customers at late hours to check in weather it's after checkout hours or not and you don't have to pay extra because of that I believe they stand out and already convenient thank you for being there when I need it you guys the most!!

Clean hotel smells like freshness and remodeling the entire 2nd floor then 1st floor. Manager Ms. Brenda is awesome, Housekeeper Angelia awesome & Mickey in Maintenance is very kind. You will love it also.

We stayed twice within two weeks (bookending an Alaskan tour). I had three requirements: a free 24 hour airport shuttle, free breakfast, and proximity to the Link light rail. (Although we could see a portion of the airport from our window, we heard very little noise.) In addition to clean and comfortable rooms, the staff was considerate and helpful. Examples: during our 1st stay, as we left before the breakfast room opened, we were given breakfast bags for the airport (a 1st, in my experience). Upon return, the desk clerk did my online check-in and printed a boarding pass (Alaska Air is in the process of eliminating paper passes -- no longer routinely available via kiosk). An added hotel bonus: as the airport had a Link rail station, the airport shuttle offered easy access. Another bonus: the hotel is steps near food locations. We enjoyed our stay and would book again.

I stay there a lot very nice staff and over all nice property to stay, also for the location of the property is awesome for the price.

The hotel is small but intimate. The front desk personnel were very nice and friendly and offered assistance to make my stay very pleasant. Since the hotel doesn't offer breakfast because of the pandemic, there are several places where food and drinks are available to purchase.

Nice hotel for the price. Staff was friendly and attentive. The manager Miss Brenda is a blessing and will work to ensure your stay is to your satisfaction. Thank you!

Friendly staff, clean rooms, fast service, convenient location, very affordable! It’s always scary making reservations in a new area because you never know what you may get however, I can tell you, book here and you won’t be disappointed. I was so pleased by this location, on the next stop of my trip, I booked another Quality Inn. BOTH were excellent. The ONLY negative is there was no elevator, but don’t worry there’s only two floors 🙂