Park 'N Go

Park 'N Go

$5.99 / day
1 2 3 4 5
Excellent
1.0 miles from RIC
5701 Audubon Dr., Sandston, VA, US

Overview

4.5
Excellent

Find a Great Deal for Park 'N Go at Richmond Airport

Address
5701 Audubon Dr., Sandston, VA, US
Google Map
Park 'N Go
1 2 3 4 5
Excellent
5701 Audubon Dr., Sandston, VA, US

Amenities

  • Online Reservations
  • Luggage Assistance
  • 24-Hour Access
  • Long Term
  • Short Term
  • Coupon
  • Off Airport

Google Reviews

4.5
Excellent
1 2 3 4 5
(Based on 153 reviews)
michael benoit
1 2 3 4 5
Irritated. Charged me twice for same service. The person who charged me, who noticed it when I was checking out, did nothing to fix it, and continued to charge me. Said she would let the manager know. Nobody called. I called on the weekend the person said call back during the week when the manager is in. So I did, I got the manager, asked for a credit for the extra service, which was fulfilled. I then asked to move the charge for entire stay from one card, to another. They said they would get back to me. They have not. My windshield broke while parked there which probably wasn’t the fault of the company, but it was washed by them so it’s possible. The manager said they would look into video surveillance. I have not heard back. I just called again. I was told to call back when the manager was in because it’s the weekend. I keep calling. This company is not calling me. That is not good customer service. Period.

I use this company quite a bit. I am normally happy, however if this is how things work when problems occur then maybe I might change my position.
Howard Waxman
1 2 3 4 5
Friendly staff, well-lit parking and very convenient. Worked well with my truck and antennas vice parking in the garage at the airport. A short wait at the terminal to be picked up but not objectionable.
Diana Portwood
1 2 3 4 5
I love this place! I've used this parking several times in the past few years. They're on time, professional and efficient. Pre pay and save $$. They accommodate my large truck, no problem. Last time I flew in I had a lot of condensation on the inside of my windshield and they gave me a partial roll of paper towels at the booth, along with the usual bottle of water! 💯
Otto Payonzeck
1 2 3 4 5
Good service, nice people, fast way to airport without lugging your bag
Terri Woolridge
1 2 3 4 5
Convenient can pay online cheaper then the conventional parking at the airport.
Kathryn Hodson
1 2 3 4 5
Park ‘n Go offers the best parking deals and service at the Richmond airport! I have been using them for several years now and always have had exceptional service. Even though they are off the airport grounds, it takes only minutes to board and be transported to and from the airport. I have never had to wait more than 5 minutes for them to pick me up at the airport; in fact, they are usually waiting when I exit the terminal. Their drivers are always helpful and courteous. When I arrive after dark, they take me to my car last so they have time to help me get my bags loaded in my vehicle and make sure that, as a woman traveling alone, I get into my car safely. I can’t say enough good things about Park ‘n Go!
A Google User
1 2 3 4 5
Park ‘n Go offers the best parking deals and service at the Richmond airport! I have been using them for several years now and always have had exceptional service. Even though they are off the airport grounds, it takes only minutes to board and be transported to and from the airport. I have never had to wait more than 5 minutes for them to pick me up at the airport; in fact, they are usually waiting when I exit the terminal. Their drivers are always helpful and courteous. When I arrive after dark, they take me to my car last so they have time to help me get my bags loaded in my vehicle and make sure that, as a woman traveling alone, I get into my car safely. I can’t say enough good things about Park ‘n Go!
Nikki T.
1 2 3 4 5
Awesome driver. Arrived at the terminal 2 miles in 6 minutes. He picked me up at my vehicle, handled my luggage on and off the shuttle. He gave detailed instructions on how to get transportation back to the lot upon my return. I may never fly out of DCA Washington Regan ever again. ParkNGo great value for the money.
A Google User
1 2 3 4 5
Awesome driver. Arrived at the terminal 2 miles in 6 minutes. He picked me up at my vehicle, handled my luggage on and off the shuttle. He gave detailed instructions on how to get transportation back to the lot upon my return. I may never fly out of DCA Washington Regan ever again. ParkNGo great value for the money.
b trainum
1 2 3 4 5
We always have 5 star service from here. So helpful with luggage and super quick to get us to the terminal. We love Park 'N Go at RIC
A Google User
1 2 3 4 5
We always have 5 star service from here. So helpful with luggage and super quick to get us to the terminal. We love Park 'N Go at RIC
Sheryl Johnson
1 2 3 4 5
I love the fact that my car was in a secure place for the week and for a very reasonable price
A Google User
1 2 3 4 5
I love the fact that my car was in a secure place for the week and for a very reasonable price
A Google User
1 2 3 4 5
Absolutely superior performance! Reasonable pricing, top-notch customer service, and expeditious pick-up/drop-off. Will use every time I have the chance!!!
Alan R
1 2 3 4 5
Absolutely superior performance! Reasonable pricing, top-notch customer service, and expeditious pick-up/drop-off. Will use every time I have the chance!!!
Janek Nikicicz
1 2 3 4 5
Great people, always friendly. Never have to wait long for the shuttle. Reasonably priced.
Bill Beasley
1 2 3 4 5
I have been using this service for at least 10 years now with excellent service, until today. It seems they now have 2 pickup points at the terminal. We watched 4 full buses pass us by today as they all stopped at the 1st pickup point and breezed past at the second stop. Very frustrating and led me to believe this service is poorly managed. Next time I’ll use Lyft/Uber or anything but there service
Roger Young
1 2 3 4 5
The drivers were very personable, and the staff was friendly, helpful, and accommodating for our first time utilizing their services. We will definitely be return customers.
Roger Young
1 2 3 4 5
The drivers were very personable, and the staff was friendly, helpful, and accommodating for our first time utilizing their services. We will definitely be return customers.
Rebecca
1 2 3 4 5
It’s stupid how cheap and convenient this place is. We usually wait one or two minutes (tops) for a ride to or from the airport. Drivers are super nice guys, don’t park at Richmond, park here.
Carrie Warrick
1 2 3 4 5
Will not park there again, called twice from the airport phone when I got back from my trip, no answer, called twice again from my cell phone outside, still no answer! Fifth time calling, finally got an answer, twenty minutes later. Cheapest isn’t always the best.
Arun Kumar
1 2 3 4 5
Sorry that was a typo. By accident i clicked on the review as it popped up on google search. I am happy with your service, making it 5 stars.
Geoff Fitch
1 2 3 4 5
Inexpensive parking, in an access-controlled fenced lot. Even had good parking for my truck. I always thought that it would be slower to park here versus the airport parking areas. Not so. The buses pretty much follow you to your space...or are there within a minute on the lot. These folks are so on point that sometimes I feel like I don't get my luggage out of the car fast enough and the van is waiting on me, which is a good thing, I think.



Getting picked up when you arrive back is breeze, just call them when you land and deplane. They give you a card when you initially park, so hand that to the van driver, and they know exactly where to take you to your car.



Unless you're a traveler who is always late getting to the airport, or has a car that you need to park in the deck and out of the weather, this is the best choice for parking.
Rick Meadows
1 2 3 4 5
I travel a good bit so after hearing the commercials saying 4.50 per day for reservations in advance I thought I woyluld give it a try.

Went online to book and even filled out the new rewards card. Thought I had done all I needed and put my credit card in. Thought everything was fine.

Got back from my trip and was charged 45.76 for 7 days. I asked about the rate and was told 6 a day and he said I had paid a reservation fee.

Total for 7 days was 56.00. Attendant was less than helpful and didn’t explain anything. I guess I was taking his time. Don’t see the advantage over the airport lot. At least the airport lot is lighted well and you feel safe there.

Will not use Park NGO again. Bad experience.
Rachael Welch
1 2 3 4 5
They are friendly and quick and easy to get to and from the airport. Less expensive than airport parking lot. I’ve used them a few times.
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