Attitude at front desk by black employee or manager whatever he was lol. In room no fridge or microwave.Called front desk to ask for one, attitude again like on her mind she was wondering why was I asking for one. And the room smelled really damped! Won't be staying there again
Nice little restaurant on site. Friendly and helpful staff. It just seems like the place needs to be updated.
I am not sure if they have new management or new staff but I didn't experience the complaints other guest expressed. The room and common areas were clean a d well maintained. The food at the restaurant was surprisingly one of the best hotel foods I've had in a long time and all the staff were efficient and friendly. If I ever get stuck in Milwaukee airport again, this hotel will be my first choice.
Great staff and nice rooms.
Only complaints are the long hallway design and lack of nearby and well lit parking. I had to park down the hill and the street lights weren't on so had to lug my stuff up the hill in the dark as none of the doors in were unlocked. Main entrance is on top of the hill and the only place that is open at night.
Otherwise the room and amenities were excellent and I enjoyed my stay for the wedding I was attending.
Came to this hotel on our way to California. We went to our room and it was very nice. Clean and friendly staff. Has a nice big pool also. The downside or the motel the halls were very dirty with buckets to catch water all the way down the hall The halls looked like they weren't vacuumed in a week. Believe me it was shocking! The only thing wrong in our room was the air conditioning kept beeping every minute. Got so annoying that I shut it off. Then the room got up to 75 degrees before 4am. Other than that it was fine