Overall we had a good experience, but i won't give the 5 stars for 2 reasons: First, when checked in the room was "clean" but the trash can was full and there was coffee on the floor next to the trash can, and second issue was that i spoke to who i believe was a manager or supervisor in charge (a gentleman) I asked if there was any filters for the coffee maker, he offered to bring me some to our room, but never did! I think that is lack of courtesy, at least a call to the room if they didn't have any available...it was not a big deal! I will rate this hotel with a 7 out of 10...
I booked a late night room using the IHG website. I was able to call the hotel front desk and let them know I would be arriving late, just to give them a heads up that I would arrive after midnight. I was greeted by the greatest, friendliest employee, Amanda, she greeted me by my name and was able to check me in promptly and efficiently. She informed me they are doing renovations and that didn’t bother me at all. I just wanted to experience the Candlewood Suites stay. It was excellent. The room was extremely clean and everything we could need was there for us. The beds are extremely comfortable, the dove soap adds the softest texture to your skin. I feel so bad I fell asleep with the television on because I drifted away in comfort. Thank you all so much for having me as a guest at your location. I believe Talena was the front desk agent this morning who let me know that if I need anything she would assist me. The house keepers are great and friendly and respectful, I really appreciate that as well. This property must have great management and an extraordinary team overall. The renovations are going to be even better in the future.
Austin, Room 231
Would have been 5 stars but the body wash was empty. We arrived too late at night to have it filled and just used shampoo for soap. Friendly staff. Clean room and safe area.
I really really enjoyed my stay. Staff doesn't bother you. The halls smelled of smoke but I still give it a good rating. Clean and quiet place.
This hotel is beautiful. You have a full size refrigerator, little stove, in the room also. The room is a decent size. It was cleaned.
I enjoyed my stay very much! My husband was working out of town & this is the hotel they put him up in. It was so nice having a 2 burner stove so I could cook for him & a dishwasher. The staff was very pleasant & accommodating. Free washers & dryers also very convenient. Not to mention it's so close to so many stores & restaurants. I would definitely stay here again!
This hotel was lovely! Clean rooms, beautiful area, superb staff. Due to COVID, the hotel is operating at half staff, but you would not have been able to tell by the cleanliness and hospitality. Rachelle was especially lovely because we came in late from a long drive and she ensured we and our pets were extremely comfortable. We will be back for our next stay in Savannah!
My stay at Candlewood Suites was most relaxing. The housing staff was very professional and kind. I found the rooms to be well kept and well stocked. The front desk staff were equally kind and professional. All in all, my stay at Candlewood was invigorating.
The place is clean, the staff are friendly and available at the front desk, I especially love the full size refrigerator in my room giving me the ability to refreeze my ice packs for travel.
Awesome Hospitality, rooms nice and clean . we enjoyed our stay ,very close to the airport 😃😃
Upon arrival the first person we came in contact with was Selena Hills the front desk clerk she was awesome she went above and beyond to make sure that we were very satisfied and that we got everything we needed... even throughout the evening we needed extra things and she made sure that we got them... the room was very clean the bed was super soft... I would recommend this motel to anyone and everyone the front desk staff Ms Selena made sure that we were comfortable.... so with front desk help being that awesome I would refer this hotel to anyone
Fair price. Dislikes were the bed was very uncomfortable and the pool was closed. Which is understandable but still sucks. I paid in advance through orbitz and definitely overpaid.
Huge rooms...comfortable beds. Staff was friendly and got me into a room without delay. Definitely stay here again
Very nice place. Had trouble with door key. Desk manager personally took care of it inclyding walking up to room to check keys. Very good P.R. thx
Really nice place . Full size refrigerator ,2 burner stove , large microwave . It's just off Airway road . Just across I-95 a great choice of restaurants 3 steakhouse , maybe 15 others. A Walmart , Sams Club , and a whole bunch of other stores with in 2 miles .