We have stayed at the hotel for park and fly which is wonderul. Due to upcoming weather on the 9th, I tried to fly out a day early and the hotel allowed me to change to park only. To make a long story short, the flight was cancelled so the hotel was kind enough to return my reservation to park and fly for the night. The next morning I left to get my flight which was delayed; thus, missing my connection so I returned to the hotel for another night. The gentleman who works the front desk late night/early morning was wonderful. He was do patient when I called from the airport to provide an update so my room would not be given away (others were looking for a place to stay), welcoming, understanding, and when I returned back on Friday.
The only recommenation would be is to have the restaurant share the hours and details with the front desk staff. I was told on Friday the restaurant would be open for B/L/D. However, when I went down around 5:30 p.m. was told the chef did not come in and there would be no food service. The young woman at the front desk (not sure if the manager, was extrememly helpful in finding me place that would deliver.
We will be back!
Comfortable beds, nice rooms. Restaurant was quaint and busy. Enjoyed my stay! I will be back😊
Was here for a convention/conference the other day. Building was clean and seemed to be well-maintained. Had a bit of trouble finding the ATM, as the sign pointed us to its old location near the restrooms. It is now in the lobby. The young woman at the front desk was polite and helpful. From what we saw, the pool was a bit on the smaller side and fairly busy, but it seemed nice enough from our outside view. Was a pleasant experience for us overall.
Neat, clean, comfortable room. Across from MKE airport. Secure long term parking with overnight stay. Decent shuttle to/from airport. Limited on site restaurant hours and service. NOTE: avoid takeout from Jalapeno Loco down the block! We got sick. Ask at the desk for their recommendations.
Wish we had.
Front desk was put off by the fact that we did not make a reservation online and was very reluctant to book a room for us without it because it's doing it was "easier ". Other than that, it was just an okay experience. Convenience and closeness to the airport was key and that's what we got.
A very affordable and good price for the money hotel. You can tell it's not brand new and has had a decent renovation to it. The room we had smelled clean though you could tell it was a bit old though everything was very nice and exactly the way we expect it for the money we paid
I love the hospitality and the staff. An excellent place to bring large groups. I had an extended stay and they have even prioritized my group to get the upgrades 1st. They have started serving breakfast an hour early. They have awesome food. My selling point are the conference rooms perfect for any meeting or gathering I highly recommend the Oak Creek location 👌🏽 I love it!
I got off sight Airport parking through Four Points. It was the best experience I've had doing this. My wait for a shuttle was less than a minute and I loved that long term parking is a fenced in area. Very nice staff and drivers too.
Much better since became Four Points, Much more organized, GREAT customer service from EVERYONE. Front desk was great, one of the workers Derrick I believe his name was, he was very nice and helpful, he offered to help with our bags & we ordered Doordash he brought our order to the room instead of having to come downstairs to get our order. Just everything was perfect, the buffet was delicious. Very pleased & will return again.
I have used this location for cheap airport parking / shuttle several times now and it’s minutes from the airport and the shuttle drivers are always timely and friendly!
Bree, Melissa, Helena, and Holly were sooo friendly! 🤗 And just overall GOOD PEOPLE!😀👍👍
My family and I were AMAZED by how well we were treated, and how truly AWESOME Bree and Melissa were at taking care of our entire family!! It was like staying at your favorite relatives house, but BETTER!!
I would have given them 6 stars if I could!
Thanks again guys!! You ALL deserve a nice fat raise!!😀🤗👍❤️👍🤗😀
Great place to stay!!
Very clean and helpful friendly staff. The Fish Friday deal delicious Awesome!, best place to stay by Airport and great food
A little outdated and the rooms are not particularly sound proof, but the room itself (One King) was very comfortable. Room was clean upon arrival as well. For a short stay it was more than adequate. Also located near some food places (Final Approach is not to be missed!) accessible by both car and walking. Hotel lobby is nice, calm and clean. Shuttle takes less than 5 minutes from pickup to hotel and vice versa.
I was taken care of great by Alex at the bar for drinks and apps. I was unable to take a tour of the hotel due to renovations, however it was very nice in Cork & Clever. The bar area was a great spot that I could relax and watch the World Series w/my fiancé! Afterwards we walked around a bit to check out what the hotel had to offer instead of driving home...again the renovations made it hard to tell so we did not stay the night in a room. The pool looked huge though!
thank you for the upgrade. room was great. coffee machine and fridge was great to have. breakfast was not healthy. nothing for diabetic vegetarian. eggs were not cold and unappealing. and restaurant staff was rude, rude and all by herself. she said hash brown was one per person. it was cold as well. other than that, room was great. i was there for an event and that went smooth.
Though this hotel may not have all the bells and whistles as other hotels and there are amidst remodeling that didn't bother me any because this hotel had something so many hotels are lacking and that is hospitality. AMANDA was a absolute angel making this stay alot more then just a hotel visit from literally walking to show me where everything is when I asked where she could of just pointed it out. She had such a pleasant personality and her hospitality skills were something I noted right away. I wouldn't return for just the hotel itself but I'll return however due to the hospitality of its staff specifically amanda like I stated before. Good visit thus far! Thanks for everything Amanda!