I flew out of Jax for a week and parked the surf van home with them. I couldn't of been happier with the level of respect they showed me and my property. When I flew in, I texted the card I was given and moments later I was in the van. I think the entire process from landing to being in my vehicle was around twenty minutes. And they put air in my tire. They provided stellar customer service.
Yeah my f350 was in 4x4 low with the hubs locked on the pavement which destroys the transmission. So not only was my truck unlocked sitting by the entrance while I was away on business but...
they were using my 75,000 truck to pull out the cars that got suck on their muddy lot. And to add the cherry on the cake they charged me a extra full day for 3 hours of parking. If you have a nice car or truck don’t leave it with foreigners because you won’t know what condition it will be when you get back or what the hell they did with it when you were gone. Missing 1/16 of a tank of Diesel
There are parking and transportation to Port service, they did what they were supposed to do , kept our vehicle safe and were there any reasonable time to pick us up from the port.
The lady that greeted us tried to swindle us for more money. I showed her the receipt and she had a hard time accepting that we paid online. She asked me for a different receipt staying that there were more fees. I showed her that there are airport fees charged. Finally she accepted that we paid through travel car but made us late getting to the airport and making it flight by mere seconds. It took 30 mins to get to the truck parked and then shuttle to the airport. When we returned they tried to give me the wrong vehicle. I had to climb through the passengers side to get in the drivers seat because they parked another vehicle so close to mine. Never again.
Great off-site parking! Fast check in, fast shuttle (both to and from), inexpensive & very nice people running it. 👍🏻