Charlotte Airport is a lovely airport although it is in a perpetual state of construction. Big airport and plenty of options for good food. Lots of lines here on a Saturday afternoon. My advice for flying in is to tell your ride to pick you up at the departures instead of arrivals... much less traffic at departures and much easier of an exit. I'll post an update when we leave Charlotte.
This airport is the greatest one I have ever stepped foot in. The sheer amount of restaurants and stores rivals that of the largest in the nation, while still having a deep commitment to customer service. Every member of security and the flight team were some of the most wonderful people I have ever met. The waiting areas were luxurious and comfortable. I would live here permanently if I could. My experience here has forever changed me and made me a better man. Every time I fly, I will fly from this airport.
This review is coming from someone who had a 9 hour layover here, so I got to know a lot about this airport. It’s a really beautiful airport honestly, I love the trees and natural lighting that were incorporated in this airport. It’s very peaceful if you need to relax, or if you need to sleep. This airport is good for that too with there minute suites located in the central part of the airport. The airport has some nice food, and friendly people. Not a bad place for a long layover.
Very easy to get around. Almost like a mall atmosphere with directions instead of telling you where the stores are also including where your gates and terminals are as well. No complaints. For a small short layover I was able to get something tasty to eat and drink and if I really wanted to I could have had any nice mixed drink or two. Bathrooms were easy to find and clean. I have no complaints.
Excellent place with easy access. We enjoyed the family room with a bunch of snacks. Staff was friendly and excited for us to use the family room. The USO was right in the middle.of the airport on second level. The convenience and wonderful spread of snacks, bagels, and drinks made our family feel very special. In my view thus is the model location and bravo to Charlotte and North Carolina for stepping up and providing our military community VIP treatment. BRAVO to USO, their staff, and Charlotte Airport.
Great airport. We were stopping over here on our way from Tampa to Munich and we were surprised how close everything is. Our connecting time was 54 minutes and we were more than certain that we wouldn’t make it. Big surprise - connecting was no problem as everything is so close and nearby. The airport was a bit packed so be prepared for huge masses of people rushing through. If this doesn’t bother you, a great airport to be using for your travels.
If someone blindfolded you and walked you into the terminal, you'd swear you were in an Upscale mall. Loved it! And since I'm a foodie, definitely loved the food court and restaurant options. Two thumbs up to the gentleman at Carolina Pit BBQ for recommending the Chopped BBQ Chicken. It was Excellent!
One of the nicest airports I've been to. I had an 8 1/2 hour layover and it was great. Awesome places to eat with something for everyone! I sat in the white rocking chairs and watched people walking by and listened to this nice gentleman play the piano! It made a very long trip enjoyable!
Amazing Airport! If you get stuck here, be sure to look upstairs between the D and the lounges for the prayer chapel and wonderful rocking chairs. I even took a nap here and it was great! The American Express centurion lounge is amazing with wonderful staff. They had great food and because our flight was delayed allowed us to come in multiple times. We arrived at 8 AM for an 11 AM flight and family left at 6 PM. However, we found excellent eating choices in the plaza. I recommend going there.
It was my first time making a connecting flight through this air port. My mother had a wheel chair . 3/5/2021 We had a Jamaican fellow named Howard ( who I ran into on my way back through the following evening 3/6/2021) who took Mom around in her wheel chair. very personable and very nice fellow . We talked about Bob Marley ( I am a musician) seems like he enjoys what he does. It's said the quality of a business is only as good as the people who represent it. If everyone else is even half as good as Howard, this place should always get five stars. Please if you read this, please say hello to Howard for me. The drummer from Philadelphia and keep up the great work
The Charlotte airport is one of the busiest American Airlines hubs in the US. This airport is quite long, and unfortunately there are no good transportation systems besides moving walkways to get between terminals.
As always, the airport is packed. One of the nice things though is that they have many different food choices if you get hungry. For example, they have a main food hall right in the center of the terminal with several fast food chains. If you walk a little further down to terminal D, there’s another full fast food hall that also includes Shake Shack.
For those looking to relax and a lounge, there are two Minute Suites locations (one in the center of the airport by the main food court, one near terminal D). Both of these fill up quite fast, so it is very important to go there as soon as possible and get a quiet room to relax.
Right now, only one American Airlines lounge is open in terminal B. This is an extremely small lounge, and to get in, you have to wait in a line outside. The reason for this mass congestion is that the main lounge located between terminals D & C is currently under renovation. This lounge is the massive one that can easily seat several hundred people without feeling overcrowded.
Overall, I like this airport in terms of the amenities, but if there was someway to solve the congestion within the airport itself, that would make this even better.