I,stayed there for just over a week! Very nice staff and also very comfortable and quite. Close to Shopping and Dining within walking distance from hotel.
This is an inexpensive place to stay, pretty clean, helpful staff.
We stayed for 3 nights. Rooms were very nice with new shower. Staff was wonderful. The location was great with many restaurants and shops around (Sam's Club, Walmart, and Tanger Outlet). We will stay here again.
After being quite discouraged seeing so many negative comments at so many other hotels, we were very pleased with our stay at the Red Roof. The room was pleasant and clean. We were able to bring our pet at no extra charge. I love having a fridge and microwave in the room. Breakfast is continental, and quite sparse, but could probably be improved by adding fruit, and perhaps hard boiled eggs. Otherwise, we had a positive experience, and would definitely stay here again!
loved it !!! clean and the customer service was the best. I would definitely recommend this property. I had never stayed at a red roof before , and I did have my doubts since I had an issue with a choice hotel, but the lady at the front desk let me see the room before I rented it and it was nice and clean. The location is great next to plenty of restaurants and stores. I will defiantly be back.
Hotel room was clean,staff was very accommodating,24 hours desk service..Mr.Patrick manager was very Nice…..
The manager, patrick patel, was very professional and showed a level of trust and compassion with my wife, kids, and I. We are travel nurses so we bounce around quite often. Last night our mobile banking app froze and we wernt able to do any banking or transfer our needed funds. Mr. Patel checked us in and provivded accommodations with the simple promise that we would square away in the morning. What else can i say, the service was great, rooms are clean, and the staff goes the extra mile to provide top notch customer service.
I've been to many hotels that were in terrible condition. But this was by far the best hotel I've gone too. I got finally relax my feet and head away from the kids. It was the best sleep I've had in days. Definitely will be back next time I go out.
I know, it's a Red Roof Inn. Let's not composter it to the Ritz but they definitely get 5 stars for their class. The room was clean and relatively quiet. The location is convenient. The service was the real star. They picked our daughter up from the airport and corrected an error we had made when they certainly didn't have to. They even upgraded our room without charging us the extra fee so we could all stay in the same location (again, it was our error). Now, let's go ahead and compare it to a "fancy" hotel. We had just left a 3 night stay in an upscale hotel in Savannah and, while the Savannah hotel had a few luxuries the Red Roof didn't, the Red Roof was cleaner, quieter, and offered more conveniences than that fancy hotel and sat less than half the cost and free breakfast.
Henry and Patrick are gems! My flight got canceled and they were able to pick me up from the airport last minute at 2am. Would have been complete out of luck without their kindness and generosity. Thanks again you two!
Driving thru... Special rate. Great location off of I-95
If I could give this place 10 Stars I would just for the service alone, the staff was absolutely awesome!! My husband, our baby and I got there a little after midnight and the guy working the front desk (I forgot his name) but he definitely was more than willing to make sure he helped us get to a good room for the best (and realistic price). Very friendly talkative and really cool. The next morning the young lady working the breakfast area in the front desk almost literally jumped to help when I asked how to use the waffle maker. She saw that the mix was empty grabbed it and went on her way to mix it I told her she didn't have to and she insisted! I really hope I get to stay there again!!
The staff here is super friendly. And it has smoking rooms. Its super clean and the staff makes you feel like family
Great location to all the eateries and shopping. Tanger outlets are literally walking distance from here. Not enough towels in room and fridge didn't work well. But overall good stay
The room and bed were clean. Henry came on call to pick us up at the airport after our flight was delayed until after a midnight arrival. He was fast and courteous. The value of the stay alongside the service could not have been better. Great communication from the time of booking to confirm the airport shuttle.
Making an emergency trip to Florida, making a n overnight stop in Savannah,stopping at this location. Room was very nice, property very well kept. I would like to recognize an employee there, Akasa. Found him to be friendly, helpful, and very professional. He is an asset to your property. Perfect customer service !!! Thank you !
The first room we were given was a smoking room. It definitely had the smoke smell. The only reason we took that room was because we thought that was the only room left. When we went to the front desk they were happy to change our room at no extra charge. The pool looked nice but we didn't have time to relax in it. Texas road house and an open air mall is located in walking distance There is room for two big rigs beside the hotel. We will stay there again.
I enjoyed my stay at Red Roof in Pooler. The staff was very professional and took care of everything I needed. The hotel was also very clean. Definitely will be returning here for my next stay.
Just returned from a 4 night stay at the Red Roof Inn in Pooler, and wanted to do a quick review. I arrived late around 11 pm on 3/11 and was greeted by Patrick. I have met him on previous occasions and he goes above and beyond to make you feel welcomed and is very personable. Check in was quick and efficient. Upon arriving to the room (a suite) one of the remote controls didn’t work, so I went back to the front desk and was assisted by Henry. He like Patrick was very personable and polite. Both of these guys deserve a raise. The room was clean and comfortable. My only complaint would be that the A/C unit set on 61 (the lowest setting) doesn’t cool the room to my personal level of desired cooling. I’ve stayed numerous times and this seems to be in all rooms at this location. I look forward to my next visit here in May or possibly sooner. Keep up the good work Patrick & Henry!
Let me tell you, the channels didn’t work but i wasn’t really watching it the whole time, I was having fun with my uncle. We is from the Alabama and it was a long ride, but ay be dammed those beds made it worth the while they didn’t squeak or make no sound what so ever, I recommend this hotel.
Great location. Very close to everything. Love that It's near all the stores and restaurants plus only 15mins away from DT Savanah. Great Stay. 👍
Loved it. Clean room, clean sheets. Checked in on a Monday and got a great deal considering in CT., I would have paid double. No coffee in rooms tho only in breakfast area. I had to leave at 4am but breakfast is out at 6am. Understandable as I'm a super early bird but would have liked some coffee when I woke up. I asked the staff if there was a place I could buy coffee and luckily there's a Parker gas station with freshly brewed coffee that grinds beans per cup so I did enjoy. Overall I definitly recommend this location and will stay again if I'm ever around in the area again.
The front desk assistant was SO very kind and considerate! She went above and beyond for us and I am grateful!!!
I stayed for two nights. Staff was nice. Check in and out was easy. Bed was comfortable, water pressure and temp was good, AC and toilet worked, sheets and towels were clean. The room was not spotless but it wasn’t filthy dirty. I was comfortable and I felt safe!!! Breakfast was juice, bagels, cereal, oatmeal packs and waffles you make yourself. I would definitely stay again.
Great service, pretty good price
Amazing experience near Savannah airport. The newly updated rooms are clean and modern—very nice. Staff was extremely accommodating and goes above and beyond for all guests. The the area is very convenient, being next to the mall and highway. The hotel was very safe and comfortable. Would definitely stay again!
The people were so nice. We had a nice stay. The only thing we had a problem with is they didn't have gluten-free or keto foods for us for breakfast.
The room was great!! Thanks for allowing our pet to stay!! It was clean and relaxing!! I recommend this place especially if you have pets and the staff was excellent!! Front desk staff and cleaning staff! Thanks so much
Stayed here for a night and other than the outlets nearby, nothing much else to say about this hotel. Beds were clean, hot water, AC worked without any issues. Rooms do appear to be dated but are clean. It’s a safe location for sure.
Breakfast is a simple tropical fare - waffles, some muffins and basic cereal.
It’s a very basic middle level stay for a night kind of a hotel with a slightly higher than average nightly rate.
Staff was very friendly, small glitch with reservation but they resolved it quickly and professionally. Free shuttle to airport. Called at 11:00 pm and they were there in 10 minutes to pick me up. Very clean and up to date. Reasonable rates. Nice breakfast. Would definitely recommend. Walking distance to Pooler outlet. Uber was very reasonable both ways, it was raining so walking was off the table for that day.
Taylor was such a great help. Very courteous and funny. She went above and beyond to help me get settled in. I’ll definitely be staying here for the next few months for work. The suits are also very spacious. Staff always does a fantastic job with housekeeping.
Was passing through the area spent the night. first time in a red roof. I was impressed it was clean and the staff was great Patrick was at the front desk he was very helpful. I will definitely stay here on my way back
We came back for a second time to fly out because of the excellent customer service by Henry. He was extremely helpful and assisted us with our bags and provided a shuttle. Clean rooms, helpful and friendly check in staff , great hotel !
This hotel is bomb!! I booked through Expedia and accidentally selected a smoking room but my wife is asthmatic so I didn’t realize this until I arrived at the hotel. They didn’t have any king bed non-smoking available so the manager here hooked me up with the honeymoon suite at the same rate as the smoking king!!! Dude is amazing this weekend just got a lot better because of him. Please come stay here the staff is great!!!
The room was okay, and as long as your just looking for a safe, quiet, and clean place to lay your head and don't have luxury resort expectations, then you will be satisfied. However, you might want to bring your own toilet paper because their toilet paper is nearly the consistency of cotton candy (I am not exaggerating... I wish I was). I personally use single ply, cheap toilet paper myself, but theirs crosses the line of how it can even be considered a paper product.
If Corporate happens to read my review let me just suggest that the owner, the management and the staff here should be training all of your hotels. They set the standard where it should be!
If you look at my other reviews you will see I give honest reviews and in no way biased. This place really surprised me, I was expecting the worst.
We stayed here about a week ago for work in the area and I was pleasantly surprised at the cleanliness and wonderful attitude of the staff. They are prompt, kind and always have a great attitude. Your housekeeping was thorough and polite too. If you happened to pass by them in the hallways they would offer a smile and hello. The pool area was well maintained and enjoyable.during the cold snap and was happy to see it was indoor and had a hot tub.
Work will be bringing us back frequently to the Savannah area and this is where will book.
As a side note I would advise anyone staying there to avoid the Subway in front of it.
Rooms are a little small but still cozy. Plenty of space for two large cat kennels, five bags, and two people in a two bedroom
Stayed at this location for a while and must say that it wasn't a bad experience. Henry is a great employee who does take care of guests as much as he can within reason. Patrick is decent outside of him constantly writing return to sender on my mail because he legitimately does not check the guest list to see that my name was on the room reservation. Sure there were things I wish were better there like the drawers in my room wouldn't stay closed or the current housekeeper doesn't really clean the room when you are a stay over. The location of this hotel is convenient because there are many restaurants, bars, and sights nearby. Would recommend for a 1-3 day stay but if you are trying to be there longer term, you're better off doing an air BNB or something like that.