Very good hotel, clean, walls soundproof very well, and very good staff. all in all had a pleasant experience with no issues.
On a side note, make sure you give him a call if you land at the airport, because the shuttle does not run automatically.
Room was clean, the front desk worker was great. The only problem we had was the room next door was blasting music. We had to call the front desk. They finally shut it off after midnight. The location was good as we were flying out the night morning. I believe the hotel offers free shuttle service to the airport as well.
Although the personnel was very, very nice, the shower was clogged and very stained, and the bathroom backed up several times. The smell of hemp flooded the entire floor and filtered into the room; if I wanted to be in SF's Height, I would have gotten a room there, instead. There were hardly any facilities offered, due to Covid. Still, no good coffee in the morning??? It's a shame that such a beautiful hotel in the outside, could be so run down in the inside. It was such a beautiful hotel when it opened a few years ago.
Roaches soon as night hits all outside the property, found a roach in the bathroom sink. Never compensated or reimbursed and had to stay in the same room after having the staff catch it in a cup. Nothing sprayed or done after catching it in a cup, just have agoodnight. Cleaning staff was really nice and all the front desk staff except for one. Dirty towels, sheets, and paper thin walls with loud guest. Wouldn't recommend staying here, they don't take care of their guests.
This place has a gated parking lot with over night security! Super friendly staff and a very clean place.
Nice hotel with friendly staff. Nice welcome basket. Not noisy at night. Next to Walgreens which is convenient in case one forgets any toiletry items. Great host for the Sacramento Open Backgammon Tournament.
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Staff is very friendly, lots of free parking, dining, snack store, and bar on property. Rooms and property is clean and well kept.
This is a nice hotel; I don't know what else to say.
This is my friends temporary location until they find a permanent site. The hall that they use is very clean. There's always ample parking. It's right off the freeway
This review is actually for renting their banquet hall. We reserved the hall for a wedding reception and were very pleased with the location and size of the venue. The staff taking care of the venue while our event was happening were very friendly and took care of everything to make guests comfortable.
Not impressed with this hotel at all. Our family opted to stay here over 8 hour layover before 6am flight. They made it easy with $99 per night fee. So many things went wrong. It wasn't worth it. First, we had to wait 30 minutes at the airport for the shuttle to arrive. When it arrived, it was already full before we could get on. The fun continued. Subway (advertised on their site) closes at 9pm forcing us to eat in their hotel instead. It keeps going. The walls in this hotel are super thin. It was so bad I could hear people talking in their bed in the room next to us and people walking above us. (And now imagine a full hotel due to $99 rate.) Chaos. Scheduling our "free shuttle" for the am turned out to be a challenge. Our preferred time was full (4:30). The next time (5:00) was full too. We had to do an UBER instead. This place is a joke. This condensed version. What happened to us was much worse. Don't stay here. Go across the highway where the restaurants are.
Spent the night mid week in Dec. The grounds are clean, staff is very friendly and helpful. The lobby was laid out with seating up front transitioning to the bar/ dinning area. We were greeted and our reservations were processed quickly.
Our room, was clean and in good repair. Plenty of room with wardrobe, dresser, desk and chair. A bonus was the refrigerator and microwave. Two areas for improvement based on my stay was the interior lighting was not bright enough and the walls need additional insulation for sound proofing. You can actually hear the neighbors conversations.
The moring breakfast buffet, a lower end continental breakfast found at most hotels, was lacking based on the $11.00 per person fee. We have had many free continental breakfasts that offer a greater selection.
All in all, I would stay here again, but drive down the road to Black Bears for breakfast.
Overall the hotel is pretty nice. The staff were very friendly and helpful. The room has a decent amount of space. The TV seems slightly larger than average, there's also a fridge in microwave in the room. However, it's very dark inside the room. The walls are a darker color and the lighting isn't that good in the evening or at night.
Only giving a 4 star because I have not stayed here. I work for a local catering company and I deliver here a lot. The staff is always very helpful and everything is always clean.
The free breakfast and cookies at noon are great. The rooms are nice and comfortable. The fitness room is great for those people who love to exercise.
This is nice, beds are comfy...sheets are crisp..modern touch. Complimentary breakfast is $8, gourmet was $11. It's worth it...Very substantial breakfast items...I'd deff book for future stays
Very professional staff, flexible. Kamal Gosal customer service all through the years, never changed! I have recommended the hotel because of him!
Raj, the shuttle driver, found my wallet and made sure it got back to, honest, dependable and I greatly appreciate his service, the hotel is clean and very nice, all the staff was courteous and helpful. A very good place to stay
I was surprised that the Four Points was room bigger and nicer than other one I have been in US. Since I am Marriott member, I asked for a bigger room upgrade and was happy that I had one. I have stayed at so many Marriott and never get upgraded and this is the first EVER. We booked the rate with breakfasts and wish it was free for everyone since the food are so basic. I have to mentioned that it FREE parking. The staff are friendly and location is very good.
The rooms are clean and modern with walk in showers. The freshest smelling lobby and room I have ever experienced. The bathroom does not have a lock.....not fond of that!
The walls are extremely thin at this hotel. We were roomed right next to the exit and every time someone came in or out, it sounded as if they were coming right into our room. Not only that but the toilet had this high pitched ringing alllll night long. A gentleman came by and checked it out. He was able to stop it but the next time my husband or I used the restroom it started up again. Although the location was nice, not to far from the airport, I'll opt out of staying here again.
Beautiful spacious rooms. Clean comfortable beds. Amazing food. Quiet and peaceful stay. Very close to shopping 🙂 and airport. Friendly and convenient shuttle service to airport and shopping within 3 miles of Hotel. Very happy customer here. Thank you Four points.
Nice location, very clean. The staff was very accommodating. Location very close to airport. I had a minor issue with my room, the nice lady at the front desk rectified everything. Thank you.