Quiet, relaxing, pool was warm, people were friendly. I'll definitely stay here for a momcation again.
Very good property. Would highly recommend!
Great room with wonderful amenities. Comfortable bed and friendly, accommodating staff. Tae and Johnnie were especially nice to my husband and I. This was our 2nd stay at this hotel and it was worth it both times.
The room is large and cozy. There is ample space to spread out with two TVs, sofa-bed, king sized bed and desk. The staff is pleasant. The pool and gym areas are clean and well appointed. As a gold member, the food credit and water are always great. The cookie...always a hit.
I love this place nice rooms indoor pool open later than other places. Will take a regular debit card no prob. And not expensive
Check-in process easy particularly with s very late flight that was delayed.
The accommodations was clean and well appointed. We particularly liked the high flow shower head!
Kids had a blast here. Staff was so awesome. Room was clean and spacious.
Overall the entire experience, from booking our room, to the entire stay was a pleasant one. The check-in was easy, our room was very clean, the bed comfortable, room temperature stay consistently comfortable, and the hot breakfast buffet was delicious. The staff were all friendly and helpful. Our only complaint was finding that the last morning, a Saturday, the hot breakfast buffet was not available, just a cold box breakfast. We didn't ask why, just headed out on our way home with the box.
One other comment about the hot buffet; we were glad that it had been included in our room rate because of the group we were with. I'm not sure I'd be willing to pay $11.95 each for the breakfast. By the time we got to the line most of the fresh fruit was gone. There are too many other places nearby we could have gotten breakfast on our way to our meetings, that we could pay less for. Maybe $8.95? Just a suggestion.
My flight got canceled and I called, Double Tree. Lorie helped me feel at ease as she explained that their shuttle could pick me up from the airport and drop me at the hotel, no charge! I was treated with excellent customer service and a delicious cookie that made me feel comforted. Yum! The room was beautiful and super clean! After a restful night, I checked out at noon. My flight wasn’t until 7:30pm so I asked if I could hang around the hotel until then. They were wonderful and told me that was no problem. Even though I was checked out already, Leslie treated me with amazing care and customer service. I highly recommend this hotel to anyone who cares about the little things. Like fast efficient customer service with a smile. And, some super yumm cookies! Thank you Lorie and, Leslie, and the Double Tree staff for taking care of me. My unplanned stay ended up being a relaxing part of my trip.
I would give then a 5 star rating but there were some stuff that was damage and dirty. I found a dead cockroach but I didn't tell my wife because she would've freak out lol. Secondly the guest service couldn't know if the morning brunch was included or was a charge since it was a buffet. For the price of 150+ I would recommend to be included, but don't know why is not. Rather than that nice big room very spacious two big TVs and close to all mayor restaurants and amenities.
Great experience the beds are super soft. Love that there is 2 tvs with small couch. Great for kids to sit and watch TV...clean and up to date facility
Everything is fantastic, always. The people here are ready to help at the drop of a hat. Even helped me figure out how to scan in some documents to send into work. (Actually they just did it for me!) And saved me from the hot seat. Completely at home here, away from home!
Great staff! Good breakfast (not complimentary) and clean accommodations. The bed was amazing. Great value w good location close to the airport and also just a short distance from I-40. Would definitely stay here again.
My husband and I flew into Oklahoma for business for 3 days. We were greeted by Sandra who was so professional and nice! She even gave us some yummy cookies!
I wanted to shout out to the entire staff. Everyone was so approachable and friendly! The restaurant was great!
The rooms are very clean and spacious.
Thank you Leslie you are a doll!
If any of you want a job in California my husband and I will hire you!
Thank you again for a lovely visit.
Mr & Mrs Baker
Very clean and friendly staff. They were wearing their mask and had hand sanitizers stations. Enjoyed the stay. My family and I will definitely come back.
Beautiful hotel! Worth every star! Calm, relaxing atmosphere.
The hotel and rooms are very clean. I stayed two nights and they did service my room after the first night. This room was a nice size and the facility is well maintained. It’s just minutes from the airport. I did buy breakfast for $14. It was good. It’s 10 min from Bricktown. I’d stay again. The service was friendly.
The DoubleTree never disappoints. We were met with warm cookies upon arrival, which is a first for me. Our room was spacious and clean. The bed was comfortable and the linens were great quality. For $10 more than the Holiday Inn, it's also a great value. This is the kind of place you don't mind staying for a week while in town for business.
I stayed in an "Executive Suite" which was very spacious. However, there were a few small things that made me give a 4-star review instead of 5. There was no lotion provided, which would've been nice. There was no bottled water in the room, which I was hoping for. The advertisement said there would be a jetted tub, which there was not. None of these things are terrible, but would've pushed my experience to the next level. However, my room was right by the stairwell and in the morning I could smell marijuana seeping into my room. I could really only smell it close to the door, but I hate that smell and it made me want to get out of the room as quickly as possible. I'm not sure if it was coming from the stairwell or a neighboring room, but it was disgusting, and enough to make me not want to stay there again. I'm sure this was not the hotel's fault, (which is why I'm not giving a lower rating for this) but it was a disappointing factor.
Very clean hotel, great lobby entrance with a well stocked market area for different items. Bright lobby with a restaurant, and a decent sized bar that was staffed appropriately. Comfortable room and comfortable bed. Great place to stay if your flying in and out of OKC.
Delightful staff. Charlestons nearby, excellent lunch. The hotel is in a quiet area and the airport is less than 20 minutes away.
Love their program to leave our in an emergency. Couldn't stay there because were full.
Loved this place, close to the airport yet quite and convenient with all needed amenities. I had issues with noise in the room above me and that was resolved with no issues. Restaurant onsite is very convenient. Will stay again in needed
Friendly staff, incredible rooms, and all staff were wearing masks correctly. Beautiful hotel!
Great place to stay and is very convenient to all the restaurants and highways. Friendly staff and nice looking hotel. I would highly recommend staying here.
Close to the airport, friendly staff. Lobby was welcoming, rooms smaller than expected. Over clean and nice location.
Surprisingly nice property on a main thoroughfare, but set back enough for a quiet stay. The room was a well-appointed mini-suite. The shuttle driver, Anita, was punctual in getting us to the airport on time
Our favorite hotel to stay at every time we visit OKC. We always get the presidential suite, it’s large enough to fit my husband and I and our 3 nephews and still have privacy when we stay. The gym and pool is high quality. The breakfast you can’t beat! Staff and cleanliness always beats our expectations. Absolutely love staying here.
The double tree was a very nice, clean hotel. My friends and i were having a reunion. We reserved two rooms on the corner. The rooms were spacious and nice. The sofabed could have used an end table. Everything was wonderful until, the large party came in and occupied the room above us. The parents allowed the children to run and jump and make constant noice. We went to the front desk about 3 or 4 times each night! One front desk agent suggested WE move! I would have rated this hotel a 5 but because if that front desk agent, could only rate a4
This was first time staying at DoubleTree. When, I walked in and I was greeted by Lindsay. She checked me and set me up with my digital room key. (I love this feature). The hotel is absolutely beautiful. I would highly recommend staying here. I have the Executive suite and it's located conveniently next to everything. It's peaceful and quiet. I did receive the famous DoubleTree cookie upon arrival and it's delicious. It's very clean and the sweet dream beds are amazing. I will definitely stay here again.
Brian and J.R are the best. Professional during check in and you can tell they love their job and taking care of their guests. Props to Brian for wearing many hats including driving the shuttle and checking us in. 5 star service
The wife and I stay here on occasion even though we own our home here in OKC. It's just a nice quiet getaway spot that we really enjoy. The atmosphere is nice and really laid back. It's kind of out date weekend. We are both over the age of 60.
Just used their airport parking and shuttle. Wonderful experience and I will do it again in the future.