Driver did not put my bag on the shuttle, reaching instead for bags of another couple - man and woman - even though I was a single woman at the front of the line at 11pm. When we got to my car at the lot, he also did not get up right away to get my bag, so I grabbed it myself. He exited the shuttle in front of me and did offer to put it in my car, which at that point I declined. He sort of lingered for a bit, I'd like to think, to be sure I got safely to my car, but it felt mostly waiting for a tip. Fine, I can handle my own carry on, but don't expect a tip for lack of service.
Amazing service!!!! It is worth every penny when I was traveling. So easy, just pull up with your reservation, they will tell you to pull in and find a spot. Just minutes after parking the shuttle pulls up behind you ready for you to board. Dont worry they will wait while you unload. Then its a fast and friendly ride to the airport. When you get back from your trip make sure you have your parking card they gave you, makes it super easy to find your car. When leaving the parking lot just make sure you have a the confirmation that you printed out when your purchased it online, makes it much faster when all you do is wana get home to relax. I would never use another service besides WallyPark, and once you try them, you will know why!!!! Great job WallyPark you gained a customer for life off one visit!
I JUST spoke with Alex. He was absolutely WONDERFUL!! I am giving you all 5 stars because he was so efficient and nice.
Better than surface parking at the airport. Get the valet parking and you can have your car ready and warm/cool for you when you get back from your trip.
Great service but entrance and exit process needs to get into this century. I had my Wally Card ready but had to get info out of my trunk to check in. Their computer could not locate by Wally Card or by my name. Checkout was also painfully slow.