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We used them to safely park our car during our cruise from the Miami port. They take you to your ship and pick you up after. They are only minuets from the port and the driver loads and unloads your luggage. It was very convenient and will use their service again.
Eduardo Pagani
12345
Absolutely fantastic.
I go to cruises annually and I always dread the cruise parking. At the port it costs $20/day, so we look for external parking. I have plenty of horror stories, from arriving to a place and having no place to park to leaving the car in the mud. So, I'm never happy and every year we look for a different place.
JetPort was different. The place is clean and organized. They have a room with Air Conditioner, clean bathroom and wifi that works!!!
The staff was courteous and the vans took us to the port quickly and arrived quickly upon our return. When they pick you up at the port, they scan you ticket, which signals the folks back at the parking to retrieve your vehicle for you. So., when you come back your car is ready for you.
I absolutely loved the experience and will no longer look for other places to park. This is it from now on.
JW Hernandez
12345
I would like to give my review to this company. I am very happy and satisfy with their service. Before booking with this company we checked the reviews and we notice that many people complaints about the waiting time for the shuttle, so we took that in consideration and got there earlier just in case. Its a self parking garage, We park our car in the parking garage "very safe" and then went to their office for check in. The staff is very friendly and helpful. They help you with the luggage loading and unloading to the shuttle. The shuttle took us right to our Terminal at the Miami port and picked us up right where the driver told us to wait for the shuttle. We had no problem and thanks to them our car was not a thing to worry in our cruise trip. I strongly recommend this place as a Parking. I will definitely use this company again!!
Melanie Davis
12345
Reasonable pricing compared to other parking centers. The service was excellent. They shuttled myself, my husband and our 3 children to and from the cruise port. We didn’t have to wait more than 10 minutes after getting back from our cruise. Will definitely use again if we cruise from Miami
Tiffany O
12345
I did plenty of googling, researching and reading reviews and I ended up using JetPort for my recent cruise. Parking was quick, covered and safe. We got to the boat quickly and were picked up quickly.
Carl Gibbs
12345
After weeks for research and reading reviews, we decided to book with Jet Port and I glad we did. I’m not sure what the bases are for the negative reviews because we had nothing but a positive experience. From the gentleman at the counter to the driver of the shuttle bus, nothing less than professionalism. I purchased my 6 day parking pass online just days before our cruise. Locating the garage and a spot was easy. We checked in at the counter and waited about 20 minutes before the next bus arrived. Within 10 minutes everyone was loaded up and on our way to the dock. At each stop (different ships), the driver unloaded your bags and explained where he would pick you up when your ship returns to Miami after your cruise. He provided Jet Port stickers to place on your shirt so he could identify you.
When we arrived back in Miami, we went to the location the driver pointed out (under the four palm tress in front of the terminal). After about a 10-15 wait, the bus arrived. The same driver loaded our bags and drove us back to the garage. The attendant at the counter validated our parking deck ticket and we were on our way. Our car was safe and sound, no damage, no indents. I don’t know who the negative reviewers are, probably unexperienced travelers; however I will definitely use Jet Port again in the future,
E K
12345
We used jet port for the first time. The service both to and from our ship was fast and the driver loaded and unloaded all the bags. We will certainly use them again. Thanks for the great service.
Cassandra Collins
12345
This was the EASIEST transportation service we have ever dealt with! Dropping the car off was easy and we were shuttled to our cruise port within 15-20 minutes. When we got back from the trip, I called the company as we were walking off the ship and the shuttle was there by the time we were out of customs. Staff was friendly too. We highly recommend this company and will be using their services again! Thanks for making our cruise stress free from start to finish!
derek anderson
12345
We had the same driver to and from the ship. Very nice man and showed us where to stand when we needed to be picked up. I highly recommend. I used a different shuttle before it wasn't a good experience. These people at jetport are great.
Theresa Swanson
12345
We took a cruise in February 2018 and had a great experience with them. The employees were friendly and well-organized. We arrived at JetPort around 11:00am and we were on our ship less than an hour later!
When we arrived back in Miami, our drivers were already waiting at our terminal and we just had to grab a few people off Norwegian. It didn’t take too long, even though the port was busy.
I would definitely recommend this company. We paid $57 for a 4-night cruise, which cut our parking expenses in half!
Eduardo Pagani
12345
Absolutely fantastic.
I go to cruises annually and I always dread the cruise parking. At the port it costs $20/day, so we look for external parking. I have plenty of horror stories, from arriving to a place and having no place to park to leaving the car in the mud. So, I'm never happy and every year we look for a different place.
JetPort was different. The place is clean and organized. They have a room with Air Conditioner, clean bathroom and wifi that works!!!
The staff was courteous and the vans took us to the port quickly and arrived quickly upon our return. When they pick you up at the port, they scan you ticket, which signals the folks back at the parking to retrieve your vehicle for you. So., when you come back your car is ready for you.
I absolutely loved the experience and will no longer look for other places to park. This is it from now on.
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