Quality Suites Fort Myers - I-75

Nicole & Sandra greeted me as I arrive. Both were professionally dressed and smiling. When they saw that I would be bringing in softball equipment and a cooler, they, without me asking, upgraded me to a downstairs room instead of my original 2nd floor room (elevator was out-of service) so I wouldn't be dragging it up and down the stairs. The hotel had a hot breakfast buffet, and it's hours, 6a - 9a, were great for guests who either had an early game or flight.

Very nice and clean. Front desk service was stellar. Room was musty, but nice. Comfortable beds. Good breakfast options. Non-smoking but in the middle of the night the bathroom reeked of smoke - must have been from the vent and someone smoking in another room. The staff was very apologetic about it. Fortunately, this hotel doesn't have the ridiculous policy of not letting you stay if you live within 50 miles. After we booked a different place and confirmed by phone for a late arrival, we were turned away at midnight after a long day of moving. This place was a rescue for us!

We had alot of luggage. They didn't have an elevator. Other than that accessible to surrounding restaurants

My personal experience was awful I had communicated to them that I no longer wanted to stay there for two nights because the room that I had paid for did not look like the room in the pictures with the bathtub in the suite. So I called and canceled and it seem like there was no problems they had told me there were no further steps that need to be taken. I called booking.com and asked them why the hotel had been showing up as still confirmed on the app and they said it was because the hotel needed to cancel it on their end and approve of the cancellations so booking called them for me and quality inn told them that they had to charge me one night. I told them OK I will just say that one night because I do not want to pay for a cancellation fee of one night. They were very passive aggressive when I brought the over charge to their attention and they gave me my money back two days later when the manager was “back in the office“. I understand that there had to be a higher up to do the refund but I should not have been charged twice and there should not have been confusion on what I have communicated to them about just staying one night. They were very passive aggressive and didn’t seem apologetic About a huge mistake that should not have happened. It just really frustrates me that they do not honor their guests seeing how I had also simply asked to stay one hour longer than check out time and the person at the front desk told me that I couldn’t. Super rude workers and I would not recommend coming here and putting up with treatment like this. I really could care less about your 72 hour cancellation requirement when I literally canceled 10 minutes after I booked it because I was not paying for what I really wanted. Next time you guys should really tell me about that cancellation policy especially when you canceled it before I even said I wanted to cancel it. The conversation literally went “hey does the room that I paid for have a tub in the room like the pictures that I saw” and then the other person said “no that’s our presidential suite and that’s already booked for tonight and I just canceled yours is that OK” And I replied “yeah that’s fine I mean is there any further action that I need to take?” And the reply was NO. Soooooo I took that as NO CANCELATION FEE. You guys are actual jerks and I should have been compensated something. Your other manger even hit my speaker on the desk after telling me to leave it behind the counter while I walked up the stairs with my stuff because the elevator wasn’t working.

Hope you find a job you’re better at because customer service and management ain’t it

The Room looks loving !! I work at housekeeping in Texas this it my first time at this hotel and I surely plan to be back when I'm in Florida. Thanks to the housekeeper that love their job 🥰

While visiting friends we stayed here for a few days. The room was clean and comfortable, the sheets were incredibly soft! There are a lot of electrical outlets at bedside tables, as well as desk space, and plenty of places to store my suitcases off the floor. Our room on the first floor was rather dark, the lighting was dim, but better in the very clean bathroom. The pool was open and clean, just small with little shade. The breakfast was disappointing, but this is probably due to the current COVID restrictions. Breakfast ends at 9 am. The lobby and breakfast area are clean and comfortable, There are many restaurants nearby, and this hotel is close to the airport.

Madison at the front desk was welcoming and very helpful! The rooms are huge and spotless. The free breakfast was fantastic and hot. Thanks!

I stayed here a couple years ago, so perhaps things have improved... All other hotels were sold out in a 30-mile radius, so I had to stay here.

Upon check in, I was asked to sign their standard "No Smoking" policy. As I was handed the paperwork, it was further explained to me that their policy was not limited to only tobacco cigarettes, but it also included marijuana and crack.

I gave pause, they had to be kidding with those specifics. They assured me they weren't, to which I commented "obviously you've had some issues here if you have to spell those specifics out". Reply? "Yep".

Not wanting to stay somewhere that necessitated a "no smoking crack" policy, but didn't have any other option, I barricaded myself in my room for the night, which absolutely REEKED of pot. I guess someone before me didn't get the no smoking memo.

Silver lining: at least the room didn't reek of crack.

Not the worst hotel I've ever been to but its pretty close. DO YOU WANT TO STAY AT A HOTEL THAT'S PRETTY CLOSE TO WORST???

I didn't thinks so. Elevators don't work, tv in my room didn't work. The entrance on the side is closed and morning staff is completely out of mind. THIS PLACE IS COMPLETELY MISMANAGED!!!

Aged hotel. No usb ports, TV on the wall about the size of an average computer monitor, like 20 inches. VERY low water pressure. Simply no reason to go there again.

This hotel does not provide a shuttle to the airport which goes with its room rates.Throughout the night doors in the corridor were slamming, and dogs were barking.

The air conditioning at night had to be turned off as the air smelled like rotten eggs and the bathroom lavatory had only a trickle

This hotel is excellent! We will definitely stay here again. Every staff member was super friendly, especially Heather at the front desk. If we had a want or need, it was taken care of asap. Wonderful place!!

Our stay there was excellent, the staff was very courteous and couldn't do enough for us, starting at the front desk to housekeeping. The hotel itself was very clean and comfortable. We will stay there again. We highly recommend this place.

My stay was excellent at quality suites. The staff is great.

Looks like a great place to stay but man they gave us a really hard time

Horrible customer service, refused my pay card that I have been using for over a year. Don't stay there.

Comfortable, clean room and friendly service at front desk

I stayed here many times before, Kimberly was always here providing superb customer service. I don't write many reviews but I'm in sales and I really appreciate great service. She's always smiling with great, professional attitude and call you by your name and you can tell she cares!!! The hotel is very clean a d organized. Great place to stay!!!

I paid for the presidential suite and the TV did not work the entire time and the front desk agent could not get it to work and said she put in a work order but that was not fixed during my stay period also I was put on the do not rent list yet they had no reason as to why . I do know that the gentleman I came with was loud and obnoxious when leaving but I had nothing to do with that and I apologized for it and I stayed in my room and caused no issues. These shower had a black curly hair in it the spa turned on in the middle of the night the bed was uncomfortable and the daytime manager was extremely rude I also prefer my staff to know how to do their job

Clean and good price.

The rooms are clean the breakfast is hot and the staff is very friendly. The only gripe I would have is the water pressure in the shower was very very low

The rooms are clean the breakfast is hot and the staff is very friendly. The only gripe I would have is the water pressure in the shower was very very low

Great rooms excellent service superb hospitality

The place was awesome the staff was amazing great service very attentive the rooms beautiful and comfortable

Stayed one night, had to unplug the clock radio because of feedback, was a nice room size for what I needed and the bed was comfortable

Rooms are very small. Bed is poor quality and SOFT. No elevator so you have to carry everything up stairs. EVERYTHING is cheap EXCEPT the price.

Staying here for a month. Beautiful hotel, and our room was very clean. The staff was very friendly and helpful. Will stay here again

I had a modern room that was thoroughly clean and equipped for a relaxing stay. Easy access to many restaurants and I-75. Kim at the front customer service counter could not have been more professional. This is where I will stay when I return in the Spring!!

Convenient location and rooms are clean and beds are comfortable. Staff was friendly. Perfect for what I needed which was a one night stay.

Shower was awful, worst. No water pressure at all. Water barely drops through shower...!

Hotel was nice and clean, one of staff was courteous and one was not.

Shower is terrible! No water pressure. Rooms are nice. Tile floors. Its clean! TV is too small. No elevator. Hard to like with soap in your hair. Horrible water pressure. Power toilet.



Get to breakfast early. It says they serve til 9:30. Not even close. Maybe 9am. And its not stocked well. Salty sausage. Can't rate the eggs. Never was any there.



Not a bad place. But some tweeks need to be made fast.

I was quite impressed with the hotel. The staff is very kind. I was visiting Ft. Meyers for a funeral service. I explained that I was running late. The staff allowed me a late check out and even offered to give me additional time if I needed it. The empathy was greatly appreciated. The rooms are clean, comfortable and Quiet. The exterior is stylish and modern. The breakfast was delicious. I will stay at this location in my future travels to the area.

I was quite impressed with the hotel. The staff is very kind. I was visiting Ft. Meyers for a funeral service. I explained that I was running late. The staff allowed me a late check out and even offered to give me additional time if I needed it. The empathy was greatly appreciated. The rooms are clean, comfortable and Quiet. The exterior is stylish and modern. The breakfast was delicious. I will stay at this location in my future travels to the area.

Very affordable and better than expected for the price it was clean. The staff was polite and helpful.

Very nice Hotel indeed will stay again in the future spent ten days there worth every penny. Staff was great and the pool too. Breakfast everyday was fabulous ate my share of bacon Mmm. Only real con for me was beds too high and TV doesn't swivel.

Stayed here for a week with my kids and enjoyed it. It was very quiet and peaceful. No problems at all. The house keepers were fantastic! They made sure my room was clean everyday. A great place to stay around the area for a reasonable price. Can't wait to come back again..

Brand new rooms. Great location, all kinds of restaurants, grocery store and you name it all very close. Friendly staff, greeted with snacks and a bottle of water as well as menu options for nearby restaurants that give discounts. The pool is clean and refreshing, the lobby is fun and modern. I'll stay again. Only 7 minutes from fort Myers airport.