Hotel is in need of a makeover. I expected better of a Crowne Plaza. Lot of noise in the hallways at night. Grateful it was only one night.
Location is convenient to the airport; however, options for food are limited in the immediate area. Arrived late in the evening and was told by the staff - the lobby "Starbucks" would be open in the morning - unfortunately it was closed during my stay. The hilighted pros are the rooms were clean, comfortable firm beds with nice large pillows. Linens were soft and offered a nice weight when under the blankets eg. - not too thin or too heavy. The in room climate controls provided immediate results.
I have stayed here a few times now and the televisions almost never work. They require vaccinated people to wear a mask in shared spaces and there is no complimentary breakfast. Hotel receptionist was very pleasant but the hotel is very sub par
Second visit in last two months and this visit did not live up to my first except for awesome shuttle service to and from. Our room had heat on when we arrived and it was very stuffing. A/C did not work well at all do warm all night. TV was also on and would not shut off without pulling the power plug. Beds were good but lack if good working A/C lowered my score 1-2 notches.
We stayed overnight Saturday and it was packed. They had a dance competition going on. The rooms were clean and comfy, but the kids running through the hall all night being loud got on my last nerves! I had to deal with the noise all day and night!
I attended the UWM hand therapy conference, which is held there each May. The facility is always so clean and fresh. Impeccable service throughout the conference. They were very creative in maintaining proper safety with social distancing. I had a wonderful experience. Thank you so much!
Super clean, up to date technology, well appointed rooms comfy bed "room" area is separated from the living "room" by the bathroom by being between them. Both "rooms" have a TV and desk
Clean place, easy access to interstate and Airport. Efficient staff
Very nice hotel! They have a restaurant, Starbucks, and all kinds of stuff! Great for families and people passing through. Rooms are very beautiful and Christine at the front desk worked out a great price for me and my fiancé to get a room right away! I’ll definitely stay here again if we pass through! Christine is the best!! Everyone that works here greets you and they are very nice! Keep up the great work guys!! 10/10 stars haha
If I could give this place a 10/5 stars I would!! The lady in the front desk named Christine was really nice to book a lovely room for me and my fiancée right away! She worked out a great price for us. This is by far the best hotel I ever been in! The People are so friendly and polite and the rooms are so beautiful! Thank you Christine for being #1! If I'm ever in the area again I'll be Definitely staying here!
Had no heat all night, although we had maintenance here already who had to clean the really dirty filter and even then I froze all night. We were told they had breakfast, what they didn't mention is that it's not complimentary, only Star Bucks! I wouldn't even give this place 1 star. BRING AN EXTRA BLANKET! This is frost from the inside of my room...
Clean comfortable room, very nice staff, overall very pleased.
Great place to stay and park. No brainer
Room i booked wasnt available. Even tho as i am staying here the website says only two rooms left. What a joke. The whole top floor is closed off. If it wasnt for the internet it would get one star and i would have checked out. No microwave in rooms either.
Friendly staff. Bar and restaurant open. Grilled peppercorn steak sandwich was great. Bathroom very small in the King Executive room.
Hotel is OK and I did not receive wake up call for Mexico trip. Missed my flight and whole flight was cancelled and it cost me over $800 and was stuck in Mexico without trip home. Hotel promised free night. I did not ask for it in writing and tried to collect and they would not honor it. Do not trust wake up call or promises to make it right.