Quick and easy check in good customer service. Only thing I have to say is that room outside hallway was dirty with crumbs. But overall nice rooms and great area
Your establishment has always had a professional kind and discretionary attitude towards its customers your rooms are quite comfortable and staff always courteous thank you
First, Billy was amazing. He had personality and he was knowledgeable. He is the reason I would come back. Then Chris was very helpful. The rooms were nice but it was the service that will bring me back.
Staff were kind & accommodating, and the rooms were cozy with working heat. Hotel definitely shows its age. I was staying here on business so it didn't matter that the pool was down the whole week for maintenance. Overall I would book this location again.
The Staff at the Front Desk and Bar were great. Gabriel at the Front Desk was very welcoming and helped me with a problem and made sure I was taken care of. With a late arrival at an airport hotel it was nice to have a friendly welcome.
Not sure why this place gets a bad rep online... sure the carpeting is a little old and worn, but the rooms are nice, the pool area is nice and the staff are extremely friendly and helpful. I enjoyed my stay.
I stay here when I'm on my business trip of your Fresno location. Great staff and lobby. I loved my room and the air conditioning. Hallway carpets need to be upgraded is my only recommendation.
Me & My Husband Were Assisted Through San Joaquin Valley Veterans HUD-VASH Program When We Stayed Here Very Friendly & Helpful Understanding Staff Who Went Over & Beyond To Make Our Stay As Comfortable & Valuable As Possible It Was Fun, Relaxing & The Skyline Restaurant They Have There Is Great For Breakfast & Dinner To Wine & Dine The Music Was Always Playing With Suitable Tunes We Highly Recommend A Reservation To This Hotel
Very usefull hotel and really near to the airport. I really rest and enjoy the short time I stay in.
My son's wrestling team and parents stayed here they had an State tournament invitational near the hotel. It was the first time I've seen a nice garden like area with a beautiful indoor waterfall pool. The jacuzzi was closed but other then that we had a great time there.
The bed was to die for, I slept like a baby ... As well I was discounted 15% off my room (memorable)
I enjoy staying here because it's right across the street from the Fresno Yosemite Airport. The room was spacious, the AC worked great & the staff was friendly. Reservations are encouraged.
Nice clean rooms. Stayed here 5 days, (worked nights and slept during the day,) had to switch rooms the first day because no one told us there was construction on the roof:/. Other than that it was pleasant. Walls are very thin.
Nice place and great people but unfortunately the hot tub was out of commission 😭
Nice rooms great staff enjoy sitting at the bar having a few drinks and some chicken wings I recommend this place I will be back and when I come back
There was a misunderstanding about my reservation and fee. The staff here was amazing, helpful, patient and pleasant. Understanding my frustration, I was treated with care and humanity. I appreciate all they’ve done to help with the situation. I would be very happy to stay here in the future. Thank you
I was here for a test in the Con course rooms but i had a peek inside the hotel before i left. Beautiful hotel. There was a beautiful indoor area for parties and whatnot. Will definitely rent a room one day if im in the area and need a quick place to stay.
The hotel staff is what makes this place great! From the phone reservation to check in and check out. The wait staff in the bar and restaurant were also welcoming and friendly.
Two little tidbits, the swimming pool is NOT heated and breakfast is NOT included. Otherwise, a great stay and a comfortable walk to the airport.
Great place. Needs a little TLC but still great for the price.
I stayed here last spring and was impressed by the friendly helpful staff.
This is 5 stars specifically for Ray, who saved our stay by finding our baby a crib (which is a resource available at the hotel) when others did not know this was available. We were stranded overnight when our airplane had mechanical issues. This hotel is right across the street from the airport and walkable and thus very convenient. Thank you Ray for your help !!!!!!!!!!!!
I've stayed in a lot of hotels and this one is really nice. I love the indoor pool area and waterfall. The plants are real which makes it that much nicer. It's very quiet and when we had an issue with the room (heater malfunction) hazmat didn't hesitate to move us to another room and it was a nicer room too. Very pleased with the stay here.