Long-Term Parking - Charlotte-Douglas Int'l Airport

Nice airport, today was very crowded but easy to get to your gates. A lot of restaurants, stores and bars. There is a market with different restaurants that is pretty cool. The airport is beautiful and clean compared to other cities.

Was flying through Charlotte Airport for the very first time today, but must say that my first impressions were very good. Really nice airport, nice looking main terminal and it us also pretty well organized and easy to navigate through it.

Not a bad airport..I like the set up and it's laid out nice. They have lots of food options tho not many chain restaurants which usually do have better prices. I appreciate that they have a lot of directories thru out that help you know the options and how to navigate the airport. It is a bigger airport so definitely give yourself a little time to get to your gate.

Charlotte Airport : Ohh gosh



Crowded crowed crowded all the time….. Zero planning when it was designed, passengers are literally hit each other when they are trying to Catch their flights. Runway are also some time lined up with planes IN and OUT of the Airport.



The plaza near entrance of E terminal are new nicely designed.



During my last few layover to this Airport I did see some expansion as departure area actually making bigger and wider which is in positive side. About the Airport.

Car rental across the walkway are new and nicely well organised. impressive.

This airport was incredibly busy. The terminal seating is extremely limited compared to the size of the planes and it is very very crowded all the time. The bathrooms are clean and there's plenty of places to get snacks and eat. All of the staff is very courteous and professional.

Boy oh boy! This place has outgrown itself . As soon as I got in I saw big crowds and construction. It may have to do with time of the day and the day. I am here on Sunday around 2pm. Big lines to the bathrooms that are too small. I should have used it at the Admirals Club but it has a funky smell so I left. Bathroom at the airport has bags with trash piled up. I heard one of the airport employees say that they are understaffed . They have interesting murals that I enjoyed. The airport is under construction and the TSA is very very slow , as in one minute plus per checking on a bag . My recommendation: bring a snack so you only need to buy water, allow a bit of extra time , around 2 hrs before domestic flight or so. Once again it maybe a single occurrence. And yes self - check out “place item” scale did not work , just bring what you need :-) and hope that it will be faster than it is for me . I am here on time and I got here about 1hr 45 mins prior to my flight. I just didn’t line up to buy anything to avoid crowds. Safe and happy traveling !

We had excellent experience during our lay over time at this airport . American Airlines had promotion Programme where we participated won something too …. Great customer service by Starbucks sales ladies as she understood our urgency and delivered our order early . we enjoy hot coffee latte before boarding American Airlines

Excellent place with easy access. We enjoyed the family room with a bunch of snacks. Staff was friendly and excited for us to use the family room. The USO was right in the middle.of the airport on second level. The convenience and wonderful spread of snacks, bagels, and drinks made our family feel very special. In my view thus is the model location and bravo to Charlotte and North Carolina for stepping up and providing our military community VIP treatment. BRAVO to USO, their staff, and Charlotte Airport.

Great airport. We were stopping over here on our way from Tampa to Munich and we were surprised how close everything is. Our connecting time was 54 minutes and we were more than certain that we wouldn’t make it. Big surprise - connecting was no problem as everything is so close and nearby. The airport was a bit packed so be prepared for huge masses of people rushing through. If this doesn’t bother you, a great airport to be using for your travels.

If someone blindfolded you and walked you into the terminal, you'd swear you were in an Upscale mall. Loved it! And since I'm a foodie, definitely loved the food court and restaurant options. Two thumbs up to the gentleman at Carolina Pit BBQ for recommending the Chopped BBQ Chicken. It was Excellent!

One of the nicest airports I've been to. I had an 8 1/2 hour layover and it was great. Awesome places to eat with something for everyone! I sat in the white rocking chairs and watched people walking by and listened to this nice gentleman play the piano! It made a very long trip enjoyable!

Amazing Airport! If you get stuck here, be sure to look upstairs between the D and the lounges for the prayer chapel and wonderful rocking chairs. I even took a nap here and it was great! The American Express centurion lounge is amazing with wonderful staff. They had great food and because our flight was delayed allowed us to come in multiple times. We arrived at 8 AM for an 11 AM flight and family left at 6 PM. However, we found excellent eating choices in the plaza. I recommend going there.

It was my first time making a connecting flight through this air port. My mother had a wheel chair . 3/5/2021 We had a Jamaican fellow named Howard ( who I ran into on my way back through the following evening 3/6/2021) who took Mom around in her wheel chair. very personable and very nice fellow . We talked about Bob Marley ( I am a musician) seems like he enjoys what he does. It's said the quality of a business is only as good as the people who represent it. If everyone else is even half as good as Howard, this place should always get five stars. Please if you read this, please say hello to Howard for me. The drummer from Philadelphia and keep up the great work

The Charlotte airport is one of the busiest American Airlines hubs in the US. This airport is quite long, and unfortunately there are no good transportation systems besides moving walkways to get between terminals.



As always, the airport is packed. One of the nice things though is that they have many different food choices if you get hungry. For example, they have a main food hall right in the center of the terminal with several fast food chains. If you walk a little further down to terminal D, there’s another full fast food hall that also includes Shake Shack.



For those looking to relax and a lounge, there are two Minute Suites locations (one in the center of the airport by the main food court, one near terminal D). Both of these fill up quite fast, so it is very important to go there as soon as possible and get a quiet room to relax.



Right now, only one American Airlines lounge is open in terminal B. This is an extremely small lounge, and to get in, you have to wait in a line outside. The reason for this mass congestion is that the main lounge located between terminals D & C is currently under renovation. This lounge is the massive one that can easily seat several hundred people without feeling overcrowded.



Overall, I like this airport in terms of the amenities, but if there was someway to solve the congestion within the airport itself, that would make this even better.

Standard airport international airport. I would say fairly large has plenty restaurants, even gift shops. New stands your typical things that also has the express walkways inside that help you get to where you need to get to faster. Well lit decent decorations, large signs so you can find your gates. Everything seems to be in english. They even also have a shoe shine stand if that's what you need

This airport is under construction like every other one on earth. Unlike most it is still easy to navigate with adequate signs and information areas. One nice bonus is the information desk right next to the security checkpoint. Most important the bathrooms are kept clean and the staff are kind and helpful. The rocking chairs are also super comfortable and a nice touch.

Really nice and easy airport to go in and out of. I really love the estimates to reach all the different terminals that all the signs have.



The people working here are pretty nice and easy-going. The American Airlines desk here has trouble with organization and staffing. Since this is predominantly an AA airport, that's kind of disgusting.



Some shops open up here earlier than advertised. Definitely my top mid-sized American airport.

Charlotte Airport is a lovely airport although it is in a perpetual state of construction. Big airport and plenty of options for good food. Lots of lines here on a Saturday afternoon. My advice for flying in is to tell your ride to pick you up at the departures instead of arrivals... much less traffic at departures and much easier of an exit. I'll post an update when we leave Charlotte.

This report was incredibly busy. The terminal seating is extremely limited compared to the size of the planes and it is very very crowded all the time. The bathrooms are clean and there's plenty of places to get snacks and eat. All of the staff is very courteous and professional.

Charlotte Airport is one of the major Airports in USA. Ambiance is very good. Staff ensure that the place is good and maintain clean.

Staff response is good

Security checkin staff are polite and respectful

Airport has wide range of shops. It’s good place to buy different chocolates and duty free liquor is best buy option

Charlotte Douglas International Airport is a nice airport that serves its purpose well. While it may not have the same level of modernity and amenities as some other airports, it still offers a pleasant travel experience. The staff is friendly and helpful, and the airport is generally well-maintained.



The signage is clear, making it easy to navigate around the terminals. Although the dining and shopping options may be more limited compared to larger airports, there are still decent choices available to satisfy hunger or pick up last-minute essentials.



Overall, Charlotte Douglas International Airport provides a comfortable and efficient travel experience, making it a convenient gateway for air travel in the region.

Very easy to get around. Almost like a mall atmosphere with directions instead of telling you where the stores are also including where your gates and terminals are as well. No complaints. For a small short layover I was able to get something tasty to eat and drink and if I really wanted to I could have had any nice mixed drink or two. Bathrooms were easy to find and clean. I have no complaints.

Charlotte Airport is huge!! This airport is lovely, my only complaint is some of the airline staff could be a little friendlier. TSA was great and did their job with professionalism: The airport itself has so many restaurants, stores, nap pods, and many other things to explore. As a Dog Mama, I really loved the but relief rooms. Anyone looking to get a beer or glass of wine - no worries Charlotte Douglass International Airport has all your needs covered!! Download their app for map and other information regarding all your flight needs.

Very nice and small airport. I came back after 6 years. It’s changed a lot and the interior looks very rich, bright and pleasing. Almost like Dubai or something. A little congested but fine.

One of my favorite airport to fly into. Their terminals have so much space, it never feels crowded. I love the rocking chairs they have. They have the best variety of food spots to pick from. Their restrooms are always well maintained.

Possibly one of the airports I ever flew in that offers comfort and good food courts to passengers with long layovers. Between terminal B and C there’s a huge area where people can find rocking chairs and tables to sit while enjoying food. The downside here is the narrow halls for gates, it can get super crowded during rush hours, to a point you can barely walk without knocking people over.

The ambiance is excellent and always makes my layovers here more enjoyable. There are rocking chairs under a row of trees, rocking chairs on the 2nd floor of the atrium looking out the large windows, and live music (pianist).



I only pass through for layovers, so I cant speak to the security process. Gates are well labeled, and I appreciate the variety of shops.

Cool airport. Looks like a bid shopping mall lol. Very spacious, and very well organized and maintained.



Lots of shops and restaurants to choose from. Most of the stores open up around 6 am.



There is a USO for the military folks!



We were there for a connecting flight to Jacksonville, Florida. We had to walk from terminal C to A, and it didn’t take more than 10 minutes.

Love to fly and see different airports. Charlotte easy and comfortable to get to and thru. Many different eating and shopping venues to help in your travel needs.

Very nice airport that is local to me but infrequently visited. Of the times I’ve been here, I’ve been impressed with the wide variety of food options and retail stores. There are many designer stores as well. It’s like a mall inside of an airport.



The restrooms are clean and well maintained.



If you’ve never been here, just a heads up that it’s a big airport. Lots of walking required from concourse to concourse. As is always the case with travel, wear not just comfortable clothes but also comfy shoes.

Despite being a crowded airport the flow of traffic is very smooth. It has a couple of good food stalls and the rest rooms are well maintained and clean.

I enjoyed the rocking chairs line up in the Atrium, its comfortable and I managed to get some much needed shut eye

One of the nicest and smoothest running airports you'll visit. There's more than a variety of restaurants, bars and entertainment. As most airports prices are inflated as far as shopping goes. The signage is easy to follow and get from terminal to terminal.

This airport is the greatest one I have ever stepped foot in. The sheer amount of restaurants and stores rivals that of the largest in the nation, while still having a deep commitment to customer service. Every member of security and the flight team were some of the most wonderful people I have ever met. The waiting areas were luxurious and comfortable. I would live here permanently if I could. My experience here has forever changed me and made me a better man. Every time I fly, I will fly from this airport.

Even though I've actually arrived and left from Charlotte, I've had multiple layovers here, and it's one of my favorite airports to be forced to spend a layover at. There are many of food options and rotating art displays in the Atrium, the central area of the airport, along with a long row of comfortable rocking rockers. I think this airport is more charming than others, and I adore the original artwork that is shown in each terminal. There isn't another airport I would prefer be forced to spend a stopover at, though I can't comment to the accessibility of the public transportation system or navigating security.

This review is coming from someone who had a 9 hour layover here, so I got to know a lot about this airport. It’s a really beautiful airport honestly, I love the trees and natural lighting that were incorporated in this airport. It’s very peaceful if you need to relax, or if you need to sleep. This airport is good for that too with there minute suites located in the central part of the airport. The airport has some nice food, and friendly people. Not a bad place for a long layover.

Love this airport! Much less hectic then Atlanta and Seattle. Do a bit of construction, but it's not bad. And traffic flows smoothly. TSA moved fast. Was able to go outside and get fresh air on my layover.

Short trip here. Airport seemed warm to me but it could have been from all the construction going on. Got through the airport ok. A little confusing coming back through to leave. Hard to navigate to the upper floor to get to departures. But overall not too bad. Avis customer service was spot on. Nice people overall.

Airport is so nice and big. It is an international airport. American airlines runs large number of flights from here. Airport is so crowded and the airport is very clean and good. American Airlines runs the small flights which has seating of approximately 50 the flight is conjusted and it have to be improved. Airport has shopping, restaurants, coffee shops, starbucks, dunkin, bars and soon. Airport has many gates so we have to check the gate number on the display to check correct gate number where will be depature/arrival of flight. Because sometimes gate numbers will be changed by airlines. Airport has wifi but it have to be improved. Washrooms are very neat and clean. Large space and chairs for sitting.

I've been here for a layover to Nashville. This airport is one of the finest airports of 🇺🇸. There's a wide range of food options here. Efficiency and cleanliness is of high standards. A lot of signboards all over the airport makes it pretty ease to move around.

Charlotte Douglas International Airport stands out as one of the finest airports in the United States, not only because it’s the third busiest but also due to its exceptional organization and cleanliness. This airport sets a high standard for travel experiences, making it a place where you can actually look forward to a layover.



One of the airport’s most commendable aspects is its wide array of dining and shopping options. Whether you’re in the mood for a quick snack, a hearty meal, or some last-minute shopping, Charlotte Douglas offers a variety of choices to suit every need and taste. The selection is diverse, featuring both local flavors and international favorites, ensuring that every traveler can find something to enjoy.



Adding to the airport’s charm and comfort are the distinctive white rocking chairs scattered throughout the terminals. These rocking chairs are not just seating; they’re a nod to Southern hospitality and a unique feature that sets Charlotte Douglas apart. They offer a cozy spot for relaxation and people-watching, turning a simple layover into a pleasant break in your journey.



The efficiency and cleanliness of the airport also deserve high praise. Despite its bustling nature, the airport maintains a sense of calm and order, with clear signage and helpful staff ensuring a smooth flow of passengers. The cleanliness is impeccable, contributing to an overall atmosphere of comfort and ease.



In conclusion, a layover at Charlotte Douglas International Airport is never a burden but rather a welcome part of the travel experience. The combination of excellent facilities, great dining and shopping, and those iconic rocking chairs make it a place where time flies by in the most enjoyable way. I never mind a layover in Charlotte, and I’m always impressed by the consistent quality of the experience here.

The airport is really nice in terms of food options. The restrooms are very clean and well maintained. Only problem is that space is very less in front of the gates. Most of the people were sitting on the floor. Not enough charging points. Requires a bit of face lift.

Charlotte’s airport is a sprawling affair with plenty of ground to cover if you’re connecting between flights. It’s a few decades behind on design but newer parts of the structure make for a nice “reveal” if you are traveling through one of them. From old school sconce lights to boring 1990s tile on the floor, this place is stuck in a variety of eras and you’ll see some of that in my photos. The American club is a highlight for sure and seems reasonably updated and kept, despite how busy it is!



A jaunt from any gate to any other should take under 15 minutes in 90%+ of cases.



Of course the facility acts as a hub for American so you’re likely to come through here at some point if you travel with this airline. A bit of the delightfully modern end of terminal D is included in my photo set. Will upload more from the other areas next time I visit.



Why 5 stars? The airport seamlessly achieves what it sets out to achieve and without much fuss. It’s not a glowing review, but I’ve seen much worse and left lower rankings accordingly. Maybe it’s no stunner but it’s also no slouch.

The piano player gives an unexpected and pleasant atmosphere upon your arrival! Trees and rocking chairs are nice touches. Lots of food options and clean bathrooms. Easy to get from one terminal to another.

By far one of the cleanest, quickest and seamless airport services and facilities. I arrived and departed from Charlotte Douglas Airport twice in the last 5 days and the experience was nothing short of seamless and efficient (although there’s massive construction going on and the entire layoff is changed currently). The airport is spotlessly spic and span, the stores are quick to check in and move out and the lines at security as well as ticket counters is quick and professional. All in all a good airport.

Really nice airport.

Lots of signs with helpful information like how long your walk is to each section. Lots of food options available during your wait. Airport staff is friendly and helpful. There is also some shopping available. The terminals are easy to navigate and not confusing. Lots of flights going in and out of this airport. Not a bad airport for a layover.

Airport expansion construction underway but still a great airport to travel through. It has tons of convenient upgrades to make your travel smooth and comfortable. My favorite is the large gate area seats that are super comfortable and have built-in wireless charging on the armrests and 110 outlets underneath. No need to search for a charging station for your devices.

What a great airport — easy with all the necessities covered. Can’t tell you how many times I have gotten to an airport super early with no food or beverages. I got in at 7am to a beautiful sunrise and kicked back with a toasted bagel and a cup of coffee and a rocking chair.

Charlotte airport is a shining example of efficient and enjoyable air travel. From the moment you step inside, you're greeted by a clean, modern, and well-designed terminal that makes navigating through the airport a breeze. The facility's impressive layout ensures minimal walking distances and clearly marked signage, making it stress-free even for first-time travelers.



The airport's commitment to passenger comfort and convenience is evident throughout. The array of dining options is remarkable, catering to a wide range of tastes and dietary preferences. Whether you're craving a quick bite or a sit-down meal, the diverse selection of eateries ensures there's something for everyone. Moreover, the shopping choices are equally impressive, offering an enticing variety of retail outlets for travelers to explore.



Its dedication to customer service is truly commendable. The staff is consistently friendly, helpful, and approachable, making the entire experience more pleasant. Security procedures are managed efficiently, with a focus on maintaining both safety and passenger convenience. The airport's commitment to cleanliness and hygiene is also noteworthy, contributing to an overall sense of well-being.



Transportation options to and from the airport are abundant, ensuring that getting to your final destination is seamless. Whether it's the well-organized rental car facilities, convenient ride-sharing services, or the efficient public transportation connections, the airport ensures that travelers have plenty of choices.



In conclusion, the combination of efficient design, extensive amenities, and top-notch customer service create an exceptional travel experience. From the moment you arrive to the moment you depart, the airport's positive atmosphere and commitment to passenger satisfaction make it a standout choice for air travel.