Staff remained cordial and helpful even when attending to a large group with demands. Our room was clean and comfortable, and my husband said that the biscuit, gravy, and eggs he had for breakfast were good. Check-in and check-out were handled efficiently. We enjoyed our stay.
Very nice, clean and accommodating. Very nice staff.
Just stayed here last night (sept 2021). Entire staff was nice; front desk, cleaning lady, breakfast room attendant, nighttime security guy. All said hi and seemed genuinely nice and in a good mood. Room was nice and clean. Carpet a little old but everything else was in good condition. Pool was closed for some sort of chemical treatment (wasn’t planning on swimming anyway) but looked nice and had seating all around. Would stay again.
I can't say enough great things about this hotel! Our group stayed here for several nights while in town running a race and they went above and beyond to accommodate us. Multiple phone calls/questions ahead of time, several shuttles back and forth to the airport, a ridiculous number of requests while we were there :) Everyone was super nice and Jody, specifically, was awesome. The place was clean, comfortable, easy, and has a great full breakfast.
Nice place. Friendly, helpful staff and good breakfast. The room was clean and comfortable.
Popped in for an overnight and was a great experience. Manager (Jennifer I think is her name) went to the back of kitchen to get me teabags late at night with no complaining. In the morning I needed tape and the front desk guy went and found some. At some hotels they'd just say don't have it / can't leave the desk. Staff is very friendly and kind. Room was sanitary and plenty of space and amenities for 2
The staff was amazing and so courteous. It's a nice place to stay. Only bad thing beds are a little small. But all in all it was a really good experience.
The facility was clean, the breakfast was not your ordinary hotel breakfast, it was a MEAL! I left items in my room, I called, they secured my items I sent a label to Michelle, and the manager, they packed my things and took it a step further, dropped it off at UPS for me. I have NEVER experienced this type of service before… As a “Dance Mom” my daughter and I travel a lot, this is by far our BEST EXPERIENCE!!!! Thank you guys!!
Desk clerk was outstanding...very nice and professional. Driver was great...would recommend too anyone.
Just loved Andrea or Adriana my wife and myself she was so helpful the young lady with the glasses in the curly hair
The bathroom was a bit dark over the shower area, but the room was clean and neat. The staff was friendly and welcoming. Overall stay was good. would recommend.
Our stay has been comfy and cozy with a pretty good continental breakfast to get the day started. The staff is very courteous and has helped with a couple things we had forgotten at home!! Thank you all!!
If your looking for an awesome hotel to stay with wonderful people working there late at night look no further this is your place. Great staff, clean big rooms temp in room was perfect to help you fall asleep, bathroom clean and free of mold. Plus it is smoke free and it DOES NOT smell like marijuana like a lot of other hotels.
Not a bad place to stay. I felt comfortable, slept well, breakfast was great. Quiet place to relax.
The receptionist was excellent in making us feel welcome an accommodating. They will go out of their way to help and extend our stay. One encounter was 3/5/22 when I was in a rush to officiate Volleyball at the Louisville Expo center and left my winter jacket at the hotel, not realizing that I left it behind in the hotel. (Rushing) to get to my match. The hotel CEO was contacted and she came to my rescue along with the receptionist at night on the 3/5 They were a God sent in every way. Thank you so very MUCH !!!!! God bless you both.
Our room was comfortable and clean. Breakfast was hot, good and convenient. Courtney at the front desk was friendly and attentive. Parking was free.
We didn't plan on staying here, but American Airlines put us here for a night due to flight cancellations/delays. It was quick, they were friendly, it was clean, it was safe. We couldn't have asked for a closer place or better staff amidst frustrating circumstances.
Very comfortable. Clean. Friendly staff.
The staff has been very friendly and helpful we appreciate how clean everything is we can definitely recommend it to everyone we know 🤠
Service was amazing! The staff were very kind and courteous! I've been to more experience hotels and haven't had anywhere near as good service. Definitely coming again the next time I'm flying. The rooms very clean and comfy.
This hotel provided the best service of any that we have experienced. The staff is top notch and could not treat guests any better!
Very beautiful hotel nice and clean even have continental breakfast
The best customer service! Patricia checked my work group in, and she was so friendly, provided great recommendations, and answered all of our questions.
Easy in and out access. Rooms clean and inviting. Got way more than I bargained for! Long time Hilton honor diamond member. Thank you for the service. I was very satisfied!
Nothing I could say would give it justice 1,000% customer service just awesome
Strange that I had 3 towels, 4 hand towels and 1 washcloth, but the room was clean, they had a hot breakfast and good water pressure. Digital key is such a nice feature.
I highly recommend this particular Hotel. They were very professional very helpful and care about their guests. The rooms were clean, and if we needed anything all we had to do was ask and it was given. Will definitely stay here again.
Friendly staff. Clean and keeping compliant with Covid-19 cleaning.
We stayed here when we bought our package for Kentucky Kingdom. We throughly enjoyed our stay. The breakfast that was served was good too.
Great place to stay if you have kiddos.
Had to get to the airport at 4:30am, so this hotel was in the perfect location! Parking was easy, check-in was quick and the front desk staff was helpful. Rooms were clean, and the bed was pretty comfortable! Overall would stay here again!