5151 S. Howell Ave., Milwaukee, WI, USA
These people take good care of our vehicle when we're out of town. Quick pick up and drop off to the airport.
I used to love this place but over the past few years it has gotten disappointing. The customer service is not something to rave about and the employees seems to be confused on the policies and procedures for coupons. This past weekend I had a Labor Day coupon and on the coupon says "must present at the time of drop off" I did this. It is also posted in the office. When I dropped my car off the guy refused to take it and said since I am picking up my car before 8 he can't take the coupons right now. I pointed to the sign and asked him to staple it to my receipt. He insisted that is not how it works. I reluctantly put the coupon away. Now when I picked up my car I assumed something was going to get messed up and they weren't going to take my coupon. And that is exactly what happened. They were rude and refused to accept my coupon. I tried explaining what happened and the man interrupted me and just said "call management" I will never park again. I recommend if you do park there bring your own stapler and staple that coupon for them cause they don't seem to know how or they are desperate for the money and try to talk you out using it cause of policies and procedures.
Exec Park does a fantastic job!! I have been parking there for over 25 years and have nothing but wonderful experiences!!
Very Nice Easy place to park. Wonderful Folks!!!! Will go back Again!
I made a reservation over the phone which is the only way with this company. They gave me no confirmation number. When I showed up they didn't have my name on the handwritten yellow notepad they use for reservation. The rather rude employee, asked me who I made my reservation with, and since like a good planner I made the reservation over a month ago I didn't remember. So he dictanted that he didn't believe me and wouldn't let me park. I went next door to fastpark who was super helpful even without a reservation. Use these guys at your own risk, and when you call for a reservation make sure you take detail notes on the person that you talk to, because that is apparently how they handle reservation confirmation.