It’s stupid how cheap and convenient this place is. We usually wait one or two minutes (tops) for a ride to or from the airport. Drivers are super nice guys, don’t park at Richmond, park here.
Will not park there again, called twice from the airport phone when I got back from my trip, no answer, called twice again from my cell phone outside, still no answer! Fifth time calling, finally got an answer, twenty minutes later. Cheapest isn’t always the best.
Sorry that was a typo. By accident i clicked on the review as it popped up on google search. I am happy with your service, making it 5 stars.
Inexpensive parking, in an access-controlled fenced lot. Even had good parking for my truck. I always thought that it would be slower to park here versus the airport parking areas. Not so. The buses pretty much follow you to your space...or are there within a minute on the lot. These folks are so on point that sometimes I feel like I don't get my luggage out of the car fast enough and the van is waiting on me, which is a good thing, I think.
Getting picked up when you arrive back is breeze, just call them when you land and deplane. They give you a card when you initially park, so hand that to the van driver, and they know exactly where to take you to your car.
Unless you're a traveler who is always late getting to the airport, or has a car that you need to park in the deck and out of the weather, this is the best choice for parking.
I travel a good bit so after hearing the commercials saying 4.50 per day for reservations in advance I thought I woyluld give it a try.
Went online to book and even filled out the new rewards card. Thought I had done all I needed and put my credit card in. Thought everything was fine.
Got back from my trip and was charged 45.76 for 7 days. I asked about the rate and was told 6 a day and he said I had paid a reservation fee.
Total for 7 days was 56.00. Attendant was less than helpful and didn’t explain anything. I guess I was taking his time. Don’t see the advantage over the airport lot. At least the airport lot is lighted well and you feel safe there.
Will not use Park NGO again. Bad experience.
They are friendly and quick and easy to get to and from the airport. Less expensive than airport parking lot. I’ve used them a few times.