Park & Zoom

Park & Zoom

$9.95 / day
1 2 3 4 5
Good
0 miles from AUS
9518 Hotel Dr., Austin, TX, US

Overview

4.3

Book Discount Park & Zoom parking near Austin International Airport

Do you have any early morning flight and looking for an airport hotel with free parking? Check out these

An excellent choice for parking near the Austin Airport when you are looking for covered / valet parking under $10 per day is Park & Zoom. They get you to the airport the fastest of any service and will return you quickly to your car after a long trip. Oh and they also help with luggage!

Address
9518 Hotel Dr., Austin, TX, US
Google Map
Park & Zoom
1 2 3 4 5
Good
9518 Hotel Dr., Austin, TX, US

Amenities

Google Reviews

4.3
Good
1 2 3 4 5
(Based on 240 reviews)
Kevin Sauer
1 2 3 4 5
Extremely convenient airport parking for a good price. The shuttle to the terminal was fast and the driver was very courteous and helpful. Make sure you hold onto your card with your parking spot! I misplaced mine, but the shuttle driver managed to find our car for us on our return. I'll definitely be using Park and Zoom as my default airport parking option going forward.
Ginger Nguyen
1 2 3 4 5
I’ve parked here several times and I’ve received premium service every time. Quick check-in, covered safe parking, pickup by my parking spot, luggage support, fast return service from the airport right back to my car, cheaper than an Uber and free cold water bottle by the pay station. Had Drew as my driver tonight and he was super friendly, funny, courteous and was the cherry on top of the great service. Highly recommended.
Rose Barros
1 2 3 4 5
The best place to park under canopy prices reasonable. Easy axes to major highway.
Scott Naylor
1 2 3 4 5
Needs improvement in their promptness for picking up customers curb side as service was extremely slow and limited, radioing in 3 different valet numbers 4 separate times because they can't understand each other over the radios while sitting curb side for another 10+ minutes (could have driven to the facility in less time and dropped everyone off rather than jerking around wasting everyone's time on the bus with this premium service. Best of all as one customer who paid the extra for valet service didn't receive it as the staff didn't know how to drive a standard, so he had to go get his car himself) QR code didn't work on the receipt to pay in advance. I will not be a repeat customer, the minimal cost savings per day vs parking in the blue garages at ABIA was not worth the colossal waste of time.
Scott Naylor
1 2 3 4 5
Needs improvement in their promptness for picking up customers curb side as service was extremely slow and limited, radioing in 3 different valet numbers 4 separate times because they can't understand each other over the radios while sitting curb side for another 10+ minutes (could have driven to the facility in less time and dropped everyone off rather than jerking around wasting everyone's time on the bus with this premium service. Best of all as one customer who paid the extra for valet service didn't receive it as the staff didn't know how to drive a standard, so he had to go get his car himself) QR code didn't work on the receipt to pay in advance. I will not be a repeat customer, the minimal cost saving per day vs parking in the blue garages at ABIA was not worth the colossal waste of time.
Tom W
1 2 3 4 5
Have always had good experiences parking here. Fast and convenient.
formula racer33
1 2 3 4 5
Nice covered parking. Friendly staff. Fast service.
Luzvic Backstrom
1 2 3 4 5
My car is at Park and Zoom now and I must say that the experience as I dropped of my car was above and beyond. I have been very nervous to travel alone with my 8 month old baby. However, they made my airport experience A MILLION TIMES better with their Valet parking service. I arrived and the ladies welcomed me with a smile and they helped me get going. I put my baby and stuff down and I immediately had a Mini bus take me to the airport and the driver even helped me open my stroller. I read another review where someone shared that they had to wait in the mini bus for other people to be ready to go, but I saw someone who was not ready and the mini bus just left. This is a kid friendly place and I will leave my car with them moving forward. I’m very glad that I did my research and found them because I was beyond nervous with my previous experiences with AVÍA. Don’t get me wrong the airport parking is ok, but when you have baby awake windows, and NEED a good a reliable service this is the place to go to. I used the airport parking and other parking lots many times and this is been the best by far. I hope the return is as smooth as the arrival.



One piece of advice would be to reserve your spot online in advance as the parking lot was full when I arrived. I just pulled my reservation number and it was all great. Thanks for your 5 star service.
Sophi Liana
1 2 3 4 5
Mr.Franklin was very helpful and went above and beyond! Definitely parking here again! Wish I could’ve given him a tip but I didn’t have any cash.
Scott Beatty
1 2 3 4 5
Better to use abia economy parking. Shuttles aren't frequent and are too eager to slowly load people that aren't ready.
Ellen Deckinga
1 2 3 4 5
They were amazing! I walked out of baggage claim and the bus arrived. It was raining in Austin on the day of my arrival. I had ordered a full car wash. They called and talked to me about it and that it just wasn't possible. When I arrived the car was washed and vacuumed. It was awesome!
Phi Dang
1 2 3 4 5
It's expensive $11 Plus tax & fee (whatever fees I don't know) ABIA $10/day, and do have to wait for shuttle, covered parking too; park&zoom drivers are very nice but you have to wait a bit too long due to short staffs. NO, I never park at park & zoom again.



$11 still too high than other parking lot around - thank you for reply.
Federico Portalupi
1 2 3 4 5
Hello, I am Fed owner of Artbyfed, local artist here in Austin- but I don’t many many years In the business world.



I need to recognize James from Park&Zoom at Austin airport - I just got home and have never used park and zoom before and if all your drivers are like him this will be the most successful company I’ve seen from a customer service experience stand point.



7.45Pm @bergstrom International and James was the driver of vehicle T11803.



I just felt the need to recognize his light humor ( great tomato dad joke btw)



His willingness to help- he felt bad for not helping somebody load bags into their car.. what!? Who does that now a days !?? He’s AmaiZing. Also he stopped again and asked permission to go help.



Then he did the same with my bags-



What a guy!!!



If anybody sees this review, please recognize him accordingly! That’s operating with the most integrity possible.



Hope I get to see him again when I park with y’all-
Honorio Soto
1 2 3 4 5
Great parking location, the shuttles are convenient and the drivers are courteous.
T C
1 2 3 4 5
Great service, they were really polite and prompt to take us to the terminal, no bad vibes here all good bives🙂
William Kolkhorst
1 2 3 4 5
What could possibly justify a five star rating for a parking lot? They get all the basic stuff right, and they're very courteous and helpful. Recommended!
Payal Shukla
1 2 3 4 5
Wish they would do drop off/pick up at the South Terminal but they are always efficient and their buses are clean and comfortable
Bam Brown
1 2 3 4 5
Austin's Park and Zoom was very easy and the prices are lower than the normal.parking. The shuttles are constantly making rounds. They pick you up from and they take you right to your vehicle when you return.
Laura Whitmyre
1 2 3 4 5
Easy to get to, Prompt friendly transport to and from ABA. Be sure and look for the 10% discount coupon online.
Karina Diaz
1 2 3 4 5
This was the second time we used them and they did an outstanding job, in a rush we left our car keys in one of their shuttles and didn't realize it until we arrived at our destination miles away, once I let them know they got back to me right away and had them waiting for us upon our return!! Orlando did a really great job of having everything organized and kudos to our drop off driver for turning them in right away.
Chocolate Wonder
1 2 3 4 5
I haven't the best experiences using park and ride services from a hotel , so I Decided to try out a 24 hour lot.when I signed up for the club online it stated that my first reservation would be free.the day I checked out I was charged $65 .The staff was not very helpful or professional. I've never been so embarrassed in my life .But I was too tired to argue. I will NEVER park here again .
Kevin S.
1 2 3 4 5
Don’t park here if you need to fly out of south terminal. They can’t drive you there. You’ll have to wait at the main terminal for another bus, in our case in this had ton happen in the cold rain. There is long term parking at south terminal for same price. I wish they had told us this before hand so we could have parked in better location without getting wet.
R Lawson
1 2 3 4 5
Easy, breezy parking experience. The arrival was way better than the departure. I was initially concerned as a shuttle drove past as soon as I stepped out of the baggage claim area and located the pick up area. Luckily, there was another one right there. Marissa was at the curb basically waiting for me. She helped me with my bag and we waited the requisite amount of time (maybe 3 minutes) before we left for the lot. She pulled right up to my car and even put my bag into my trunk. She is fabulous - warm, pleasant and informative - just the type of employee one should have in customer service.



I am only taking off one star for the driver that took me to the terminal. Since this was my first time, I had no idea where the drop off point was. He drove all the way to the end and said Southwest Airlines. Nope, I was flying American. He said that *I* should have said something. How am I to know? He really should have asked me the airline I was flying. And then to get snarky with me? Unacceptable.



Thankfully, Marissa more than made up of for the initial bad experience. Without her, I probably would have gone to one of the many other parking lots in the area. But, I will return.
john dismukes
1 2 3 4 5
Regular lots were full but they were actually cheaper than regular lots - $11 per day and covered. They also give reminder cards but still took a pic of my parking spot number
Mauricio Trevino
1 2 3 4 5
I genarlly park at Park and Zoom, normally very good experience until last time. in my last visit i hired them to wash my car . when i got back i found a big sctrach on my door. when i reported the incidenet , they confirmed that they drove my car , bu the assistanat manager told me that i had to filed under my insurance. that they were not liable.

i was positive that this was not right so i ask to talk to the general maanger. they told me that he was going to give me a call. after waithing more than a week no call, when i call the general manager he told me that there was nothing they can do. he said that when i signed for the required services i also signed a waiver for damages in my car.

I really think that is not right and they are abusing consumers.
Mauricio Trevino
1 2 3 4 5
I genarlly park at Park and Zoom, normally very good experience until last time. in my last visit i hired them to wash my car . when i got back i found a big sctrach on my door. when i reported the incidenet , they confirmed that they drove my car , bu the assistanat manager told me that i had to filed under my insurance. that they were not liable.

i was positive that this was not right so i ask to talk to the general maanger. they told me that he was going to give me a call. after waithing more than a week no call, when i call the general manager he told me that there was nothing they can do. he said that when i signed for the required services i also signed a waiver for damages in my car.

I really think that is not right and they are abusing consumers.
zachary moreno
1 2 3 4 5
Love it great staff and very convenient. Makes it easier to keep track of your receipts for business purposes. Just sign up for there online account. You will be able to scan the barcode from your phone browser to let you in. Whenever your ready to exit just scan that same barcode out and they will bill the credit card on file.



The only con is they don’t have an official app yet.
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